K. Van Bourgondien26 reviews
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Trumpet Daffodils
In October of 2020 I purchased 200 daffodils from this company.
They were planted on a hillside in the back of the house. I was lucky if 20 came up last spring. When I contacted the company, I was told to dig them up and send them a picture of the bulbs. On a hillside, in the sun 200 bulbs. Where should I have begun.. Terrible customer service and product. Please make sure I no longer receive your catalog.$550 worth of bulbs
DO NOT ORDER FROM THIS COMPANY!!! I placed an order last week and called when I did not receive my shipping information. The initial person that answered in the Phillipines said nothing could be done. When I asked to speak with a manager or supervisor then I was told the order was being RUSHED, then I spoke with someone else who told me I had to pay a $5.95 fee in order to get my product sooner than 3 weeks which I paid. Today a week later I still have no product and no shipping information. When I spoke with ROME in Clark Phillipines he is now saying there are no supervisors or managers available and nothing can be done to assist with my order. I then told him just to go ahead and cancel my order and then he said it would take 48-72 hours before a supervisor or manager could call me back after he told me none were available. Then when I told him just to go ahead and refund my order and cancel it, he said that wasn't an option either????!!!! Is this what you are call your service/product guarantee??? REALLY??? I would rather pay twice the price for the same bulbs but actually receive the product with excellent service. This has been an absolutely horrible experience and why you have people from the Phillipines answering the phone that are not willing to assist with anything is really beyond me?? WHY bother paying someone to actually even answer the phone? Interestingly now my order doesnt even show up in their system now. I will be filing a credit card dispute for this SCAM today.
Gladiolus
Took a long time to get. Called customer service to get them shipped sooner. I had to fill out a form, but they never sent it to me. Bulbs finally arrive after 2 months and they are really small. I’m a Landscaper and have planted 10,000 plus bulbs. What a joke. Will never order again.
Paper whites 140 bulbs
I have grown paperwhite bulbs in the same containers with the same rocks for over 30 years and none of these have bloom this year what a rip off
Tulip bulbs
Order $140 worth of bulbs guaranteed in time for planting season. NO further communication and no bulbs for 3 weeks. I get a partial credit on my credit card statement from them. Call to find out what it is and find out that they can't get some of the bulbs and the rest of the items I ordered won't even get here until almost December in Michigan! REALLY? Cancelled it all. First and last time with this company!
bulbs and perennials
Terrible service! I ordered Septemer 2, shipping scheduled for September 14. Who I hadn't received anything except 1 package autumn crocus I contacted them and they said all the bulbs were in and ready but the orders being pended for backordered Phlox roots. I told them not to hold the rest, but ship them so I could plant. They agreed. By October 26 I still hadn't received my order and now they said it wail don't be shipped until the first 2 weeks in November. NOVEMBER! in the Northeast! I could have snow by then! TERRIBLE CUSTOMER SERVICE!
completely agree they are terrible
About K. Van Bourgondien
You are so fortunate if you're able to grow flowers in your backyard or indoors. We know that the Netherlands is the leader in the flower industry and you could plant Dutch flowers, ordering on the internet at K. Van Bourgondien and surprise your neighbors. Before you visit the website, you might be interested in reading customer reviews here first.
About K. Van Bourgondien
K. Van Bougondien is a Dutch distributor of flower bulbs and perennials since 1845. First, the Company was distributing the bulbs on the Dutch market and then expanded its delivery to the US by mail shipment. It is possible to make orders from the website and shop the bulbs online.
Products and Services of K. Van Bourgondien
K. Van Bourgondien sells a great variety of flower bulbs and perennials for spring and fall planting. Everything is shown and described in the online catalog with the instructions of planting and growing tips. Customers can also subscribe to a printed catalog about gardening. The company provides gardeners with fertilizers and tools. There are generally natural fertilizers and traditional Dutch glasses to grow hyacinth indoors. Flower bulbs and perennials are shipped to the US only. They recommend to their customers to read the guidelines of plant storage if one cannot plant immediately upon the purchase arrival. All inquiries for returns and refunds should be addressed directly to Customer Service by email.
Compliments, Compliants and Tips for K. Van Bourgondien
If you are a gardener and you plant K. Van Bourgondien flower bulbs ordered on the website, other customers, interested in gardening, would be very thankful for your review left here. How long did you have to wait for shipping? Were the items the same as pictured?
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Contact Information
Categories K. Van Bourgondien
Online Shop | Merchandise | Office, Hobby & Party Supplies
Page Statistics
Seite online seit: January 22, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Tulip bulbs
Order $140 worth of bulbs guaranteed in time for planting season. NO further communication and no bulbs for 3 weeks. I get a partial credit on my credit card statement from the... Read onBy: Mari M. Smith