Jura Watches - Overall Rating based on 28 reviews

79% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-22
Great price, resolved delivery

I recently bought a watch for a great deal, but had some problems with the delivery service. Luckily, the customer service person at the store was super helpful and gave me a fe... Read onBy: N. Erdman

Most relevant negative review

  2024-03-14
Garmin watch

As a customer of this company, I gotta say my experience was pretty disappointing. I bought a Garmin watch on April 6th thinking it would arrive quickly since it's not all ... Read onBy: Flo

Review with most votes

  2020-10-04
Huge collections

This is a big time shop.Watches. I do not like to use watches . Interesting is no members of my family use watches.But everyone have one watch which is compulsory that is for sw... Read onBy: Fardin

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    Watch purchase

    I bought a watch from this store and it was seriously terrible. I got it back in April and they didn't even have it in stock, can you believe that? Then it took them forever to finally let me know they didn't have it, so annoying. I had to keep asking for updates and it was just the worst customer service experience. Ended up getting a refund and purchased the same watch somewhere else, much better. Definitely not worth your time to deal with this place, it's the worst!


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    Great price, resolved delivery issues

    I recently bought a watch for a great deal, but had some problems with the delivery service. Luckily, the customer service person at the store was super helpful and gave me a few ways to fix the issue. After a little discussion, we were able to resolve the problems, and now I'm a happy customer with my new watch.


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    Zodiac sea cron watch purchase.

    I decided to take a gamble and order a watch I had my eye on, and it definitely paid off. The price was way better than what other stores were offering, and the watch showed up really fast and in perfect shape. It still had all the protective plastic on it, so it was clear that they handled it with care. It was a great experience overall, and I would totally suggest it to anyone else looking for a new watch.


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    Watch Ordered

    I recently ordered a watch and there was a little mix-up with my order, but thankfully, the person assisting me, named Hope, was incredibly kind and handled everything promptly. Hope even made sure to double-check if the watch was available and sent it out right away.


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    New watch purchase

    The people working at the store in Bakewell were amazing when I went there recently. It was so nicely arranged, making it feel fancy and cozy at the same time. The staff helping me out knew their stuff and were really nice, they helped me pick out a watch that I absolutely loved and that matched my style perfectly. They paid attention to what I wanted and made sure I was happy with my choice. I left the store feeling super happy with my new watch and it was such a great shopping trip. Big thanks to all the staff at the store for being so awesome.


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    Online watch purchase

    I just bought a watch online and everything went really well. The watch arrived quickly and was just like it was described. The only problem was the bracelet needed some fixing, but I got it taken care of at a local shop. The company quickly reimbursed me for the work. I really like the great customer service for luxury watches and jewelry.


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    Victorinox Watch Fieldforce Chrono

    I phoned the store to inquire about some cool Swiss Army watches I saw online. A guy named Ellis helped me and was really nice and patient. I'm not a fan of phone calls, so they sent me an email with a link to pay. Ellis stayed on the line until I received the email and could click on it. The whole ordering process was super simple. I got confirmation within 20 minutes. The watch arrived the next day, which was great because I live in North Scotland where mail can take a while. It arrived just in time for my son's 18th birthday and he was thrilled, grinning from ear to ear! We had to get some links removed from the strap to fit him better, but a local jeweler made that a piece of cake. Overall, it was a really positive experience and I would definitely shop here again and recommend it to my family and friends!


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    IWC Top Gun Mojave Desert

    I recently bought the IWC Top Gun Mojave Desert from this watch retailer and the experience was really great. The sales associate, who I'll call "S.T.", was super helpful and knew a lot about the watch I wanted. They were able to answer all my questions easily. Their professionalism and knowledge made buying the watch really easy. Plus, the communication from the retailer was top-notch, they kept me updated throughout the whole process. Overall, my experience with this retailer was fantastic and I would definitely recommend them to anyone looking for a new watch.


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    My new watch

    I got this new watch that is so awesome and shiny, I seriously love it. I wore it to school and all my friends were asking me where I got it from. I told them I got it from Jura Watches, obviously! It was super easy to find it online and the delivery came really fast. I'm excited to show it off wherever I go!


