Smallable - Overall Rating based on 28 reviews
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Color discrepancies
Smallable really needs to step up their game. I ordered a beige item, but what I got was apricot – that's a big mix-up, not just a small mistake. To make matters worse, I ordered the same item from their own website and the colors were completely different! Smallable, what's up with your quality control? This isn't just a one-time problem – every time I shop here, something doesn't seem right. And let's not forget about the customer service. They not only don't want to help solve the issue, but they even tried to argue that they weren't wrong. That's so unprofessional!
Daughter's jacket on sale
I got my daughter a jacket on sale from this store and it was such a great experience. The shipping was so fast and they even gave me back the money I had to pay for Canadian duties. I will definitely be coming back!
Large overseas purchase
The customer service team at this company is amazing! I had some problems with a late shipment and a faulty product, but they were super quick to help me out and fix everything. I was a little nervous about buying something from another country, but their great service really put me at ease. Thanks a lot!
Fast Delivery and Excellent Communication
My order got here super fast! Smallable kept me updated every step of the way. Even though my package had to travel pretty far, it made it through customs and was at my door in less than 2 days. The packaging was top-notch, everything arrived in great shape. I'm seriously impressed by how efficient and reliable Smallable's delivery is, and I'll for sure be ordering from them again.
Pretty clothes, fast shipping
I really dig this store! They've got some awesome brands and they always ship my stuff really fast. I've ordered from them like 4 or 5 times and each time my package arrives right on schedule and looking all nice and neat. And the prices are way better than those other websites that ship stuff from Europe to the US, like Liewood, EO, and Konge Slojd.
Clothing and accessories
I gotta say, Smallable really knocked my socks off with their killer selection of clothes and accessories. I love that they've got something for everyone - kids, adults, and even home decor. It's like my one-stop shop. Found some really unique items here that I couldn't find anywhere else, especially in Switzerland. And bonus points for being able to get my customs fees refunded. That's a game-changer for me.
Replacement product after shipping damage
I bought something from Smallable not too long ago and when it got delivered, it was all messed up because of how it was handled during shipping. I reached out to customer service and showed them proof of the damage, and I was really happy with how fast and well they took care of everything. They didn't waste any time sending me a new one, and it came in perfect condition the next week. I felt so much better knowing they didn't doubt me or make me go through a bunch of extra steps to get a replacement. It was a really good experience dealing with them, and I'm grateful for the way they handled my problem.
a cork stool
i bought a vitra cork stool from smallables and they sent me the wrong model they acknowledged the mistake and promised a partial refund which never came and then ignored all my email afterwards! do NOT buy from them
Review with most votes
a cork stool
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