All reviews of KAREN ELLEN BENNETT
Review about: beachsissi
2 bikinis
The bikinis reached me quickly and in great condition. The quality is incredible and I both look super good size! I recommend them at 100%
What is a US address to mail back items
Kim did you geanswer? seer?
I notice that Beachsissi only replies to Customers who are happy with the purchase but offers no help to those who feel ripped off.
Review about: beachsissi
Bathing Suit Bust????
After reading all these reviews, I'm kicking myself. I had an almost IDENTICAL experience to many, many others. I ordered a bathing suit and after trying it on, found that it ran small. When I asked for a refund, they offered me an "exchange" where I didn't have to return it and could purchase the next size up for 50% off. Not. An. Exchange. When I insisted that I wanted to actually exchange it, they said they were NOT responsible for the shipping for me to return it? What?! How do they expect to maintain a clientele with this crappy customer service? They claim that customer satisfaction is their top priority. Not true at ALL.
I agree, don't buy from this company.
Review about: beachsissi
Swimsuits and Dresses
Do NOT buy from this company. Their return & exchange policy is totally bogus-- it is not as advertised on their website. If you purchase from them, better hope you're happy with your items, which is unlikely as their size chart is all wrong, because they will not accept exchanges or offer refunds. Unlike what is stated on their site, in reality, they have totally lame "exchange" policies, including one free item, no matter how many items you need to return, or $3 USD for each unwanted item. Not at all concerned with what you spent or the fact you can't use the items that don't fit. Also, their website indicates you can ship items for return but you can't. They'll give you a warehouse in Shanghai and then tell you have to ship it at YOUR own expense, but even if you follow up on that --which they are betting that you won't-- they'll balk and say you can't actually use that shipping address. Do NOT order from them. Buy from legit companies.
Agree with everything above. DO NOT BUY FROM THIS COMPANY
I agree, beware ordering from this company! No way to return if the item doesn't fit.
Review about: beachsissi
A Rashguard swimsuit
Item took over two weeks to arrive. It is too large. There was no paperwork included in the package. I contacted the Support team and exchanged many emails regarding how to return or exchange. The replies came days later and still with no return shipping advice or approval. I am stuck with a too-large swimsuit that cost me $38.99 and no way to return or exchange. I wish I had my time back that I spent trying to get a fair exchange. I won't order anything else from this company and they give other businesses in China a black eye. No more Instagram purchases for me!
Dear Tania, thank you for your lovely words about our clothes! All of our products follow strict quality check and we always aim for our products to meet our customer's satisfaction. We are happy to see that you love Beachsissi swimsuits! Also glad to know that your order was delivered within expected time. Thanks a lot for your recognition and support. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon. Cheers!