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Started using it back and forth from office and home, about 2 miles each way on mostly flat surface. You notice the instant acceleration, and it takes no time to get used to balancing, deceleration...Read on
After doing my research of scooters built for larger adults, I found Turboant with help from www.electricscooterinsider.com. I was so excited by the reviews from electricscooterinsider.com. I am 6'...Read on
I originally bought this scooter for myself for my commute. There's a short way that I have to walk for about 20 minutes after getting off the metro. It's find if the weather is cool but it's hard ...Read on
good packing. The items are perfect without any damage and it helped in making our home little more ... CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +...Read on
After emailing them about my broken kickstand, I was immediately replied to and sent another piece free of charge to fix. I respect the efficiency and help they gave me and would give them 5 stars,...Read on
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Very easy to ride
Started using it back and forth from office and home, about 2 miles each way on mostly flat surface. You notice the instant acceleration, and it takes no time to get used to balancing, deceleration and acceleration. The brake is very sensitive so don’t brake too hard, little bit a time gently.
After weeks of usage, my wife loves it too. Don’t think the many Ps are very useful though, I hardly change the settings. It works fine the way it was pre-set.
2 - X7 Pro Folding Electric Scooter
After doing my research of scooters built for larger adults, I found Turboant with help from www.electricscooterinsider.com. I was so excited by the reviews from electricscooterinsider.com. I am 6'-5" and 265lbs and here is a scooter built to carry up to 275lbs, wow. Everything about Turboant and how they built their scooters was smart, efficient, sleek, and looked very cool. I bought a pair of the X7 Pro Electric Scooters, one for me and one for normal human sized girlfriend.
Out of the box it was awesome, I put it together easily and standing on it the scooter felt sturdy and strong and built to carry 275lbs. My 110lb girlfriend was ecstatic, she was zipping and zooming around like an electric scooter riding phenom. Then it was my turn.
Whitin 2 minutes my battery overheating warning was going off and I could barely make out my girlfriend’s silhouette as she rode away into a galaxy far, far away.
This is where I am supposed to write that Turboant immediately sent out a replacement battery or set up a return and refund because I was in the 30 days return window. Unfortunately, that is not what happened.
I contacted customer service and the gentleman I spoke to told me that, “Of course the battery should not be overheating after 2 minutes and that he was sending an email to his management team” and, I should send an email to the support department. So, I put an email together and sent it in. I started of with the battery overheating and apparently that’s all I should have said, battery is overheating, it’s defective, end of story. But I was dumb enough to go into detail about the scooters performance before it overheated. I couldn’t get above 7 miles an hour on a flat, paved, dry road, and my girlfriend hit 20 mph. Going up a slight incline my girlfriend got hers up to 13mph and I got to carry mine up the incline because it stopped dead and I’m pretty sure I heard the scooter whimper before it stopped. This scooter may technically be able to “hold” 275lbs but it sure as heck can’t “move” 275lbs.
The Management team responded to my email with the threat that a return would cost me a 25% restocking fee and they included a photocopy of the fine print page that weather conditions, outside temperature, road conditions, tire conditions and every other possible scenario would affect the performance of the scooter.
Yup, I get that, I understand all that but what about the battery overheating after 2 minutes of riding under “ALL” of the conditions they listed. Nothing, zip, nada. No response to my emails, no call backs, nothing.
I am sorry to say I do not trust Turboant. I do not trust Turboant to stand behind their product. I do not trust Turboants advertisements. I do not trust Turboant to honor their one-year warranty against defects. I do not trust the Turboant customer service reps. I do not trust the Turboant “managers”. I believe Turboant is ignoring me, hoping I’ll go away or the 30 day return window will close.
I am going to post this review everywhere I can. To every web page, retailer, and reviewer. Anywhere I see Turboants advertisements, I am going to do whatever I can to warn people about this untrust worthy company and their products. They have $1,000.00 of my money and I have one defective scooter and one scooter that’s great as long as the rider is only 110lbs.