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    Garmin watch

    As a customer of this company, I gotta say my experience was pretty disappointing. I bought a Garmin watch on April 6th thinking it would arrive quickly since it's not all that fancy and you can get it at other stores. But man, it took a crazy long 7 weeks for it to finally show up on May 24th. And let me tell you, there was zero communication from them during that whole time. I called them a bunch of times, but all I got were lame excuses about delays and promises to check with the manufacturer, which never happened. Their customer service was a joke, they didn't seem to care about me at all. It's obvious they only care about getting your money and don't give a darn about keeping customers happy or coming back.


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    Custom watch purchase

    I just bought a custom watch online, and I gotta say, the service was top-notch. From the moment I first reached out to when I got the package, everything went super smoothly. Ellis, the customer service rep, was amazing - always quick to respond and gave me all the details I needed right away. They made sure I knew it would take 12 weeks to get my order, and they kept me in the loop with delivery updates. Overall, it was a flawless experience, and big thanks to Ellis for making it all so easy.


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    Awesome watch

    The person who helped me out was really great, they made everything super easy. I'm excited to see if the watch is as awesome as they said it would be!


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    Watch Purchase

    I loved working with the team at this place! As soon as I walked in, Ellis greeted me warmly and guided me through the variety of watches. He really knew his stuff and took the time to answer all my questions and give me great advice on each watch. With Ellis' help, the whole process of picking out and buying a watch was smooth and easy. I walked out of the store feeling good about my choice and thankful for the top-notch service. I definitely suggest working with Ellis and the team here for any watch-related needs you have.


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    Desired watch

    I just bought the watch I wanted from this store, and I have to say I'm really happy with it. The watch is amazing and just what I was looking for. However, I did have a little issue with the delivery. Even though the price was good, it took longer than I thought to get the watch. I wish they had been more clear about how long it would take when I bought it, so I could have known what to expect. But, even with that small problem, I'm happy with my purchase and would think about buying from them again.


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    Watch purchase

    Oh my goodness, guys! You won't believe it, I just got this awesome watch and I seriously can't get enough of it! I ordered it last Friday and to my surprise, it showed up super early on Saturday. I did hit a bit of a snag trying to figure out the right size for the bracelet when I was shopping online, but eventually, I managed to sort it out. And get this, I totally spaced out and forgot to add the free gift to my order. But the person I chatted with was so helpful and explained everything perfectly, and guess what? The freebie arrived on Tuesday. I am beyond thrilled with my purchase, it's seriously top-notch, like A+++++ level amazing!


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    Watch purchase

    I bought a watch from this company not too long ago and I had a pretty good experience. But, I did run into a few problems with my order. One of my orders went missing during delivery, which was really annoying. However, the customer service team took care of the issue fast and made it right, which I was grateful for. Even though I had that hiccup, I would still suggest this company if you want a nice watch.


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    Beautiful watch, quick delivery, amazing offer price, great service

    I recently bought a gorgeous watch from this company and I gotta say, I am super happy with how it all went down. Ordering it was a breeze, making it easy for me to find exactly what I wanted without any issues. The watch itself is absolutely beautiful and top-notch quality, just like the previous Tissot watch I got from them. The delivery was crazy fast, my watch came in perfect shape and was good to go right out of the box. The deal I got on it made the whole thing even better. I'm really excited about my purchase and for sure will be coming back to this company for more watches in the future.


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    Breitling watch

    This company is great! They delivered my order really quickly, plus they threw in a free watch winder. The box the watch came in wasn't top-notch, but Jura Watches hooked me up with a new leather box that was awesome. Definitely a 5-star experience!


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    Luxury watch

    I've been a customer with this company for years and every time I've dealt with them, it's been great. Buying my fancy watch was a breeze and their customer service was top-notch. Shoutout to Ellis for always going the extra mile to make sure I'm happy. Overall, my experience with this company has been nothing but fantastic.


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    Watch

    I bought a watch from this store recently and I have to say, I wasn't too happy with how everything went down. Ordering was easy enough, but when it came to getting my watch, things didn't go so smoothly. They were really bad at keeping me updated on where my order was, and the delivery dates they gave me were way off. I placed my order on April 16th, but didn't get the watch until May 10th, which was way later than they said it would be. It's a bummer because I've bought from them before, but after this, I might not do it again.