Moonpod Reviews

: 11
100% Would buy here again

Most relevant positive review

  2024-03-14
Quick change request
I had to make a last-minute change to my order so I reached out to customer service. I was pleasa...Read on
Vandervort

Review with most votes

  2023-12-05
Quick resolution of order mist
I just wanted to share how awesome the support team was when I goofed up my order. They fixed the...Read on
L. McDermott

Reviews (11)

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    Zero gravity seating solution

    Moonpod is a game-changer when it comes to taking care of your back. I've been super into back care for over 15 years now, and let me tell you, Moonpod is the solution to all my seating issues. It's not just comfy, it also helps keep my spine in line like no other chair I've tried. Plus, you can customize it however you want, making it perfect for your space. And the best part? It's way more affordable than other zero gravity chairs out there. Sitting on a Moonpod feels like you're floating on a cloud, and I never have to stress about how it affects my spine. Say goodbye to back pain and hello to a healthy back with Moonpod!


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    Impulse purchase canceled

    I kinda just went ahead and bought something from Moonpod without really thinking it through and then totally regretted it. I panicked a bit when I didn't hear back from them right away after reaching out to cancel my order. But they got back to me pretty quickly and sorted it all out. They canceled my order and gave me a refund without any trouble. I was actually really impressed with how they handled everything and super grateful for their understanding, especially because it was my own fault in the first place.


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    Moonpods x2

    I just wanted to share some feedback on my recent experience. I ordered two Moonpods and ran into an issue when I needed to change the shipping address for one of them. I couldn't find a customer service phone number on the website, which was pretty frustrating. I really like your product, but not being able to talk to someone when I need help is a real bummer. Can you please make it easier to get in touch with customer service? It would make the whole experience a lot better. Thanks!


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    Pillows and seating products

    I contacted customer service with a request and was super happy when they got back to me in just 5 minutes. I've purchased a bunch of stuff from this company, like their pillows and seats, and I gotta say, they're seriously the comfiest things I've ever bought. I used to wake up with a super achy neck, but that's not a problem anymore. Their products have really made a big difference in how well I sleep and how comfy I am when sitting down.


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    Quick change request

    I had to make a last-minute change to my order so I reached out to customer service. I was pleasantly surprised by how quickly Cecelia, the representative, got back to me. She was super helpful and made sure my issue was taken care of smoothly. Cecelia was so nice and efficient, she really made the whole process easy and stress-free. Her exceptional customer service is definitely what makes this company stand out and keeps me coming back as a loyal customer.


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    Moon Pod

    I wanted to ask about my recent purchase and the customer service team was super helpful in clearing things up right away. Now I can go on with my day with no worries. Let me just say, the Moon Pod is hands down the comfiest thing in my living room. I would totally suggest it for yourself or as a killer Christmas gift idea.


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    Quick resolution of order mistake

    I just wanted to share how awesome the support team was when I goofed up my order. They fixed the issue super quick, within a day, and got everything straightened out for me. It was such a weight off my shoulders to talk to real people who could actually help me out. Their professionalism and eagerness to assist really stood out to me. Big shout out to Mark and the whole support team - thanks for the exceptional service!


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    Comfortable bean bag chair

    This bean bag chair is seriously the most comfortable piece of furniture I've ever had. The customer service from this company is amazing. They answered all my questions right away and even checked in with me twice to make sure I was happy with the product. I was really impressed with Hiyezel, the customer service rep, who really went the extra mile to make sure everything was top-notch.


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    Moonpod order update inquiry

    I just checked in to see when my order is gonna ship out. The customer service person I talked to was really nice and got back to me super quick with the info I was looking for. I was happy with how they handled everything and felt good about the response I got.


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    Defective product issue

    I had an issue with this thing I bought, but man, their customer service team was amazing! They fixed everything real quick and now it's all good. I've never experienced service this great from any company. Plus, the product itself is pretty cool too.


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    Most comfy thing ever!

    I just got this really awesome bean bag chair for Christmas, and I haven't moved from it in two days because it's so comfy. Even caught my husband taking a nap on it! And our dog loves it too!


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