TextMagic - Overall Rating based on 24 reviews

75% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-15
Customer Communication Tool

I really like using Textmagic as a way to stay in touch with my clients. I have about 700 contacts saved in there, so it's been super helpful for me as a self-employed pers... Read onBy: M. Schinner

Most relevant negative review

  2024-05-16
SMS delivery issues

I am really unhappy with the service we've been getting from this company. We've been dealing with ongoing issues with SMS delivery for weeks now, and it's been f... Read onBy: Collier

Review with most votes

  2023-10-14
API and webhook support for te

The API this service gives us is really great - it makes adding recipients and sending texts a breeze. Plus, the webhook support for getting messages is super useful. And I gott... Read onBy: layne

Reviews (24)

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    Text messaging service

    I've been using the text messaging service for a while now, and I've always found it reliable and effective. But things changed when I got an email saying they're now charging £120 a year for the Sender ID feature that used to be free. That really bummed me out. It feels like they're trying to get good reviews by bombarding customers with popups, and now I get why - they knew people would be upset about the price increase. Sadly, this is a deal-breaker for me, so I'm gonna have to say goodbye and close my account.


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    SMS delivery issues

    I am really unhappy with the service we've been getting from this company. We've been dealing with ongoing issues with SMS delivery for weeks now, and it's been frustrating because our messages aren't reaching our customers. Even after our mobile provider confirmed that the messages weren't going through, TextMagic hasn't been able to give us any answers or solutions. The customer support has been no help at all, and we feel like we're on our own. The price we're paying for this kind of service just isn't worth it, so we're looking into other options because we're really not satisfied with TextMagic.


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    Customer Communication Tool

    I really like using Textmagic as a way to stay in touch with my clients. I have about 700 contacts saved in there, so it's been super helpful for me as a self-employed person. If you're looking for a good messaging tool, I highly suggest giving it a try!


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    Quick account set up and immediate charge

    I recently signed up for this service, and I gotta say, I was pretty impressed with how quickly I got my account set up. But then things went downhill pretty fast. The way they handle their pricing rubbed me the wrong way. At first, when I sent out some promo texts, the charges were reasonable. But then, out of nowhere, the prices shot up without any heads up or explanation. And on top of that, they decided to tack on an auto top-up feature without even asking me first. So they ended up taking more money from my account than I was cool with. The whole thing just feels shady and greedy. I feel like I got taken for a ride, and I'm definitely gonna be searching for a more trustworthy service provider going forward.


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    Communication tool purchase

    I'm really happy with the communication tool I bought. It's really affordable and having the option to email is super convenient. I love that it gets rid of those irritating group text chains. Overall, it's been a game-changer for how I talk to people.


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    quick communication, group messaging.

    Text Magic has been super helpful for me to quickly communicate with groups of people. It's easy to use and navigate, so I can send messages easily. I like how simple the interface is - I can manage my contacts and create groups for specific messages without any trouble. I also love that I can schedule messages ahead of time, so my updates reach everyone when they need to. Basically, Text Magic has everything I need for smooth group communication.


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    Tricky business rules

    I was really looking forward to growing our services with this company, but now I'm feeling really frustrated. They're telling me that my employees need to choose a one-time passcode, even though that's not the case! And based on their responses to reviews, it seems like they don't really care about businesses at all. It just doesn't seem fair!


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    Texting for business

    I really love using texting for business - it's so convenient! Every time I send a text, I get a response right away. It's really easy to use and doesn't break the bank. I've been using it a lot over the past couple of years and I've noticed that it just keeps improving.


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    SMS Platform

    The platform is super easy to use and intuitive. You don't have to constantly check guides, everything just works like it should. Making SMS campaigns is a breeze. I love being able to respond to messages right on the platform, it's so convenient. The pay-as-you-go option is fantastic for clients who only need it every now and then, it's been perfect for my projects.


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    Easy to use platform

    The interface is awesome and super easy to use, making it a breeze to get around the platform. The pricing is really competitive, and you can tell they're always working on making things better for us customers.


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    Easy communication tool

    That app has been a total lifesaver for me. It's really easy to use and helps me stay on top of all the important things. I can't believe I didn't discover it sooner!


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    SMS Marketing Credits

    I recently tried out SMS marketing for the first time and I was really disappointed with the experience. The fact that I had to buy credits before even trying the service was really annoying. And then when I tried to set up my number, I got an error message that was super unhelpful and disappeared before I could even read it. The whole interface was not user-friendly at all, and those error messages were no help. It made me feel like maybe SMS marketing isn't for me. I had a terrible experience and I definitely wouldn't recommend this service to anyone.


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    Cancelled subscription service

    Hey, so I signed up for this texting service and it turns out it's a monthly payment thing, which really sucked. But when I asked to cancel, they did it without any hassle. Hopefully they'll switch to a pay-per-text option soon, that's what I'm after. I don't wanna be charged every month if I'm not even using it.


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    Quick SMS delivery, easy payment, good prices, user-friendly website, comprehensive documentation, API available

    Text:

    The SMS messages come in crazy fast, like lightning fast, in Switzerland. The payment process is super easy, the prices are really good, the website is super user-friendly, and they have loads of helpful info in their documentation. And on top of that, they have APIs! What more could you want? I'm totally happy with everything.


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    Text messaging service

    The customer service with this text messaging service is amazing. That's why I keep using it. TextMagic program is the best with all its features, flexibility, and easy design. It's changed how I talk to my clients and coworkers. I picked this service a few years ago after checking out other options, and it has been so worth it. It's really made a difference for me, always giving great results.


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    Simple communication tool

    TextMagic is seriously a lifesaver, y'all. I mean, no more being chained to your desk just to keep in touch with clients or confirm orders. This tool lets you send messages from wherever you are - whether you're out on a job or flying high in the sky. It's a total game-changer, no doubt about it.


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    SMS messaging service

    I gotta say, the SMS messaging service from this company is top-notch. It's super reliable, user-friendly, and has made it so easy for me to keep in touch with my customers. Plus, the pricing is fair and the support team is really great. All in all, I'm really happy with the service.


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    Communication tool for business

    TextMagic has completely changed the way I talk to clients and coworkers at the law firm where I work. I handle lots of different communication stuff as the receptionist, and TextMagic has made it super easy for me to keep everything in order. People these days like texting more than emails or calls, and TextMagic lets me send and get texts from clients and team members without any hassle. This has really made our communication smoother and has helped me set up appointments, send reminders, and get confirmations without a hitch. Plus, being able to schedule messages ahead of time is a total game-changer for me, letting me plan in advance and keep all my communications on point.<br>Also, I like the chat feature that lets me give quick responses to client questions or pass the chat log along to a coworker for follow-up. The desktop app, web service, and phone app from TextMagic make it easy for me to use the platform anywhere, making my job way easier and more efficient. Overall, TextMagic has totally revamped how I connect and work every day.


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    Pay as you go service

    I used to be a big fan of this pay as you go service, but now I'm really upset because they took money out of my account without me even using the service. I ended up deleting my account and I wouldn't suggest it to anyone.


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    Text messaging campaign

    I've been using this service for a while now and I've always been happy with how my text messaging campaigns turn out. But lately, I ran into a big problem where it said my messages were delivered successfully when they actually weren't. It's cost me a lot of money for my business because I count on these campaigns to work. I tried reaching out to customer service for help, but they haven't fixed the issue yet.