All reviews of Pfeffer
Review about: Flights Mojo
Last minute International flight booking
I had to book an international flight at the last minute, and luckily, I got some help from a guy named Rick. He totally understood what I needed and quickly found me a good flight. The whole booking process was easy and fast, plus I ended up getting a way better deal than I found online from other airlines and travel sites. Rick's customer service was top-notch and he really paid attention to all the little details. Overall, my experience was way better than I expected.
Review about: Arhaus
Wrong Chair Color Purchase
I messed up and ordered the wrong chair color from this company, and let me tell you, the customer service was terrible. All the chair names are similar and abbreviated, so it's super confusing. When I caught the mistake before the chairs even came, they tried to charge me way too much to fix it. No help from customer service and no managers available, it was really disappointing. Do yourself a favor and buy from somewhere else.
Review about: Wolford
Sheer to waist tights
The sheer to waist tights I bought recently have been amazing. They're super comfy to wear all day and really elevate any outfit. The customer service here is top-notch too, they guided me through the various styles and helped me find the perfect pair. I'm definitely sticking with this company and will be back for more of their great products soon.
Review about: Adam and Eve
Vibrating wand massager
I just bought a vibrating wand massager from this company and let me tell you, I was so bummed to find out they back a dicey influencer. It's just not cool that they are okay with someone promoting explicit stuff and dangerous behavior. I don't want my hard-earned cash supporting a company linked to all that negativity. I really hope others think twice before giving them business and look for other options with more positive values.
Review about: Cuts
Clothing item for my son
I just bought a piece of clothing for my son, but it didn't fit him well. I wasn't too happy about their return policy, but I just went with it. Then, I gave them a one-star rating on a survey. To my surprise, I got an email from the customer service manager, Heidi. She was super helpful and really understood my situation. She gave me the personalized help I needed to fix the problem. Heidi's professionalism and dedication made me a satisfied customer who will definitely keep coming back to this store.
Review about: Pureology
Shampoo disaster
This shampoo totally messed up my hair. I used the strength formula and it made my hair all sticky and gross. It not only made my hair thin and fall out, but it also gave it this weird brassy color. I couldn't believe how fast my hair went downhill after using this stuff. I definitely wouldn't suggest giving it a try.
Review about: VitalSource
E-book purchase
I had a really frustrating experience buying an e-book. The company kept using watermarks, which made it super hard for me to actually use the book after I paid for it. I had a bunch of problems trying to download it, and it felt like they were more getting in the way of my purchase instead of helping me out.
Review about: Andalou Naturals
Vegan products disappointment
I was super pumped to discover this company that sold vegan products, but man, my experience with them totally let me down. So, I'm checking out, right, and they throw in some free gifts. Only thing is they didn't bother to mention that not all the stuff in the gift box was vegan. Next thing I know, I'm unknowingly using a non-vegan cleanser, which really rubbed me the wrong way. So I hit up customer service, and all I get is some generic response that doesn't even try to address the problem or show that they care about my concerns. And on top of that, they didn't even realize what they were promoting, so I couldn't even take advantage of a deal because of their mistake. Honestly, dealing with this company has made me feel like they don't give a darn about being ethical or caring about their vegan customers. Time to take my business elsewhere.
Review about: Oeyes
Order sizing change
I just had to switch up the size on an order I made, and I gotta say, I was really happy with the customer service. Even though I was a little hesitant at first because of some bad reviews, the team quickly updated the size for me and kept me posted the whole time. I could even track my order and got it pretty quickly. All in all, I was really impressed with how well the company communicated and got things done.
Review about: Pitboss
Pitboss Grill
I had a really bad experience with Pitboss grills. My grill caught on fire while I was smoking brisket because of a messed-up hopper and auger system. And their customer service? Terrible. Even though I had a warranty, Pitboss wouldn't honor it and just gave me the runaround. They wanted me to take apart the grill, mess with the 120v electrical stuff, and sent me random parts that didn't fix anything. It was obvious they were just trying to stall until the warranty ran out, leaving me with a busted grill. And the fire risk? That's a big deal that can't be ignored.
Review about: Fanatics
Resolved shipping issue
I had this shipping problem with my order, y'know? The stuff got sent to my old address and I was freaking out. But, I hit up customer service and they totally fixed it real quick. They sent the missing items to the right address and I gotta say, I was pretty impressed with how fast and smooth they handled it.
Review about: Dr. Colbert
MCT oil powder in Pumpkin Spice
The website is pretty simple to order from, but it would be even better if they could let us know how long delivery might take. My top pick for flavor is the Pumpkin Spice MCT oil powder, but it would be nice to have more choices available all year long. I really appreciate all the products and books that Dr. Colbert has to offer.
Review about: DSTLD
Leather jacket purchase
I just bought a leather jacket from this company, thinking I'd get a good deal on a nice one. But honestly, it didn't live up to the hype. The leather seemed cheaper than I expected, more like a $200 jacket than a $600 one. Plus, the delivery took forever - like a whole month - even though I shelled out extra for express shipping. So disappointing.
Review about: Hamilton Beach
Kitchen appliance
I just got a new kitchen appliance and man, did I have a rough time with their customer support. Hamilton Beach is a big name, but getting help was like pulling teeth. The product itself seems pretty good, but the nonexistent customer service was a big letdown. When I'm spending my hard-earned money, I expect to be able to easily talk to someone if there's a problem. Hamilton Beach really dropped the ball on that.
Review about: Luxe Cosmetics
lash lift kit, easy to use, amazing results, long-lasting
I got a lash lift kit from this store not too long ago, and I gotta say, the results were seriously impressive. It was super easy to use, and the effects lasted for weeks. It was a fast and simple process that I could do on my own, and most importantly, it didn't damage my lashes at all. I'd definitely suggest this product to anyone wanting to boost their lashes with gorgeous, long-lasting results.
Review about: Magic Linen
Amazing linen
This linen is incredible, I swear! The quality is top-notch and the styles are just so cool. I'm obsessed with the frilled pillow cases and doona covers, they are absolutely beautiful. I've been buying my linen here for ages and it seriously lasts forever because it's that good. And the customer service is just amazing as well! I'm definitely going to be a forever shopper here.