All reviews of C. O'Keefe
Review about: Great Value Vacations
European vacation package
The hotels in Madrid were decent, but the one in Barcelona just didn't measure up. They were both far from the city center, which was a pain. It was frustrating to have to organize and book tours and transport on our own when we thought we'd get more help. And to top it off, we found out we shelled out $300 extra for the same trip our friends booked at the same time. We tried reaching out to customer service to sort it out, but they never got back to us like they said they would.
Review about: Discount Dance
Dance shoes and leotard
Customer service used to be awesome, but let me tell you about my recent experience - it was a total letdown. I've been a loyal customer for years and always raved about this site to other dance parents. But man, my latest order was a total disaster. The shipping address somehow defaulted to an old address from like a million years ago, and I didn't catch it until it was already too late. When I reached out to customer service for help, they straight up refused, saying it was my own fault for not double-checking. The lack of understanding and willingness to lend a hand really caught me off guard. Sadly, I won't be giving them any of my business again.