All reviews of J. Rogahn
Review about: Made In Cookware
Stainless steel cookware purchase
I bought some stainless steel cookware online recently, and when it arrived, all the pieces had scratches on them. I contacted customer service about it, but they couldn't promise that the replacements wouldn't have scratches either. I was pretty upset about it because I expected better quality for the price I paid. They only offered me a 10% discount, which felt like they weren't taking my concerns seriously. I think I'll stick with a brand that actually cares about making sure their products are in good shape when they arrive.
Review about: Innovo
Professional customer service, quick resolution, fast dispatch
I had such a great experience with the customer service at this company recently. The person I talked to really knew their stuff and was super professional. They fixed my issue within an hour of me sending an email. Plus, they shipped out my item on the same day, so it's already coming my way. I really appreciate how quick and effective they were, and I'd definitely suggest this company to anyone looking for awesome customer support.