H20 Wireless - Overall Rating based on 6 reviews
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Cheap back up line on AT&T
I had the absolute worst experience with their customer service. I was on hold for what seemed like forever just to ask a simple question. They messed up my account by removing my auto pay without even asking me. When I requested to speak to a manager, they flat out refused. Right now, I'm in the process of switching to a different company because dealing with their low rates just isn't worth all the stress. Take it from me, spare yourself the frustration.
Porting out service
I was really let down by the lack of help I got when I was trying to transfer one of my numbers. The person I talked to for customer service wasn't helpful at all and didn't give me what I needed to finish the transfer process. It was annoying dealing with a company that didn't seem like they wanted to assist me, especially since I wanted to switch to a different service provider. I won't be using this company again because of the bad customer service I dealt with.
Prepaid lines for 2 years
I've been using my prepaid lines for about 2 years now and they've been awesome. I switched over from Verizon to these prepaid lines when I moved to an area that needed AT&T coverage, and I honestly couldn't be happier. I haven't had any problems with my service and I've only had to reach out to customer service when I was transferring my numbers. The coverage has been really good and the prices are unbeatable. I definitely recommend these prepaid lines to anyone who wants a dependable and budget-friendly option.
Unauthorized charge issue
My experience with this company was terrible. They just went ahead and took money from my account without asking, and when I tried to get it back, they were so unhelpful and resistant. It honestly felt like they were trying to scam me, and I definitely regret getting involved with this company. I highly recommend that others stay away and avoid signing up for auto pay with them.
Recent service experience
I just got a new phone plan with this provider, and let me tell you, it's been a huge letdown. The network coverage is sketchy, the speeds are slow, and the calls keep dropping. I've tried calling customer service a bunch of times, but no one's been able to help me out. I'm beyond frustrated with the lack of response and the terrible service I've been getting.
A Satisfied Customer's Experience with H20 Wireless
As a client of H20 Wireless, I have been thoroughly impressed with the quality of service and coverage provided by the company. The process of signing up for a plan was straightforward and hassle-free, and the online account management system is user-friendly and easy to navigate. The network coverage is reliable and consistent, and I have never experienced any dropped calls or slow internet speeds.
Customer support has also been a positive experience. Whenever I have had a question or concern, the representatives have been knowledgeable and helpful in resolving the issue promptly.
Overall, I highly recommend H20 Wireless as a reliable and affordable option for mobile services.
Review with most votes
A Satisfied Customer's Experie
As a client of H20 Wireless, I have been thoroughly impressed with the quality of service and coverage provided by the company. The process of signing up for a plan was straight... Read onBy: Betty Conn