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AIRLINE TICKETS
WORST EXPERIENCE OF MY TRAVEL LIFE
I bought tickets to Italy and contracted an Insurance with them, and due covid I wasn't able to flight. I cancelled 3 weeks before and THEY DIDN'T REFUND MY MONEY. I called 100 of times and I didn't received any feedback
Date of experience: April 07, 2022Flight
eDreams did not ask for a refund as soon as it was needed, making me lose 90 euros that they will never refund me.
Don't use eDreams, and before you do: look at their Twitter and see what I mean.Car rental in Turkey
For American turist i strongly advise you not to use this service because they will not refund you money if the Turkish services are unable to complete you reservation they will cancel but will not get your mony back EVER!
For U.S credit cards i never use pin unless to get cash from ATM, in Turkey it is extremely complicated,the ask for your pin-number in order to give you the car. The bizarre thing is i paid already with my credit card but when they used again but said they still need a pin number but thier system did not ask for pin again i was confused. I called my bank and they told me that there is no issue with my bank and there are 2 different charges. PLEASE DO NOT USE THISE SCAM LIKE AGENCY.Flights from China to Thailand
Travelling to the SE Asia from USA. I purchased flight tickets from Xian to Bangkok and another from Phuket to Shanghai. A big factor in making the decision to book was the "Cancel for any reason Guarantee"...even up to the flight day itself. Along comes coronavirus and not wanting to die it seemed a good reason for cancellation. BUT not to EDreams. Suddenly the "Guarantee" means nothing and the advice for both flights is call the airlines in China and have a chat with them. SERIOUSLY!! I will have to wait until 9pm EST to try the call and see where I get. Not optimistic on communications and any kind of refund. I will not book with this company again and urge everyone to think twice.
Flt from Montreal - Puerto Vallarta return
Purchased tickets online for Feb 2020 trip. Experience of purchasing tickets was good overall except for the following:
-Experienced unforecasted / unjustified mild bump in price just before completing transaction (hence final $ not as advertised).
-Edreams claim that buying checked luggage (cl) through them saves you up to 50% off airline (cl) cost. Not true...it cost me $10 more per checked baggage thru them.
-The ticket airline reference code they provided me was total bogus and had me very worried (SCAM legitimately entered my mind) until I got that sorted directly with the airline.
-Trying to contact customer service or leave feedback (constructive) with them to make them aware of these shortcomings
was impossible.
All that to say that while my overall experience was adequate du mainly to low price I paid, the points outlined above did negatively taint my initially very positive view of this company. Meaning, not sure I would rely on them again....TBD...proceed at your own risk.Best way to book travel tickets and hotels
I don't do travel packages or tour companies. It all get too much fancy for me, like things to be simple as it can be.
This platform suits me the best.
Easy to buy, affordable flight options, better rates, broader options
can also book for hotels as well.
Easy peasy!
About eDreams
Are you dreaming about affordable travelling and vacations? Make it a reality with eDreams Although most of us like to travel and spend a good vacation once in a while, it is a challenging task to find great deals and discounts, probably because of our busy life schedules. There are hotels, travel agencies and airlines to offer very attractive deals regularly; we hardly have access to them there is not time for us to keep a track on all these websites all the time. However, if we can get the assistance of a platform that provides information about the best deals in the leisure industry, we stand greater chances to enjoy affordable travel packages. eDreams is a comprehensive ecommerce platform that lists down attractive tour packages from thousands of vendors across many regions.
About eDreams
eDreams was established in March 1999 with the expertise patronage of Javier Perez-Tenessa Block. He possesses an impressive track record pertaining to information technology; before he founded eDreams, he was involved in many remarkable IT related projects under reputed brands. Javier held the position of CEO until January 2015 and now this prestigious company is lead by Dana Dunne. Presently, eDreams operate in 43 countries across the globe; It has become a prominent vendor in this emerging, industry. Currently eDreams is considered to be one of the largest travel companies located in Europe. At the moment, the company has linked with more than 500 airlines and therefore it is capable of listing down offers associated with more than 60,000 flight routes. This is a massive collection of options from a traveler’s point of view. Apart from that, eDreams has networked with more than 1,000,000 hotels rooms ranging across 225 countries. Because of this gigantic network, eDreams is capable of providing highly attractive hotel packages for you to select from. Additionally, eDreams have established strong connections with other service providers such as car rentals providing maximum convenience for the customers. All these connections collectively make eDreams one of the most reliable, widespread and professional ecommerce platforms that provide services associated with travel and tourism.
eDreams’ main areas of activities
The main area of activity of eDreams is that its functionality as an online Travel Agency. If you plan a holiday with your friends, family or staff, you can conveniently use the online platform offered by eDreams. The search engine integrated to eDreams is a sophisticated one that provides variety of results. Thanks to the user friendliness of this platform, you can compare the prices from different vendors and pick the best matching solution for you. Flight search engine integrated to eDreams is another convenience; this particular platform allows you to perform searches and find the best matching (and budget friendly) option from a variety of airline services. Apart from that, they have a massive selection of hotel rooms to select depending on the budget.
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Contact Information
Categories eDreams
Services | Online Surveys & Panels | Other Goods & Services
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Seite online seit: March 8, 2024
Letzte aktualisierung: November 29, 2024
Review with most votes
Best way to book travel ticket
I don't do travel packages or tour companies. It all get too much fancy for me, like things to be simple as it can be. This platform suits me the best. Easy to buy, affordab... Read onBy: Timon Wisconsin