Sucuri Reviews

: 20

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45% Would buy here again

Most relevant positive review

  2024-02-16
Firewall and CDN
I've been using this service for about a year now and I gotta say, I'm really loving it...Read on
lucile

Most relevant negative review

  2024-05-20
Signed up for their Pro plan
I had the worst experience ever! I signed up for the Pro plan, but my site is still hacked, and i...Read on
Waldo

Review with most votes

  2023-10-17
Website Security Services
I just got some website security services from this company and honestly, it's been great so...Read on
R. Gutkowski

Reviews (20)

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    Essential products today

    Excellent software support .This type of support software is definitely not a compulsory for every system, no official rules to install such safety system for any commercial or personal computers ,true.But question is they what is need these computer network,why not manual,if not value these supports.I have seen some systems where free software using by users,not vaulting threats in that manners.
    Sucuri just a security system for computer family network.Unlike billions of customers our whole office has been secured from attack of viruses,malware's ,stupid hacking and cleaning ,as this is important to keep system in better speed all the time
    I would like to advise must prefer Sucuri products either personal or commercial.


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    Website security services

    Sucuri Security really came through for us when our website got hit with Malware. They quickly fixed the problem and added extra security measures to keep us safe from future cyber attacks. It's so important for anyone with a website to focus on security, especially now when Malware is a constant threat. We tried other free security options, but they just didn't cut it, which is why investing in a solid service like Sucuri is worth it. The peace of mind and protection they offer is priceless. As the Director of an accounting firm, I can't recommend Sucuri Security enough for their skills and effective solutions.


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    Securing my website

    I just started using the basic service to protect my website, and I'm really pleased with it. I was dealing with a lot of attacks that kept crashing my site, but ever since I switched over to this service, I haven't had any downtime. The support team has been fantastic, really going the extra mile to assist me with my security worries and walking me through each step of the process. Just so you know, if you want immediate responses, you'll have to pay extra. But for me, sending support requests in the afternoon and getting a response the next day has been totally fine. I highly recommend it!


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    Website security services

    Sucuri has seriously come through for me multiple times when my website was attacked by malware. Their services are top-notch and always get the job done. Keeping a website up and running smoothly can be tough, but investing in Sucuri has been well worth it. This is actually the second time I've had to deal with malware, and both times Sucuri fixed it quickly, giving me a sense of relief and avoiding some major headaches. Having Sucuri in my corner during emergencies is a huge weight off my shoulders.


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    Signed up for their Pro plan

    I had the worst experience ever! I signed up for the Pro plan, but my site is still hacked, and it's been 24 hours, and they still haven't done the server scan! The customer service takes forever to respond to tickets, and they won't even accept my correct login credentials. Such a total waste of time, ugh!


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    Website security services

    The service was a total disaster all the way through. I had a terrible time dealing with their Live Chat support, and the support tickets took forever to get a response. It felt like nobody was really concerned about helping me with my security problems. And on top of that, they ended up making things worse instead of fixing them. It's just frustrating when you can't even file a complaint the right way.


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    Website Security Services

    I just got some website security services from this company and honestly, it's been great so far. Setting up the security stuff was a breeze, way easier than I thought it would be. I did run into a problem with SSL, but the online support team, especially this guy Josh, was super helpful and got it sorted out quick. They passed it on to a tech guy named James Z, who fixed it up right away, making sure my website stayed safe and secure.


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    Website security subscription

    Since I started using the website security subscription, all those strange glitches and issues on my site have vanished. I can't even picture trying to manage my website without this security in place. The backup service they provide gives me peace of mind knowing my data is secure. Whenever I need help or have a question, the support team always gives me clear and simple answers, even though I'm not very tech-savvy.


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    Cybersecurity protection

    Man, I was freaking out because my website kept getting hacked, you know what I mean? It was a total disaster! But then I stumbled upon this awesome cyber security tool and it really saved my site! They not only helped me get rid of the sneaky malware in my files, but they also prevented like a thousand more attacks. It's like some kind of wizardry, I swear! I can't thank them enough, they're the real MVPs!


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    Firewall and CDN

    I've been using this service for about a year now and I gotta say, I'm really loving it! The support team is always on the ball, quick to help me out with any questions I have. Ever since I started using it, my website has been more secure and loads way faster. I don't understand why some folks leave bad reviews, in my book, they definitely deserve 5 stars! I'd definitely recommend it to anyone.


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    Subscription renewal experience

    I had a really bad experience with Securi.net. I forgot to renew my subscription with them, and they ended up putting malicious code on my website. It was a total nightmare trying to get rid of it, and it ended up costing me a bunch of money and time to fix everything. I had to get a few other companies involved just to remove the malicious code that Securi.net had put there. I just want to warn everyone not to make the same mistake I did and avoid working with this company.


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    Blacklist removal scam

    This company is up to no good - they target website owners, especially those with online stores, and use sneaky tactics to convince them to pay for services they don't really need. They falsely claim harmless code is harmful, then push customers to fork over big bucks to fix the non-existent problem. It's basically extortion and they need to be called out for their shady dealings. This kind of stuff is not cool and shouldn't be happening in the online security world.


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    Website security product purchase

    I really wish I hadn't bought their website security product. The service is not great, kind of like this other company I know. The customer service reps in India just don't seem to know much and can't really help me out when I need it. From the beginning, I've been having problems with the firewall. My hosting server keeps getting read timeouts and those pesky HTTP 502 errors, which means my site can't even be reached. The error messages say it could be that the main server is down or that the GoDaddy network is being blocked by the main firewall.


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    Website security services

    I had a really frustrating experience with the security services on the website. Four of my sites were down all day because the SSL certificate expired, which really messed up my business. I tried submitting support tickets and reaching out on live chat, but no one paid any attention to my concerns. This has happened before in the last year and a half, and it's so disappointing that something as important as SSL renewal isn't automated or handled well. The support team didn't respond or fix the issue, and it's not okay. It's caused me a lot of frustration and I've missed out on business because of it.


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    Malware attack on website

    Our company got hit with malware on our website, which messed up our online stuff. We asked for help from the support team right away and gave them all the info they needed. But it's been over a day now, and nothing has been fixed yet. It's been really annoying dealing with the slow response and lack of action, especially since we're losing out on possible customers every hour that our site is down. We even gave them our Ticket ID (16606368701199) to show how urgent it is, but they don't seem to be treating it like an emergency.


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    Malware removal and ongoing protection

    I'm just amazed at how much Sucuri has helped our site. We were dealing with malware problems for months, thinking we were on top of it until Sucuri came in and really saved the day. Their chat support is super quick and really helpful. I definitely suggest reaching out to them if you have any setup problems or questions about their services.


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    Malware removal service

    I just used a malware removal service from this company, and it was a total disaster. They ended up crashing my production site twice without giving me any heads up. On top of that, they couldn't even figure out how to fix the problem or show me what went wrong. I feel like I threw away my time and money on a service that didn't work at all. I was really let down by their poor communication and lack of professionalism.


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    False email scam

    This company keeps sending me fake emails pretending to be GoDaddy, saying my website has malware even though it doesn't. I've tried complaining and moving my website, but the emails just won't stop.


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    Three-year subscription

    It was a total waste of time. During the three years we had this service, we never once got to talk to a real person. And every time we needed help, we had to wait forever - usually 1 to 5 days - just to hear back. Plus, when we did finally get a response, it seemed like different people were handling our issue and none of them really knew what was going on. And to top it off, when I finally decided to pull the plug and cancel my subscription, they went ahead and blocked my account without even checking if they had transferred my info like I asked. It was such a headache from start to finish - definitely not a good experience.


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