All reviews of alexanne
Review about: THE OUTNET.COM
Recent order disappointment
I gotta say, I was pretty bummed out by the customer service I got from THE OUTNET.COM recently. I reached out to them to see if they could adjust the price on an order I made on May 13th and got on May 20th. Turns out, they only do price adjustments within 7 days of the order date. That just doesn't seem right to me, especially as someone who's been a loyal customer.
Review about: Erommy
Gazebo purchase
I've just been dealing with the customer service at this company and it's been pretty disappointing. They don't have a phone number, so I have to rely on email which is making it really hard to get things sorted out quickly. It's been weeks now and I'm still waiting on replacement parts for a broken gazebo. I can't seem to get any answers and not being able to talk to a real person is just making it worse. It feels like they don't really care about their customers, and it's hard not to feel ignored. I'm starting to wonder if I'll ever get a solution to this problem.
Review about: Blass
Brightening stick
I really love my brightening stick from Blass! It's so simple to use and has seriously helped diminish my hyperpigmentation and scars. I feel a lot more confident using it and my skin is looking way better already. And, the company also has a blog with some great tips and updates on their products that I find really helpful.
Review about: Ssense
Luxury purchase
I can't believe they thought it was a good idea to send luxury items in such plain, boring packaging. I mean, seriously, when you're spending a lot of money on high-end products, you want the whole unboxing experience to be amazing. The packaging just seemed cheap and really took away from the luxury vibe of the items inside. It's like buying a fancy car and having it show up in a plain cardboard box - not cool.
On a brighter note, everything else about my experience was awesome. The website was easy to use, ordering was seamless, and customer service was quick to respond. The prices were similar to other luxury stores, and delivery was fast. But seriously, they need to step up their packaging game to match the quality of their products.Review about: Kidinn
Clothing items for my kids
I just bought some clothes for my kids and I really liked the whole experience. The ordering process was super easy and smooth, and they had some really good payment options to choose from. The shipping cost was fair, but it did take a little longer to get to me because of where I live. I get that's not the company's fault, though. The clothes I got were exactly what the store said they would be, so I was happy about that.