All reviews of stephon
Review about: Holiday Lettings
Booking refund issue
I just wanted to share that I had some trouble with getting my refund from Holiday Lettings after booking accommodation. I've been trying to reach out to them about my refund of £448.50, but haven't heard back yet. It's frustrating that I can't call them directly since there's no contact number available. Their policy says I should've gotten my money back within 24 hours, but it's been 12 days now and still no word on what's going on.
Review about: Arhaus
Lago king bed purchase
I bought the Lago king bed recently and ran into a problem. It turned out to be bigger than my king-sized mattress, leaving a gap of exposed plywood that no amount of bedding could hide. I contacted customer service, and while they were sympathetic, they couldn't fix the issue. I sent them photos as they asked, but never got a response. With the return window closing in 14 days, I requested a return, only to be told there would be a restocking fee. Even after explaining that my mattress was the same size as theirs, they basically said it wasn't their concern. Dealing with a company that won't own up to their mistakes or help their customers is incredibly frustrating.
Review about: Scalpers
Multiple items from the store
I just recently bought a bunch of stuff from this store, but had some problems with my first order. I tried getting in touch with Customer Service to cancel, but got no reply. Ended up having to send the items back on my dime. Had to get PayPal involved to sort things out. All in all, a pretty disappointing experience.