All reviews of Kimberly Flowers
Review about: Judith March
Different items at different times
I hate writing negative reviews but I have only ordered from them ONCE without issues. One time my order just didn’t ship and when I reached out, it magically shipped that day.. Next order, they also did not ship. I reached out and did not respond. I texted them over a period of days multiple times but never got a response until I commented on their Instagram asking them to please respond.. they said they put my order aside for me and would ship it out next day and told me they only have a few employees so this tends to happen. (With over 90 k followers on Instagram & many customers having similar issues, it may be time to hire more people to help!) The next day came and I received a text from them saying they canceled my order as I requested.. I responded saying that I was told it would ship out next day & asked for an explanation.. they did NOT respond. If you want to get ahold of them, try commenting on their Instagram (they will for sure delete your comment but will also magically get back to you even though your issue may not be fixed ever) The next order I received no problem, thankfully! However, my most recent order was mark “shipped” but didn’t start tracking until a week later and when I got the package the item was wrong. So disappointing because they have the cutest stuff but it’s starting to be not worth it. :( (I wanted to give them 1 star for service & delivery but the lowest stars that would show up is two.)
Review about: Judith March
Hat
Ordered very easily FIVE weeks ago and the order is yet to ship. Called a week ago and it’s “still in production “. Nothing is worth this amount of time.
Same! It’s damn ridiculous
Review about: Judith March
Hats
I ordered 2 hats (not even custom) well over a month ago. Contacted them several times and finally they told me it would be shipped last week. I got an email saying it had been shipped. All they did was create a shipping label. They have yet to ship it. USPS says they’re still waiting on my package. At this point they need to refund my money and give me my item. I will never order from them again. I have never waited this long on a package even custom orders. Ridiculous!
So I waited a month and 1/2 for mine and got one item not two. I’m beyond mad