Phemex - Overall Rating based on 29 reviews

24% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-25
My first Bitcoin purchase
OMG, I finally bought Bitcoin and it was so exciting! I was a little nervous at first, but the wh...Read on
E. Heaney

Most relevant negative review

  2024-05-12
Crypto trading experience
As someone who's been around the block in crypto trading, I've dealt with all kinds of ...Read on
Armstrong

Review with most votes

  2023-12-15
Withdrawal delays
My withdrawal has been taking forever. It's been over 3 days already, which is just not cool...Read on
Norma

Reviews (29)

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    Sign-up bonuses deception

    As a customer using this platform, I have to admit that I was initially attracted by the great sign-up bonuses they were offering. But, as I dug deeper, I realized that a lot of these bonuses had some pretty tough requirements that basically made them not worth it. For instance, having to trade a bunch before actually getting the bonus felt like they just wanted to keep me around without giving me much in return. And on top of that, the extra fees for taking out my money or making transactions just made the whole thing even worse. It felt like they were trying to trick people into joining rather than actually giving them something good.


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    Crypto trading platform features informative Academy and User Guides

    As a newbie in the world of crypto trading, I gotta say Phemex's platform was super helpful for me to learn the ropes. Their Academy and User Guides gave me some really valuable info and insights that helped me wrap my head around trading before I even put any money in. I also liked how they kept things fresh with regular updates and events on the platform, made my trading experience more fun and interesting.


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    International money transfer

    It's really not a good idea to try transferring money using this service. The banks will go to great lengths to stop you, and even if you somehow get around their roadblocks, the tax authorities will come after you. Stay away from this site that works with the tax authorities!


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    Liquidation mishap

    I just wanted to share a bad thing that happened to me with this trading platform. They liquidated one of my positions out of nowhere, didn't even give me a heads up about the margins, and I ended up losing $1000. And on top of that, they did it at a price that wasn't even showing up correctly on the app! I was so mad and felt like I got ripped off. I just want to warn others to be careful with this platform, because I feel like they mishandled my money and took it without being straight up with me.


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    High sum crypto transaction

    If you're working with a lot of cryptocurrency, I wouldn't recommend using this platform. They tend to get suspicious and think you're up to no good when hefty amounts are involved - like accusing you of shady stuff like terrorism and money laundering. Plus, the whole verification process is a pain - they keep asking for documents from years ago! And don't even get me started on the customer service, those folks ain't much help.

    Sure, the website might have some neat features, but sometimes your money can get stuck in the blockchain, and if you take a break from the site, God knows where your funds end up.


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    Crypto trading experience

    My experience with the platform has been super frustrating because I kept running into glitches. It's so aggravating to lose money because of system errors, and then to be told it was my fault somehow, like what? The fact that they don't take responsibility is really worrying, and it makes me wonder if they're even trustworthy as a trading platform. I have a hunch they might be making money off of these mistakes and screwing over their customers.


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    Quick withdrawal request

    I asked for my money, but I never received an email confirming it. I kept checking my inbox, but nada! It's like they're purposely holding onto my cash. Not cool at all. I'd suggest avoiding this place if you want your money quickly!


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    My purchase was the best futures interface for trading crypto.

    The futures interface is really neat! It's honestly the best I've seen, and when I check out the rates, they're super competitive with other crypto exchanges. I really appreciate how user-friendly it is, and the design is just awesome. On top of that, their copy trading product looks really interesting and promising. I'm so excited to give it a try!


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    Cryptocurrency trading platform

    I'm really frustrated that I can't get in touch with technical support directly on the website to help with the slow transfers I've been dealing with. It's been almost a week now and the fact that the issue hasn't been resolved promptly has me worried. A Plus, another company, has always been quick to help with any problems I've had. I was hoping for better responsiveness and support from a platform like this.