Chubb - Overall Rating based on 23 reviews

30% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-20
Quick and efficient service
I just bought a new insurance policy and wasn't quite sure about all the details, but the ag...Read on
S. Hermann

Most relevant negative review

  2024-03-02
Insurance purchase
Chubb insurance totally ripped me off. Their customer service was no help and they were lying to ...Read on
Elta Legros

Review with most votes

  2023-10-28
T-Mobile phone insurance cance
I've had a terrible experience with the company that sold me T-Mobile phone insurance. I...Read on
antonia

Reviews (23)

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 (2)

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    Would buy here again
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    Insurance policy cancellation and customer service issue

    I recently tried to cancel my insurance policy with this company because my phone is outdated, and let me tell you, it was a total nightmare. I was on the phone for hours trying to get through to their customer service team, but it just seemed like a lost cause. It's really surprising to me that a well-known company like Odido (formerly T-mobile) is still working with them.


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    T-Mobile phone insurance cancellation

    I've had a terrible experience with the company that sold me T-Mobile phone insurance. I've tried to cancel it twice, both in writing and over the phone, but it's still active. It's been really frustrating and inconvenient because I don't want the insurance anymore. I'm thinking about taking legal action against the company for being so shady.


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    Mobile phone repair service

    I had a really bad time with the company's phone repair service. I sent my phone in to get fixed, but it came back in worse shape than before. The screen was totally smashed, and the phone wouldn't even work. I tried to get help from customer service, but they weren't any help at all. It was a huge hassle trying to fix the problem, and I ended up with a phone that didn't work at all. Overall, my experience with the company was really bad, and I wouldn't suggest their services to anyone.