Soccer Reviews

: 25

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72% Would buy here again

Most relevant positive review

  2024-04-03
Timely shipping, promo codes,
I've been shopping at Soccer for a while now, and I gotta say, I'm always happy with wh...Read on
Marianne Kub

Most relevant negative review

  2024-03-17
Soccer uniform
I had a really bad experience with this company. I ordered a soccer uniform 90 days before the se...Read on
Janae Walsh

Review with most votes

  2020-10-29
Shoes
Although my daughter is convinced that this isn't a legit website, I did order her new shoes that...Read on
Elizabeth Ann Ronsky

Reviews (25)

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    Soccer clothing

    Customer service representatives are rude and snarky. They ship their orders several weeks after the order was placed, and they won't refund you for any reason. Save your money and go anywhere else.

    I placed my order in July and paid for 2-day shipping. $113 for two shirts, one pair of socks, and one pair of shorts. Shirts and socks took 7 weeks to arrive (got them September 1st) and the shorts are "in transit". We're more than half way through the season.

    When my order was already 5 weeks out, I reached out and tried to cancel my order since I paid for items to be used this season, not for less than half a season- they're basically worthless. The email responses I received were terrible customer service, useless boilerplate language, and passive aggressive and unprofessional snark.

    They basically said that I should have been aware they are contracted to customize orders, so they are all nonrefundable. It is unreasonable to assume customers are aware of a company's various contracts. It is also unreasonable and unprofessional to throw that in their face when they want a refund for items that are for a specific season that is already almost over, especially when that order was placed nearly two months prior.

    They have zero incentive to ship orders on time since as soon as the order is placed they have your money, a policy that prevents returns under all circumstances, and the gall to ship it essentially whenever they like, regardless of when the order was placed.


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    Mexico authentic jersey

    Would never order from this website again. Have had multiple problems after placing order. Never notified that my order gets canceled. Can’t use card with a different shipping address (as a bday gift).


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    Currex CleatPro Insole

    Insoles they claim to have in stock and are ready to ship are, in fact, not on hand. When I contacted customer service 12 hours after placing the order, they indicated they could not cancel it because it was about to be placed on a truck. When I informed the CSR that this was not possible, it was being placed on a truck since my order-status indicated it would not ship for another 8 days. She said, "I never said it was on a truck, and I still cannot cancel the order."

    Stay away from this store if you cannot wait a month or more to receive your products. And if you urgently need anything but uniforms, there are more reliable online merchants.


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    team kit

    No one wants to pay addition $$$ for shipping after spending $400! WORST EVER! Then they tell me that ground would have taken longer and average about 15 business days to arrive! BS! I've had hundreds of things shipped via ground FedEx, UPS, DHL or USPS and it always gets here in about 5 business days!

    This site ...!


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    Jerseys for Daughters Soccer

    I originally thought that the prices were a little high but after I made a mistake on the sizes, they are accepting the incorrect sizes back as an exchange for the correct sizes and even upgraded my shipping to overnight so that my daughter has them in time for her tournament this weekend. Thank you soccer.com!!!!!


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    Shoes

    Although my daughter is convinced that this isn't a legit website, I did order her new shoes that I was unable to find anywhere else. They were terribly expensive, at least $25 over any other website we searched but since they were the only ones with the shoes she wanted in her size, we had to get them. Also, because I ordered online, I can't say anything about 'service'. Delivery took longer than expected but I'm sure that's FedEx's fault.

    Negative. FedEx delivers when they receive the item. This was Soccer.coms fault. Look at all their reviews. The same theme in every review.


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