All reviews of Sidney
Review about: myOTCstore
Haircare products purchase
My experience with myOTCstore was awesome. I got all my haircare products delivered on time and they were packaged really well. The prices were even better than what I find at my nearby store, even with my pro discount. The only bummer was the shipping cost, but it was worth it when I ordered in big quantities. Can't wait for more deals from myOTCstore and to keep shopping there as a loyal customer!
Review about: Pixlr
Photo editing software subscription
The company isn't running a charity here. It totally makes sense for them to charge for what they offer. I've been using their photo editing software subscription for a few months and let me tell you, it's totally worth the money. The features are awesome and the interface is super easy to use. I really value the great service that Pixlr gives, even if it means paying for it. It's crucial to support businesses like Pixlr so they can keep providing awesome services to folks like me.
Review about: Daily Steals
Flexible hose purchase with warranty replacement
I recently bought a flexible hose in blue from your website and also got a warranty replacement plan. However, when it arrived, it was green instead of blue. I was worried about whether the warranty company would cover the green one instead of the blue one on the receipt, so I sent an email to ask about it. Although I got a quick reply from customer service, I was disappointed that they didn't fully understand my concern. Instead of confirming if the green hose would be covered by the warranty, they told me I would get a refund for the wrong item. While I appreciate the fast email response, I really wish there was a phone number I could call to talk to someone directly and make sure my question was addressed properly.
Review about: ShopVIDA
Masks + filters
Some people must be trolling this site with the negative reviews. I've bought masks from a few different sources in the past 6 weeks, and these are by far the best in terms of design and comfort. Quality material and stitching, adjustable straps, easy to change filters. Nice product. Only complaint was slow delivery (about 12 days), but I was told that has been addressed - I know someone else who received their's much quicker.
I agree with Michael Gessner and had the exact same experience. It took a month for them to be honest with their shipping date only to be told that we have to wait another several weeks. Contact with them is ignored. They will take your money quickly, but will not provide their service. They are dishonorable and should not be in business.
Same experience. They are taking money from people and then the customer must go and buy alternative masks from an actually reliable company. No responses from customer service even though they send emails saying to contact them by email. Also, they do not let you put a review on their website. Do not trust their site reviews. It wouldnt suprise me if the site reviewes were all created by VIDA employees.
Sidney, Thank you for writing - and thank you to the others in this thread for your feedback. We apologize for our longer-than-usual ship times, which have been compounded by an unforeseen international shipping problem affecting goods out of China. We've been able to get masks shipping again and are working to deliver each and every order as soon as possible. If you would like to discuss your order, just send your order number (or email address used when ordering) to [email protected] and we’ll get right back to you. We appreciate your patience during this time. Best, Peter // VIDA
Lies. I bought four masks in April and received an email telling me specifically they wouldn't arrive until June 3rd due to shipping in CHINA and the coronavirus. I swear to God I wish I could screen shot the email. I don't know about their quality products but their service and delivery is TRASH. So much so that I have filled a complaint with the California Attorney General's office. Ugh to fake ass folks like you.
These are worthless.
Same experience AND I completely believe they are posting phony reviews on their website because they are miraculously all positive. Also on other sites where there are many negative reviews such as Trust Pilot suddenly a bunch of positive reviews of people who had "no trouble at all" show up. SCAM - they take your money and you get nothing.
I ordered a mask for my sister-in-law who is in and out of high transmittable areas. The order was placed April 19 with a 9-15 day assured delivery. Today is May 5. When I look at the tracking information I see 'Estimated Delivery' on May 24. That is approximately twice the delivery time advertised for this item. My calls (3) are not returned; chat is inaccessible, and my (two) emails ignored. Yet, Vida did accept my payment within 24 hours of purchase.