Undercover Tourist Reviews
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Reviews (21)
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Bought 2 tickets
Man, this company is ridiculous! I ordered 2 tickets that were supposed to come right away, but it's been 4 days and I still haven't gotten them. They already took my money and now they won't even give me a refund because it's supposedly a final sale. But seriously, how can it be final if I never even received the tickets? I'm so fed up, I definitely won't be using them again!
Ticket voucher complications
My experience buying ticket vouchers through this service was not great. When I got to the theme parks, I ran into a lot of problems trying to use the vouchers. One time, I had to wait around for an hour at a park for someone to help me with my voucher because the staff couldn't figure it out right away. And then at another park, I had to stand in line for a manager to print actual tickets because the voucher wouldn't work at the entrance. It was really stressful and took away from the fun day I was supposed to have. Even though the prices were probably cheaper with this service, dealing with all the issues with the vouchers made it not worth it in the end.
Booking experience
My experience trying to make a reservation was really frustrating. When I was trying to pay, I had a lot of problems that made it really hard to finish the checkout process. But after trying a bunch of times, I finally managed to make my booking.
4 day tickets to WDW
I recently bought 4-day tickets to WDW for myself and 3 other adults from this company, and let me tell you, it was a big letdown. The total was $2,635.80 (US), which I thought was a good price at the time. But later I found out I could have gotten the same tickets for the same days on the WDW official website for only $2,198.16 (US). When I contacted Undercover Tourist about this, they basically said tough luck and wouldn't give me a refund or anything. I won't be recommending them to anyone in the future, that's for sure.
Comedy Show Tickets
Hey there, just wanted to share my recent experience buying tickets for a comedy show. I've been a loyal customer for a while now, but this time around it was a letdown. I bought the tickets with plenty of time before the show, but they only showed up less than a day before the event. It was frustrating not knowing when they would arrive. When I reached out to customer service, I didn't get much help at all, no refunds or quick ticket access. Overall, I'm pretty disappointed with the service. I don't plan on using this company again in the future.
Review with most votes
Great ticket buying experience
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