NET-A-PORTER Reviews

: 14
79% Would buy here again

Most relevant positive review

  2024-03-09
Fast delivery, great customer
I just bought something from this online store and I gotta say, it was a great experience. The de...Read on
Rosella Hansen

Most relevant negative review

  2024-02-25
Diamond earrings refund
I got these really fancy diamond earrings as a gift, but when they showed up, I thought they look...Read on
aric

Review with most votes

  2024-02-02
Recent online purchase
I just bought something from this website and I gotta say, I'm super happy with how everythi...Read on
Xander

Reviews (14)

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    Recent online purchase

    I just bought something from this website and I gotta say, I'm super happy with how everything went down. Ordering was quick and easy, the website was a breeze to use, and I didn't run into any issues. They've got a ton of products to choose from, and I found exactly what I wanted without any trouble. Checking out was a piece of cake, and I got a confirmation email right away. All in all, shopping here was easy-peasy and stress-free.


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    Wide selection, high-quality products

    I was really impressed with all the different stuff they had on the website. They had a wide variety of products to choose from, and the quality was top-notch. Plus, the customer service was outstanding. Even though I ordered over a holiday weekend, they still treated me like a VIP. The delivery was quick and smooth, making the whole experience super easy and fun. I would totally suggest checking this place out!


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    Super cool shirt

    I got this really awesome shirt online from NET-A-PORTER and it's seriously the best! I'm loving the color and it fits me like a glove. The service was incredible too - my order arrived super quick, the packaging was top-notch, and doing returns was a breeze. Not to mention, whenever I need a last minute outfit, they always come through with something to make me look amazing!


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    Return assistance

    The customer service from this online store is amazing, especially from the guy named Johnnie. He helped me out with the Returns Service really quickly and got everything sorted out for me without a problem. He made the whole return process stress-free and I was super happy with how it turned out. Thanks to Johnnie's great customer service, the return and refund went smoothly.


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    Damaged Louboutin pumps

    I recently bought a pair of Louboutin pumps from your site and was bummed when one of them arrived messed up. The heel had a ugly scratch on it, even after I got it polished. I was let down because I always thought Net-a-porter was top-notch, but now I'm not so sure.


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    Fast delivery, great customer support.

    I just bought something from this online store and I gotta say, it was a great experience. The delivery was crazy fast and the customer support was awesome. The stuff I got was exactly what I expected based on the website and everything from ordering to getting it was smooth sailing. I definitely recommend checking them out!


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    Quick and Easy Shopping

    Shopping on this website was so easy. The layout was super easy to use, and browsing through all the different brands and products was a breeze. I really liked the selection of brands they had, it made it simple for me to find exactly what I wanted. My order was processed quickly, and I felt good about the website's security. All in all, a reliable place to shop online.


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    Quick delivery and easy returns

    I was super impressed with how fast they delivered my order - it got to my door in no time! And the returns were a breeze to deal with. They had some great options for returns, which made it all super easy. Plus, they were quick about issuing refunds if the item just didn't work out. Gotta love that, as long as it was unworn, of course.


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    Black sequin mini dress

    The black sequin mini dress I ordered was so gorgeous and just like in the picture on the website. They did a great job with the packaging and getting it to me so fast, just a week after I ordered it. But when I tried it on, ugh, it was way too small. Luckily, returning it was super easy and I got my refund without any hassle.


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    Speed and quality of product delivery

    I'm really happy with how fast and awesome the product arrived. It came way earlier than I thought and was in perfect shape. The packaging was super secure and made sure the product stayed safe during shipping. The delivery team was really on top of things and did a great job paying attention to all the little details.


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    Diamond earrings refund

    I got these really fancy diamond earrings as a gift, but when they showed up, I thought they looked kind of cheap. I sent them back and didn't get my money back for over 2 months! Can you believe it? I was so ticked off because I did everything right and still got the short end of the stick. Not cool at all!


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    Shorts

    I just got these shorts online and I'm pretty happy with how it went. They were on sale, so I got a good deal. I ordered a size 28, but they turned out to be too small. I had to get them changed, but that was on me - the size guide on the website was right, I just didn't pay enough attention to it.


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    Cool shoes

    Man, I was stoked for these shoes, but they took so dang long to show up, and then - guess what? - they were too small! I tried to send 'em back, but it's been forever and I still ain't got my cash back. They keep feedin' me lies over the phone and it's gettin' old. Do yourself a favor and steer clear!


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    Faulty item exchange

    My experience with NAP was really disappointing. I bought something that ended up being faulty, and it took them forever to process the exchange. It was such a headache and wasted so much of my time. I wouldn't suggest them to anyone because their customer service was so unprofessional and inefficient.


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