Twigby Reviews
Reviews (12)
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Economical and trusted
Very essential and part of today's life.Connectivity standard is very important.Why I should change rental plans ? Also phones either basic or smart
If found ,both either not satisfactory or expensive.
Twigby selling plans of any rentals and phones are comparatively cheaper then market .This is also included connectivity standard.I have faced thousand times, poor connectivities ,call lost network not available.Normally none can judge any network within few days But I am using just hundred plus dollars for a year since three year , hardly I faced such issues.Means rental plans are better then what I was using earlier.Possible some day I found anything better then Twigby ,but not till the day.Quick switch plans, credit given
I switched up my plan with this company not too long ago, and let me tell ya, the customer service was top-notch! The rep I talked to was super friendly and really went out of their way to help me out. They even hooked me up with a credit for the price drop that had just happened. The prices are good and the coverage in my neck of the woods is solid. Only downside is that the mobile service can be a little spotty in some spots. But all in all, I'm pretty satisfied with the service and thankful that my hubby stumbled upon this company.
Great customer service, fast internet chat, reliable coverage
I had a really great experience with the customer service from this company. The internet chat was quick and simple to use, and the reps were super friendly and knew their stuff. It was really convenient to be able to chat on my tablet or computer when I was having phone problems. The coverage was just as good as what I had before, even though I live in an area with a lot of dead spots. I definitely recommend this company for their awesome customer service and reliable coverage.
Quick and efficient service
I was really happy with the customer service I got from the company. The reps were super nice, helpful, and easy to reach, which made everything go really smoothly. I did have some small problems with the service at first, but the customer service team helped me fix them right away. The prices were fair and setting everything up was easy. I'd definitely suggest this company to anyone who needs a reliable and affordable option for their communication needs.
Switched to online chat service
At first, I was a bit unsure because there wasn't any phone support, but the online chat was quick, professional, and the person was super friendly and really knew their stuff. Overall, I'm really happy with Twigby.
Data connection issue resolved quickly
I had a problem with my data connection recently, where I realized I had no data left on my plan. When I asked for help, I found out that I needed to keep my data turned on to stay connected. It was just my mistake. But even with that little issue, I've been happy with the service ever since I signed up.
Debit card mishap
I forgot to update my payment info when I lost my debit card, but let me tell you, the customer service at this company is top-notch! Andy really came through for me - super knowledgeable, friendly, and really cared about helping me out. Plus, their prices are unbeatable. I've already told all my friends about them. No more dealing with constant outages and high prices from other carriers. Time to make the switch to this awesome phone company!
Technical account assistance
The customer service guy, I think his name was Link, really came through when I had some tech problems with my account. He was super patient, quick to respond, and really helped me figure things out step by step. I was really blown away by how professional and friendly he was the whole time. Big thanks to Link for going the extra mile to help me out.
Quick and knowledgeable customer service
I just got in touch with customer service for some help, and I gotta say, I was really impressed with how fast and smart the representative was. She knew her stuff and fixed my problem in no time. Not only did she make my day, but she also saved me some cash. It's this kind of top-notch service that keeps me coming back as a happy customer.
Affordable and flexible phone service
Twigby has some super cheap phone plans where you get to pick what you want and only pay for that. They have this cool automatic payment thing that makes life easy, and their customer service rocks. Only downside is that the chat option can be hard to find in the FAQs. I just wish there was a clearer way to reach out to them directly.
New service setup
I just got this new service, but man, I hit a snag when it wouldn't activate. So, I hopped on online chat with customer service and got help from a person named Aubrey. They walked me through everything and kept me updated until we finally got that service up and running. Gotta say, I was pretty happy with the support I got.
New phone plan
I recently got a new phone plan and it was so easy. The person I spoke with was really friendly and answered all my questions. I can't stand chatting with robots, so it was awesome to chat with a real person.
