GeckoMan

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GeckoMan

12% Would buy here again

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Spotlight: What are our customers saying?

K
Kathleen Massey
Cannot get a response from customer service. The shoes hurt between my toes. I don't know how I can get my money refunded. Cheaply made.Read on
B
Barbara
I agree with other reviews, I think this company is a scam. Received the shoes, box was badly damaged. Shoes are too wide, heels slipping off. Feels like I'm wearing flip-flops. Initiated a return....Read on
R
R
I personally would not recommend this company, Geckoman, to anyone. They do no honor anything that is listed on their website. I purchased a pair of house shoes. They were not comfortable, so I ...Read on
C
Chris C
This company is a total scam. They sent me the shoes. I tried them on my carpeted bedroom. They did not fit. I immediately put them back in the box and returned them. They claim that the shoes are ...Read on
J
J
This company is a scam. They haven’t issued a refund, and the shoes have been returned for almost a month now. Clearly they’re from China, and scam artists. Can’t wait to call my bank in the morni...Read on

All reviews (17)

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    Cheaply Made

    Cannot get a response from customer service. The shoes hurt between my toes. I don't know how I can get my money refunded. Cheaply made.

    It took time and me ... them constantly but finally got my refund yesterday, 10/22/2021. I filed a complaint with the Illinois Attorney Generals office and filed a dispute with my credit card company. These people are not trustworthy. Their shoes are poor quality. They make you jump through hoops to get a refund. No phone number and their website will not let you post a negative review. I just kept sending email after email and I sent the pictures they required.


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    Gecko Man arch support canvas boat shoes

    I agree with other reviews, I think this company is a scam. Received the shoes, box was badly damaged. Shoes are too wide, heels slipping off. Feels like I'm wearing flip-flops. Initiated a return. No return label inside the box, no return label attached to the email from them, acknowledging my return request. Checked my credit card statement, they issued a full credit without me sending the shoes back. Weird.


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    GeckoMan

    I personally would not recommend this company, Geckoman, to anyone. They do no honor anything that is listed on their website. I purchased a pair of house shoes. They were not comfortable, so I immediately contacted their customer's service. They sent me a return label and stated the money would be refunded within 3-5 days after their warehouse receive them. It has been over 2 months and I keep getting a scripted email stating that the warehouse has not received the shoes. I sent them a copy of the mailing label, a copy of the UPS payment for mailing the shoes by UPS, and a copy of receipt from from UPS stating the exact date and time that the shoes were delivered to their warehouse. Yet, I keep getting the same scripted email stating that the shoes have not been received by their warehouse. I would caution against purchasing from this company.


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    Canvas Slip On Shoes

    This company is a total scam. They sent me the shoes. I tried them on my carpeted bedroom. They did not fit. I immediately put them back in the box and returned them. They claim that the shoes are "unsellable" and "damaged by customer" which is completely false. They have refused to refund my money or reimburse the cost of return shipping as promised. Totally untrustworthy.


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    Two pairs of shoes

    This company is a scam. They haven’t issued a refund, and the shoes have been returned for almost a month now. Clearly they’re from
    China, and scam artists. Can’t wait to call my bank in the morning to dispute the charges with them. Crooks. DO NOT BUY!

    I wish I had read these reviews first. The exact same thing just happened to me!


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    Shoes for my wife

    Terrible service and dishonest information. Took forever to get a return refund, and then they lied about the condition of the return product which was in perfect, and I mean perfect condition. Do not recommend this company at all to anyone. Wish there was some way to review them on their website. Want good shoes and service don't buy from them. I have all the documentation to back everything written in this review.


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    Geckoman Ladies Slippers

    Order a pair of slippers for a friend of ours for Christmas. The shoes arrive in a plastic bag and the shoebox had been busted. The shoes were wrapped in tissue that was torn down the middle. The shoes showed evidence that they might have been a returned item.
    I emailed them immediately to return and refund. They emailed me multiple times trying to get me to accept a replacement pair, but even though I clearly said no, they just kept trying Finally I got an RMA but had to pay almost $12 to send them back. I hope the refund comes quickly, but that remains to be seen.


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    Ortho Sandals

    Purchased in good faith. Only order products like this if confident of returns. This company boasts 180 day return....dont believe it . I had to pay $16 dollar postage, and then was given partial credit for the shoes that did not fit. STAY AWAY ! Not a good company or product. !!


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    Men's tie shoes

    Horrible shoes..I wear a size 12 and the 12 is about a size 10...they looked cheap although they were pricey...I ordered 2 pairs...They only give you $9.90 for return shipping...It cost me $25.05 to return them so I was out $15.15...Even though they were delivered by Amazon and returned to Amazon Pay pal would not reimburse me the out of pocket expense because the company is based in China...PLEASE BEWARE


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    Women's slip ons

    Shoes are not comfortable and they don't fit. I contacted the company right away about returning them and got a quick reply, that I could wear them for up to 180 days before deciding to return them. Why wear uncomfortable shoes? I tried them on and decided to return them. Now I get no replies to my emails.

    Just keep after them. File a complaint with your states Attorney Generals office and file a dispute with your credit card company. They want you to give up. Took me quite some time but got my refund. They need to be put out of business.


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