VoiPLy23 reviews
This rating is based on 23 genuine user reviews submitted directly through US-Reviews.
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I was so happy with how fast the customer service rep got on the line when I called. They didn't make me wait at all and had all the right answers to my questions. I could tell they really knew their stuff when it came to their services. But, I haven't gotten a bill in the mail yet, so I'm crossing my fingers that it's correct and doesn't have any surprise fees like other phone companies like to pull.
Blocked phone numbers
I bought some things and out of nowhere, they went and blocked all of my phone numbers! They claimed it was because of "fraudulent" activity, but all I was doing was making calls for my dispatch business. It was totally unfair!
VoIP service
I just got VoIP service not too long ago and I gotta say, I'm really happy with how everything went. The whole experience was quick, smooth, and the company made sure to keep me updated every step of the way. They even sent me copies of my conversations for later, which was a nice touch. Porting my number over was a breeze and the call quality on VoIP is top-notch. Plus, I thought the price was fair for the great service they provided.
Transition to new VoIP provider
The customer service reps at this VoIP provider really saved the day. They were so helpful and knew their stuff. It was great that they were in the U.S. and spoke clear English without any strong accent. They walked me through the billing process with patience and made moving to the new service a piece of cake. The only thing I would recommend is better communication on what exactly needs to happen when switching from one VoIP provider to another. Like, for instance, swapping out the old device for the new one after the number porting is done.
VoIP device purchase
I bought a VoIP device from this company not too long ago and I must say, I was pretty happy with how everything went down. The device arrived right on time and had some easy-to-follow setup instructions. It's doing its job just like they said it would and the number transfer happened within the right time frame. Only thing is, there's a little hiccup with the device not picking up on Eastern Daylight Time, so my clock's running an hour behind. Fingers crossed this won't happen again when the time changes.
Switching phone service
My experience switching from my old service to the new one was really great. As soon as my number got transferred over, everything started working like a charm. But, there are a couple of issues with the text messaging service. I'm not receiving any texts for things like Facebook 2FA. Plus, when I make calls from the app, my number doesn't show up on the other person's phone.
Affordable home phone solution
I really love this home phone solution, it's perfect for what I was looking for. It's budget-friendly and does everything I need it to without being too expensive. I would definitely recommend it to anyone in search of an affordable home phone option.
VoIP service purchase
Don't waste your time with this company - the service is awful and their customer service is even worse. They tricked me into signing up, gave me useless help from overseas, and had unhelpful paperwork. When I wanted to cancel, they tried to charge me a fee for changing my phone number, even though the request hadn't gone through. Save yourself the trouble and steer clear of them.
Phone number porting request
I told them to transfer my phone number over, but it's taking forever and my phone is still not working. They keep saying they'll inform me when it's done, but I'm still waiting. I'm about to get charged soon and my phone won't even be working by then!
Easy installation of VoIP box
I just got a VoIP box from your company and I have to say, I'm pretty impressed with how easy it was to set up. The instructions were really clear and made it a breeze to get everything connected. Just like with my old VoIP provider, I was able to switch out the wires effortlessly and start saving some cash on my phone bill. Plus, I'm loving the VoIP app for my cell phone - super convenient and adds a lot to the whole setup.
Quick install, lacking help phone number
Just got the service hooked up cause of some personal issues. Setting it up was easy, but no phone number for help in the box. I'll check out the terms later and go over the billing stuff on the phone. Wondering about that affiliate program.
Landline to VoIPly Adapter
Switching my landline phone to VoIPly was super easy. The adapter showed up right on time, and setting it up was a piece of cake. I was really impressed with VoIPly's customer service - they got back to me quickly and were really helpful. I could easily chat online with their team and even talk to someone on the phone without waiting forever. The folks I spoke with were nice, polite, and knew their stuff. Even though I've only been using VoIPly for a little while, the call quality has been great. The only issue I had was how long it took to transfer my number, but VoIPly took care of it and adjusted my bill. Overall, my experience with VoIPly has been positive so far.
Number porting and prepaid billing
I was super pumped about getting my number transferred over to VoiPLy and being able to pay for a whole year in advance! The communication throughout the process was great - they kept me in the loop with texts and emails. They even gave me tracking numbers so I could follow my packages at every stage. And you know what? My number transfer was completed right on schedule! Now I can relax for a whole year without stressing about my phone bill. Prepaid billing is the way to go! Yay!
Quick and efficient setup
I've been using this service for a few months now and I gotta say, getting started was super easy. It only took me about 5 minutes to set everything up and it's been working perfectly ever since. I'm glad I was able to keep my old number when I switched over, so I didn't have to tell all my contacts about a new one. Even though it took about a week for the number transfer to go through, it was totally worth it. Overall, I really recommend this service.
Transition to VoIP service
The switch to VoIP service went really smoothly and was super easy. We did have a bit of a delay getting our incoming calls because we kept our old landline number, but overall we're happy with the service. The call quality is just as good as our old, pricier provider, ATT.
Easy switch and great sound quality
I just started using this new service and I was able to keep my old phone number without any hassle. The sound quality is top-notch and the price you pay is definitely worth it.
VoIP service
I wanted to share my experience as a customer of VoiPLy. I was really impressed with how knowledgeable and helpful their customer service team was. When I had a problem with crackling background noise during a call, I reached out to them for help. The person I talked to quickly figured out the issue and fixed it in just 10 minutes. Their ability to troubleshoot so fast really saved me. I'm grateful for their commitment to giving great service.
Quick and efficient service
I was so pleased with how fast and efficient the service was! I got my number on the same day I applied and the customer service folks were super helpful in explaining everything clearly. I'm really happy with my service and setting up the equipment was a breeze.
Phone system purchase
I just got a new phone system and I've been using it for about two weeks now. Setting it up was a breeze and everything showed up right on schedule. So far, the system has been working great for me, but there's one little issue. I can't check my voicemails with my landline phone; they only come through email. Plus, the message notification is only sent to one cell phone via SMS text.
Internet phone setup
Setting up the internet phone was a bit tricky with my TMOBILE internet, but the customer service rep was really patient and helpful in helping me get it to work. Now it's working perfectly, so yay!
About VoiPLy
VoiPLy is a company that provides Voice over Internet Protocol (VoIP) services, enabling users to make telephone calls over the internet. Established in 2012, VoiPLy aimed to offer affordable and reliable VoIP solutions to both residential and business customers. Their services are designed to replace traditional phone systems by offering features such as voicemail, call forwarding, and caller ID, alongside enhanced functionalities like video conferencing and mobile app integration, thereby facilitating better communication and collaboration capabilities. Through the use of internet-based telephony, VoiPLy seeks to provide scalable, cost-effective communication solutions.
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Contact Information
301 Grant St, Suite 4300
15219 Pittsburgh
United States
Categories VoiPLy
Telecom | Mobile, Cell & Telephone
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Letzte aktualisierung: November 2024
Review with most votes
A trusted brand
Unmatched quality of product and services Full dedicated team are welcoming customers for any assistance ,really great A cloud based communication system strong and reliably k... Read onBy: Eliza