All reviews of Bella
Review about: Framebridge
Recent art prints framing
I just bought some art prints and got them framed by this company. Everything went smoothly and the final product turned out even better than I had hoped. The frames were top-notch and they made the artwork look even better. The customer service was fantastic too - they answered all my questions and were really helpful. All in all, I'm super happy with how everything turned out.
Review about: Etsy
Handmade jewelry purchase
My Etsy experience has been a total letdown. They shut down my shop out of the blue, no warning or explanation. And when I tried to plead my case, crickets. Not cool for a platform that's all about helping out small businesses. On top of that, I got hit with sketchy messages from other folks, which really made me wonder about how safe the site is. Etsy seriously needs to step up their game in protecting us sellers and laying out some clear rules.
Review about: LA Apparel
black bra dye disaster
I picked up this black bra from the store and it didn't even have any washing instructions. When I wore it with my white shirt, it totally messed it up! I tried reaching out to them multiple times, but they completely ignored my complaint. It's really annoying because now I lost a good bra and a cute shirt. Such a waste of money and time. Definitely not cool.
Review about: Cream Yoga
Yoga outfits purchase
I absolutely love the yoga outfits I got from Cream Yoga! They're amazing. The materials are super high-quality, they fit me just right, and the designs are stylish but also practical. I feel really good and at ease when I wear them for yoga. People have even told me how great I look in these outfits, which definitely boosts my confidence. Overall, I'm so happy with my purchase and I'll definitely be getting more stuff from Cream Yoga in the future.
Review about: EVE Online
Lost ship and gameplay bug
This company really sucks, man. I had this glitch in the game that made me lose my ship and there was nothing I could do. When I reached out to customer service for help, they basically told me to back off or they'd do something to my account. So not cool, right? They were being super rude and not helpful at all, like they couldn't care less about us players. I'm totally over this game, it's a bummer they treat their customers like this. Shoutout to GM Vision though, they were the only bright spot - actually nice and helpful.
Review about: Mlouye
Puff Flap
Perfectly perfect! The beautiful package delivered in 3 days. Puff Flap Bag is versatile and goes with all my summer outfits. Easy to carry. Fits all the essentials! Excellent quality! Will definitely get more from Mlouye!
Review about: Cupnami
One piece strappy suit
Cupnami sent me the incorrect size bathing suit and is now refusing to send me the correct size suit or give me a full refund. This is after I had to pay $8 for shipping for it to still take 3 weeks to get to my house. I will never buy from them again
Review about: SOC Fashion
Dress
Got a dress from the brand MISA LA smelling from storage and mold, so bad I couldn’t have it out. Demanded a return and got my package back 2 times since there was no existing account with DHL. Have been forwarding a fake DHL conversation I got from SOC to DHL and been in contact with MISA LA to report this company. So warning ⚠️
We are very disappointed to hear your comments as we have tried our very best to resolve the situation for you. To clarify, all of our stock is stored in a heated warehouse and items are always quality-checked before dispatching to customers. As previously explained, our Terms & Conditions do not offer international pick-ups for any goods, including those that are claimed to be faulty. This is in order to prevent any potential abuse of our Returns Policy. Once we receive the return from the customer and it is confirmed as faulty, we refund the cost of the return shipment as well as a full refund for the item itself. In your case, we made an exception because you informed us that you were unable to post the item yourself due to the Coronavirus quarantine in your country, in Spain. A pick-up was arranged promptly for your parcel and, unfortunately, was returned to yourself due to a fault on DHL Spain’s internal system. This has been confirmed by DHL UK. Once we were informed of this, we contacted DHL straight away to try to resolve the situation. Again, another pick-up was scheduled by us in the meantime and, again, it was returned to yourself. We would not be able to arrange a collection on DHL's system, under our account number, if it was false, as the system would not allow for us to do so. In order to reassure yourself, we had copied you in to an email thread with our DHL Account Manager, where he confirmed to you that we have tried all that we can to resolve the situation. Unfortunately, you have made a serious allegation that the Account Manager concerned is a false employee of DHL, orchestrated by our company. After reassuring yourself that this is not the case, we are very disappointed to see that you are still not happy with our efforts to resolve the situation. We had arranged another collection manually after chasing DHL to rectify their internal issue. When we had confirmation that our account had been refreshed on DHL Spain’s system and was up and running again, DHL tried to contact you on numerous occasions to arrange a collection. Their attempts to arrange this were ignored by yourself each time. Eventually, you confirmed to us that you had disposed of the item and no longer needed to return it. We have gone to great lengths to resolve this issue, alongside DHL, under the present lockdown within the UK and with minimum staff present. It is very disappointing to see your comments when we were under no obligation to provide an international pick-up for yourself, but have tried to provide good customer service throughout in a situation where we had no control over DHL’s system. SOC has been established since 2013 and we are proud of our continued customer support system and customer satisfactory.
Anyone know their email? Or phone ?