Athena Club Reviews

: 22
91% Would buy here again

Most relevant positive review

  2024-03-19
Customer service experience
I had a little problem with my order, but let me tell you, the customer service team at this comp...Read on
G. Funk

Most relevant negative review

  2023-07-02
Athena Razor Club and Shave Fo
It should be as easy to cancel as it is to subscribe, but it isn't. When they billed me after I t...Read on
Branda Blomberg

Review with most votes

  2020-05-22
The Razor Kit
I waited 2 1/2 weeks for my Razor Kit to come in the mail, seemed like forever! I ordered the Cor...Read on
Cassie Weber

Reviews (22)

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    Would buy here again
    Overall

    razor kit, daily multi-vitamin, organic tampons

    The one thing I would give 5 stars are the products themselves. I love the razor, their organic tampons are actually absorbent unlike every other brand I’ve tried, and I love the daily multivitamins.

    Everything else is kind of terrible and has me considering canceling on a pretty regular basis. The #1 thing I don’t like about them is they remove all evidence of poor reviews on their website, as well as on their social media pages.

    They had a payment issue a few months back that billed hundreds or more of their customers multiple times. They tied up over $750 in my bank account. After they resolved it, they deleted all of the frantic comments from people. I assume they don’t have a Twitter account because they can’t control the visibility of people’s complaints.

    Their subscription service sucks, too. I’ve had to reach out to them multiple times because the system keeps pushing my shipment date back by a day, every day, indefinitely, without shipping my items out. Their customer service is also terrible since 1) this issue doesn’t ever seem to get permanently resolved, and 2) you have to hound them to death to get anything done to temporarily resolve the issue and get your shipment sent out. I’ve contacted their customer service team more than any other company I’ve ever worked with, including ones like Comcast where I’ve had an account for 16 years and spend quite a bit more money.

    So, decide for yourself if the products are worth the frustration you’re bound to experience.


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    Would buy here again
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    Razor kit

    I enjoyed the close shave I got. However, these razors are straight up dangerous. I shave everyday/ every other day MAX. I have for 10 years now. I've gone through nearly every razor/brand out there. I cut myself so horribly with this razor not once, twice, but 3x where I have pretty ugly scars left behind. I ended up feeling more comfortable with the Billie and it lasts longer. Completely honest + unpaid review.


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    Would buy here again
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    Razor

    My razor broke hardly a month after receiving it. The razor does not get a very close shave for a women’s razor. Customer service is horrible in the fact that you cant call them, you have to email them. Who knows when you will get a reply. Also, you cant cancel your subscription via the website, you have to email them. Overall, highly dissatisfied for a membership service.


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