Ciciful Reviews
Reviews (10)
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Fashion purchases for productions
As someone who's always in the limelight, it's super important for me to have lots of different fashion choices for my shows. I recently bought some stuff from this company and I'm totally obsessed with what I got. The clothes are really high quality and the styles are super cool and on-trend. But I messed up on the sizes for a couple items, so I reached out to their customer service team for help. I'm excited to see how they handle it and if they can fix it quickly. All in all, I'm excited to keep shopping with this company in the future.
Return process satisfaction
I'm someone who shops at this store a lot, and up until now, I've never had to return anything. I was a little worried at first, since the stuff they sell here comes from far away, but the process was actually really smooth and fast thanks to the customer service team. They gave me a simple and clear way to return the item, and they were super quick in responding to me. The way they handled everything made me really happy and satisfied. I gotta give props to the staff for being so professional and helpful with my return.
Fashion items
I just bought some clothes from this store and it was a pretty good experience overall. I got a few different things and most of them came quickly, except for one that was back-ordered. They could've done better with keeping me updated on that one, I had to ask a few times to get any info. But the customer service was awesome. They were super helpful and always got back to me quickly when I reached out.
Two orders
Wow, I think this company is pretty great! Even though they're located far away, they always respond to my emails and have helped me out whenever something went wrong with my order. They even sent me a replacement when my items couldn't be delivered on time. Both of my orders arrived in perfect condition and I'm really happy with them!
Lingerie purchase
I just wanted to say that for the most part, I've had a really great experience with their products. They always seem to be even better than they promote them to be, and definitely worth the money. But I gotta be honest, my last order was a letdown. I was really looking forward to getting this specific lingerie set, and then I ended up getting this cheap pink set instead. Not cool. It's annoying to shell out more cash for something that wasn't even what I wanted. Overall, the website is cool, but I'll definitely have to reach out to get this mix-up sorted out.
10 pieces, had to size up
Wow, I ordered a bunch of stuff from this store and man, they fit perfectly! I had to go up a size, but once I found the right one, they looked amazing on me. I was so happy they came early, just in time for my event. I'll definitely be coming back here for my holiday outfits for the next special occasion.
Super cool stuff
The stuff I ordered got here pretty fast, except for this one thing that's missing after 2 weeks! But the people working there were really nice and helped me exchange an item that didn't fit. I just wish they could give more accurate shipping estimates, but I still really like their stuff!
Unique Fashion Pieces
I was so pumped to check out the cool fashion stuff at this store. But, I gotta admit, I was a little thrown off when I had to go up to an XL in a few things, normally I'm more like a M-L. Even so, I was still totally vibing with the awesome pieces they had.
Apparel purchase
I just bought some clothes from this company, but I ran into some problems with getting it delivered. They sent it out without my full address, so it got sent back to the post office. I've been trying to get in touch with the courier service and customer service, but they're taking forever to get back to me. Now, I'm just waiting to hear from the complaints team so we can sort this all out.
GOLD METALLIC JACKET
I ordered the metallic gold trucker style jacket and what I received is ABSOLUTLEY NOTHING like the picture. It doesn't hardly fit my arm nor my body and is no way a 3XL. From a prior return case I'm dealing with from Ciciful, I took the photos of the item, of the merchandise near and on my body. I sent all of that information back to them the same day that I received the item and now they as always want to negotiate and offer me $17.00 for a $56.99 item. I PAID FULL PRICE AND I WANT A FULL PRICE REFUND. They told me they don't offer full refunds. Well I'm starting a class action lawsuit after the first episode and this shows their continual abuse of customers. I'VE HAD IT BEING CHEATED BY THESE SCAMMERS. I PURCHASED IN GOOD FAITH AND THEY NEED TO OPERATE IN GOOD FAITH.