M10 Electric Scooter
I originally bought this scooter for myself for my commute. There's a short way that I have to walk for about 20 minutes after getting off the metro. It's find if the weather is cool but it's hard to stand in summer. I usually take the m10 to the metro and ride it to my company and then stack it under my desk. My mom (mid 50s) broke her left foot in heels, and it hurts to walk too long. So i give her my scooter. The scooter is easy to easy even for my mom (she get really dump when it comes to electric things) But i'm happy that she figures it out easily and likes it. I may get a new one next time they have a sale.
The items are perfect without any damage and it helped in making our home little more ...
CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)
broken kickstand but solved soon
After emailing them about my broken kickstand, I was immediately replied to and sent another piece free of charge to fix. I respect the efficiency and help they gave me and would give them 5 stars, however, because of the broken piece, I did not have the surprise as I opened my package. Overall, the experience with their team was good and would recommend X7 scooter for riders to go around the neighborhood and for commuting.
nice scooter - looks fab
Great looking scooter! My daughter loves it - it really looks the part. The wheels are fab for roads, but be aware do not use it on off roads the tires are too samll to handle off road conditions. The breaks are great too. The only thing my daughter found was that the scooter swivels when you lift it up and it's kinda hevay.
I ordered this for my boyfriend who just recovered from a foot surgery. Walking too much is not doing any good to his foot. He loves it!! Very portable and easy to carry and fold up. But I tried to carry it for a while the weight is too much for me. I had to lean backwards all the way to the final point. He weighs 198 lbs and is 6'1. He has no issues riding it.
headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*
headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*
Turboant x7 pro e scooter
Absolutely horrible experience. Orders the x pro 7 and it worked for about a week, then started to have an odd shut down issue. It only happened once, maybe twice before I had a month of normal use. After a month the scooter has completely failed. It won’t accelerate, the screen flashes, it’s useless. And yes battery is charged, tires good, everything is fine. I reached out to customer service at end of July 2021 and after a month, they’ve replied twice. Once with a link to a YouTube video on a repair (that didn’t work) and once to ask me a bunch of leading questions about how it’s my fault the scooter failed
DO NOT BUY FROM TURBOANT
X7 Pro Folding Electric Scooter
I researched electric scooters for about a month and thought I had found the best scooter for the best price at Turboant. They are not the cheapest (I paid $500), however I decided to spend the money for what I thought was a premium scooter. I convinced my friend to buy one about 4 months later because I hate riding alone and he bought one. When his arrived, we decided to go scooting and to my surprise my scooter wouldn't power on. I had only had it for about 4 months and ridden it about 6 times. I have since been trying to contact Turboant customer service for the past 3 weeks and it has been a horrible experience. They told us they would send a new battery then said they no longer make the battery when I checked on the status. They then offered a refund but then when I called to check on the status another Turboant customer service person said that they would not refund, so now I have a $500 paper weight basically. So very disappointed with this company. Would suggest finding a better scooter to buy.
Turboant pro x7
Ordering was easy, reviews seem great, but my order was placed 2 weeks ago and still hasn't shipped. Customer service by email is brief and unhelpful. Customer service by phone was friendly but so far ineffective. I'm about to put a stop payment on my credit card and just abandon the order.
I purchased two Turboant scooters and they are both defective. I have been trying to get a refund for weeks and they do not respond.
I accidentally said I would purchase this scooter again. I WOULD NOT purchase this piece of junk ever. DON'T BUY THIS SCOOTER.
Turboant x7 scooter
I purchased a scooter for over $400, it arrived defective. It's been a month and they have still not called or resolved it for me.
DO NOT BUY
I purchased 2 scooters that arrived today. 1 arrived in working order the other was defective/damaged. I can't get ahold of anyone in customer service to initiate the refund process.
Received with one part missing- after chasing for 2 month still no reply or even instruction how to return the item. I'm £400 down and this company should be shut for the complete ifnirabce of contact.
Do not buy from them!!!!!
Hi, so sorry for this inconvenice/