All reviews of J. Rosenbaum
Review about: Design Toscano
Statue purchase
I recently bought a statue from you guys, but man, it was a huge letdown. The quality of your stuff seems to get worse every time I buy something. I was okay with waiting four weeks for the statue to be delivered because I was redoing a room anyway. But ya know what? It didn't show up on time. So I reached out to ask about it and I got no response. Finally, after a couple more weeks, I was told it would take another eight weeks for delivery. That lack of communication and delay in delivery was not cool. I've been buying your stuff for 10 years, and to see the quality and customer service go downhill is really disappointing.