Brightside - Overall Rating based on 23 reviews

13% Would buy here again

Featured Reviews

Most relevant positive review

  2023-12-08
Virtual doctor's appointm

I don't understand why some folks are leaving bad reviews about this place because it has seriously saved me. I had been trying to see a doctor in person for months, but th... Read onBy: Katharina Hintz

Most relevant negative review

  2024-05-21
Unreliable services

I joined this company hoping they could help with my mental health, but it turned out to be a big letdown. Brightside promised me medication management and therapy, but they did... Read onBy: Jettie

Review with most votes

  2023-11-10
Therapy Session

My time at Brightside was a real letdown. I felt like they totally took advantage of me, charging for stuff I never even got. The customer service was a joke - took forever to h... Read onBy: M. Kris

Reviews (23)

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    Prescription medication purchase

    I recently bought prescription meds from Brightside and I gotta say, I wouldn't recommend their services to anyone. They really let me down when I needed help the most. It's obvious they don't care about their customers. I suggest folks steer clear of them to save both their money and mental health. The bad reviews out there back up my own bad experience with Brightside. If you need support, I recommend checking out local resources that are more trustworthy and actually care about helping you out.


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    Online appointment with physician for prescription transfer

    My recent online appointment with a doctor was a total disaster. I asked them to send my prescription to the pharmacy, but it never happened. I've tried reaching out to Brightside Health several times for help, but I haven't gotten any yet. It's been super frustrating and a waste of my time dealing with this lack of communication and follow-through.


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    Counselor appointment

    My experience with this company was just awful. I scheduled a counselor appointment and got paired with someone who really couldn't help me much beyond just listening. It was such a waste of time and money. I wouldn't suggest using this service unless you're just looking for someone random to chat with late at night, without any actual support or advice.