All reviews of T. Kirlin
Review about: HSN
Frequent purchases since 2010
I've been a customer with this company for more than ten years now, buying stuff from them pretty much every year. I've never had any problems with returning things or getting charged the wrong amount. The customer service folks have always been super helpful, friendly, and quick to handle whatever I need. The stuff they sell is top-notch, the prices are fair, and they've got lots of different ways to pay. I definitely suggest checking them out if you want a good shopping experience.
Review about: Lodi
Quick and professional service
Every time I've shopped at this store, they've always been quick and professional in meeting my needs. Any problem or situation that has come up has been taken care of promptly and with professionalism.
Review about: Klarstein
Damaged CD player hifi
I bought a CD player hifi from this company recently. When I got the package, I was super bummed out because the item was clearly not brand new. The batteries were all messed up inside, which damaged the battery case. Plus, some of the lights on the LED didn't even work, and the remote control looked like it was used before and wasn't functioning properly. I reached out to customer service to ask for a refund, but they first tried to convince me to keep the item for 20% off. I said no and asked for an exchange, but they said they didn't have any more in stock and offered the 20% discount again. After pushing for a refund, they said they could only give it once they got the product back and warned about possible penalties for any damage. It's been two weeks since I returned it, but they say they haven't received it yet. I'm also having trouble getting assistance from DHL to track the package. Overall, this has definitely been my worst online shopping experience ever.