Jura Watches68 reviews
This score is based on 68 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Empty box, sore back
Needed for back pain, never got it, honestly annoyed.
Still waiting, honestly
Ordered twice, nothing arrived, kinda feels like a scam
Morning win
Got the Fenix for runs — wore it today, shipped crazy fast, arrived before my run, happy
Quick, no fuss
Fixed it, no drama — they repaired my U-Boat fast and Surita was responsive; I found them on IG and told my buddy.
Mid-run Doubt
Mid-run I doubted the buy, but daily use and battery life quickly proved me pleasantly surprised.
Watch finally fixed
Halfway through my morning commute I noticed it ticking fine, after doubts Surita handled the repair fast and I wear it daily.
Left hanging, honestly
I bought it for my sore back during a move; feels flimsy and awkward to use, support barely there, now disputing
Rough ride, weirdly fast delivery
Weirdly, delivery showed up on time but customer support's a nightmare — stuck in a dispute, and I've seen better elsewhere.
Left hanging
Midway through weekend packing, I’d been excited to try it — felt perfect in pictures; tracking froze, they stopped replying, then cancelled after weeks
Finally heard back
Was pretty fed up waiting four weeks, but I actually felt relieved when they finally confirmed the cancellation — still annoyed by the silence though.
Watch's ok, strap saga
Not impressed — still waiting on a replacement strap after buying. I grabbed it in March, wore it once; watch is fine, strap too small and customer service slow.
Long wait, watch okay
Not great, but the watch itself is fine; I waited ages, strap arrived too small, support was slow and vague, still waiting months for a replacement — wish they'd hurry.
Waiting on the watch
I never got the watch, and no one answered the office line all week. Based on the photos it would have felt solid on my wrist, but I can’t say. Please improve communication. Kinda relieved nothing charged.
Quick pleasant surprise
I spotted this on Instagram and told my sister to try it — order arrived way earlier than I expected, and customer service actually called to confirm (really appreciated). Delivery was smooth and even included a small thank-you note.
Rough order, small wins
I spotted their ad on Instagram and told a buddy to check them out, so I ordered a watch. Delivery was messy — item out of stock, month-long chase, refund only after many reminders. Support was slow but one rep was actually helpful. Packaging looked nice though, an odd surprise.
Slow refund
By the time I finally got the refund, I’d already chased them for weeks. I’d seen the watch on Instagram after a friend tipped me, so I ordered — but it was out of stock. Refund came eventually, service felt messy, item itself might’ve been fine.
When it finally clicked
commuting, coffee runs, quick hikes on weekends. The moment I was sold was when I forgot to take it off and noticed it still there after a day of meetings. Solid watch.
Barbecue find
I first saw this Tudor on a buddy at a backyard barbecue and couldn’t stop staring. My friend told me where to buy it, so I paid in full. Nothing arrived on the day, so I had to nudge the seller — not ideal. After that messages improved and they shipped Special Delivery. When it finally arrived the next afternoon and I tried it on, I just knew it was worth the wait. Wears daily, barely takes off.
Empty-wrist saga
So I end up staring at my empty wrist because a "few weeks" turned into months. Placed a big order with Elliot for a pricey watch, they promised a couple weeks, then radio silence — had to hunt them down constantly. Once they’d taken the cash, customer care vanished. Asked for a refund, nothing happened, so I filed a chargeback. They even disputed it, as if that helps. Been burned before, but this felt worse, ugh.
Unexpectedly OK in the end
Bought an expensive watch and, after waiting way longer than promised, I was ready to write them off. Kept chasing, kept calling and eventually did a chargeback — bit messy. Surprisingly someone higher up stepped in after that and sorted the refund and even apologized, which I didn't expect. The watch itself looked great and felt solid when it finally arrived via a different route. I've had worse with other sellers, so overall a weird experience but ended okay in the end.
About Jura Watches
Yes, Jura Watches is a luxury watch retailer based in the United Kingdom, specializing in the sale of high-end timepieces from a variety of prestigious brands, including but not limited to Breitling, TAG Heuer, and Omega. As an authorized dealer, they offer a wide selection of watches, encompassing both the latest models and exclusive limited editions, catering to collectors and first-time buyers alike. Their services include watch sales, part exchange, and repair services, ensuring a comprehensive customer experience. The company prides itself on its expert knowledge, exceptional customer service, and the assurance of authenticity in every purchase. Jura Watches operates both online and through a network of physical stores, providing a seamless shopping experience for clients worldwide. Their history reflects a dedication to the luxury watch market, with years of experience in satisfying the demands and preferences of watch enthusiasts.
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Contact Information
King Street
DE6 1EA Ashbourne
United Kingdom
Categories Jura Watches
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Last update: December 2025
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Huge collections
This is a big time shop.Watches. I do not like to use watches . Interesting is no members of my family use watches.But everyone have one watch which is compulsory that is for sw... Read onBy: Fardin