Arhaus

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Arhaus

25% Would buy here again

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Spotlight: What are our customers saying?

V
Violet Wagner
I was planning to redecorate my outdoor area. and i got this site at same day, thanks to the amazing collections from here , i was able to find the furniture i was looking for. The range here is am...Read on
M
Manal
Although their product is beautiful it does come with several defects, so far I have not had any positive experiences with the merchandise I have purchased. Concierge is nonresponsive in attempt yo...Read on
M
Mike Ball
Be W A R E: ARHAUS Quality is at Best just better than Bob's Furniture ! Try Basset or Stickley, they are reliable and have honest managers / sales. The Consierge help is HORRIBLE, reminder del...Read on
P
parastuksh
Placed an order back on Dec 9th, 2020 for the AMELIE GOLD DRESSER MIRROR, with an estimated delivery of Feb18, 2021. I was charged for the full price of the item at the time of purchase. Fast for...Read on

All reviews (4)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Amazing collections

    I was planning to redecorate my outdoor area. and i got this site at same day, thanks to the amazing collections from here , i was able to find the furniture i was looking for. The range here is amazing and its suitable for budget-friendly people too. Apart from good sections, they also have amazing quality too, I love the coffee table i bought from here. its strong and sturdy , as well as it looks good on my outdoor area.
    there are more stuffs which is suitable and i think i will buy it from here in future
    The services was decent too , along with the delivery and other services. I am pretty excited about my next purchase.


  • Ordering

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    Pricing

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    Would buy here again
    Overall

    Purchased Multiple Products

    Although their product is beautiful it does come with several defects, so far I have not had any positive experiences with the merchandise I have purchased. Concierge is nonresponsive in attempt you would get tired and not reach out. Customer care also offers no help or tries to attempt to solve the issue. It is obvious that their customer satisfaction is not something they strive for. I would not recommend you shop here.


  • Ordering

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    Pricing

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    Would buy here again
    Overall

    Sectional Sofa, Bed, Table, CHairs

    Be W A R E: ARHAUS Quality is at Best just better than Bob's Furniture ! Try Basset or Stickley, they are reliable and have honest managers / sales. The Consierge help is HORRIBLE, reminder delivery can be 10 -14 months, but they will quote delivery 3 months,


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    AMELIE GOLD DRESSER MIRROR

    Placed an order back on Dec 9th, 2020 for the AMELIE GOLD DRESSER MIRROR, with an estimated delivery of Feb18, 2021. I was charged for the full price of the item at the time of purchase.
    Fast forward to March 2021, there is no news on this. So I call the customer service who pass me on to the store associate to let me know that the item is on BACK-ORDER and will be ready in early April with delivery data of mid April at worst!
    Fast forward to April15, 2021, now news on the order again. I just contacted the store and now they say that it's delayed to late May.
    There is no follow up from the store associates nor the online customer service with us regarding these delays, and all the while, they have charged us for an item which we still are waiting on.
    Horrible customer service experience, everyone I have talked to is making an excuse and says that it's not within their control! Who's the person in charge?!!!


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