Soulmia - Overall Rating based on 165 reviews

84% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-27
Clothing Purchase Review
I recently bought some clothes from this store and let me tell you, I was really impressed with t...Read on
Blanda

Most relevant negative review

  2024-05-25
Poor quality products, incorre
I recently bought something from this company and man, was I let down by the quality of their stu...Read on
paige

Review with most votes

  2020-10-20
Poor quality T-shirts and prin
T-shirts are really poor quality, the "cotton" ones (as stated on their web) are only 7...Read on
Lucie

Reviews (165)

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    LZ957881324CN

    Заказывала футболку черную с принтом. Брала на размер больше, чтоб свободней была (не люблю в облипку), футболка пришла по размеру как хотела, принт великолепный, цвет глубокий черный. Качество отличное, очень мягкая, не ощущается на теле. Обязательно буду заказывать ещё и рекомендовать всем, кто заинтересуется. Компания супер, очень отзывчивые и доброжелательные ребята!
    Я безумно довольна!


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    golf shirt

    Garbage shirt, paper-like quality.
    Chinese ...!
    Read outside reviews & stay away from this company.


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    2 shirts

    I ordered 2 shirts and they arrived in 12 days. They are just as cute as I hoped. I ordered 1 size ... than I would normally and they fit great. I'm very happy with my purchase


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    Floral Print Halter Cut Out Sleeveless Elegant Maxi A Line

    The dress is really beautiful, I love it particularly the slit, it is not too revealing. It is very comfortably, very soft to the touch. I can wear the dress with no hussle. It is a perfect sundress for any occasion. The color is very mellow, true to its size. And it is what you see is what you get.

    this store from where country ?


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    Dress

    I ordered a dress from Soulmia and I love it. Great quality and price and it fits perfect. Had no problems with the shipping. Very pleased. I will order from them again


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    3 dresses

    Very small even though I am a large and ordered xlarge they don’t fit. Cheap fabric. Will never order again and there was no receipt or way to return


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    Back to the future shirt

    I love the shirt, the quality and the attention, the product arrive in time and in perfect conditions, also I love the way was packed for protection.


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    Amazing graphic print t-shirts

    I ordered 2 graphic print t-shirts recently without knowing Soulmia, but I just loved the prints. Very nicely priced and low delivery costs to have it shipped all the way to Belgium. They arrived in perfect conditions about 12 days after I placed my order. The shirts have a high quality, which I never expected for such a low price. Will definitely order at Soulmia again!


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    3 Men's shirts

    All 3 men's shirts ordered were marked with size ordered, but all 3 were different sizes and none of the 3 would fit. When return label was requested, I was told that Soulmia would refund 40% of USD paid and I could keep items (keep 3 items that don't fit?). After nine emails back and forth they have finally offered 50% refund and keep items for myself (again, why keep?). Very unhappy with quality, lack of customer service, and business attitude. As retired small businessman, I know how customers should be treated; they fail in every respect!


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    T shirt

    I was happy surprised with this place yes I ordered up on size to make sure it fit. Shipping was faster then it said it would . Quality was really great


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    3 summer dresses order #1919-GCMM2107080325080199

    I am usually careful with online buying, and I have made clothes purchases before, when I was really disappointed with quality. But the dresses on Solumia website looked so beautiful, I thought I would give it a go. I was not disappointed. I ordered 3 dresses, which arrived within one week, nicely packed i separate packages. The dresses look exactly like in the pictures, they are vey good quality made of nice materials and with care. They are just gorgeous, and they fit perfectly, so the sizing posted is also correct. I couldn't be happier, and I would really recommend the service to anyone. I will be definitely coming back for more clothes, as they are really worth it, and not as expensive as on some of the other websites.

    Still no response on when my order will arrive I just hope and prayed this is not a fake website.

    I purchased an outfit from Soulmia. When it arrived I found the pants fitted fine, but the top was unusually small. I tried to get in touch with support at Soulmia, but with no response. I am very disappointed

    Thank you for taking the time to write your review.
    According to the tracking website, your package has been delivered.
    Please feel free to contact our support team at support@soulmiacollection.com if you have any further questions.
    Soulmia Team



    Dear Gail Mucci,
    We are sorry to hear that the top doesn't fit you well.
    Returns are allowed within 14 days of receiving the item.
    ​After checking the system records, we find that we have replied to your relevant email on August 26, 2021. I'm sorry to hear that you did not receive this email, it may be landed in your spam mailbox.
    I have followed up on your case and provided you with a solution in the email. Please kindly check it and reply to us.
    Soulmia Team


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    Aunticorn t-shirt

    The t-shirt was well made of good quality fabric. The graphic was beautiful and fun. The price was awesome and I got it much sooner than I expected! Love Soulmia and will be shopping with them again!


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    Women's shoes

    Made order on June 24. More than a month later I still have not received the item. I check the tracking and last update was from July 11. I have not received further emails from the company regarding the status of my order. VERY disappointed, won't buy again, nor recommend it. ????


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    T-shirts and tank top 1919-GCMM2106161438449239

    I have ordered two times now.
    My first order was received in about 2 weeks.
    Very fun t-shirt sayings that I would never find in stores.
    They fit true to size. I normally order larger sizes and really
    did not need to do that. The "flowy" tank is very loose so be aware of that style. The material is super soft. My second order took longer, but communication was immediate and took care of shipping cost to compensate for the longer delay. I will definitely recommend this company.


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    shirts and pants

    This was my second order with Soulmia. As for the first order, no problem and great satisfaction. Colours, fabric, model of shirts and pants are exactly as showed online. There was 1 item missing and I was immediately refunded. All perfect.


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    Clothing

    Ordered two items. One fit perfectly and the other was obviously not the size marked. Customer service saved the day and refunded the incorrectly sized item.


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    Swimsuits and dresses

    My experience with Soulmia was great! I was really impressed by the quality of the products. They are great in communication and they respected the delivery deadline. I am just sad I couldn’t order to Romania and that one of my items wasn’t available, but gladly I had a friend in Austria and Soulmia made sure I receive my money back.
    imelissaele
    30.06.2021
    GCI2106302346347434


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    Several items

    I only want to return 1 item and can't get a response for a return address. They asked for pictures and I sent them along with the information on the item and no response since. Piss poor customer service period.


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    T-shirt

    I accidentally came across the soulmania.com on one of the social media. When I opened and observed the site, I found very nice and funny t-shirt and made my first order approximately 1 month ago.
    Because of pandemic situation I had to wait my order more than usual, but the communication with Soulmania team was very responsible and quick. By way of compensation and as a gesture of good will they refunded the shipping fee.
    When I finally got my t-shirt, I was surprised by it's quality. The price and waiting were worth it.
    Can't wait to keep shopping on soulmania.com


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    T-Shirt

    The company either never shipped my shirt or did not believe me when I told them I have video evidence that no delivery was made. Then they refused to refund me money.

    Horrible customer service. Do not buy from them.