His Room Reviews

: 10
60% Would buy here again

Most relevant positive review

  2024-04-02
Comfy undies
They're comfortable underwear, but they don't exactly enhance your package in your pant...Read on
alexis

Most relevant negative review

  2023-12-26
Underwear purchase
I recently bought some underwear from this store and the prices were good, but the whole experien...Read on
A. Waters

Review with most votes

  2020-10-01
Nautica boxers
Terrible customer service. Offers returns but wont even reply to any of my emails. I want to exch...Read on
Daniel

Reviews (10)

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    Assistance with misdelivered order

    My recent experience with His Room was a little tough in the beginning because USPS delivered my order to the wrong place. It was super frustrating trying to get it back, but USPS couldn't do it. I was really mad while waiting for my order. I contacted His Room customer support for help. They were a little slow to respond, but they were really helpful. I showed them the proof from USPS, and they said they would check it out. It took a while, but I finally got an email saying my package was delivered. The stuff inside was legit and exactly what I wanted, though it had a weird smell that I'm sure will come out in the wash. Overall, I appreciate His Room for working hard to make sure I got my package even with all the issues I had.


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    Cool underwear

    Oh my goodness, I was really looking forward to getting some awesome new undies from this website, but man, the search function just wasn't working right! I was trying to find brief underwear, but the search results kept showing me boxer briefs instead. Like, seriously, not what I was looking for! Then I tried looking for brief swimwear, but had no luck again. The search results showed me all kinds of swimwear that were not in the brief style. It was really disappointing because I never got to see if there was something I would have liked on the last page. Ugh, so frustrating!


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    Mens underwear

    I have searched all over for suitable underwear and have never found any that's comfortable until now!! I had bought a couple of pairs of boxer shorts to try them at first and due to being in the UK I was slightly worried about delivery and quality but they are amazing not like any I have tried before so I have obviously bought more!! the service was amazing and fast delivery to the UK

    Highly recommend!!!!!!


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    My recent purchase - top-quality male underwear

    His Room has an amazing assortment of men's underwear that you won't find anywhere else. I love that they don't try to trick you with fake sales - when something's on sale, it's really discounted. Plus, their recommendations for matching items are always on point and super useful. His Room is my go-to for all things underwear!


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    Comfy undies

    They're comfortable underwear, but they don't exactly enhance your package in your pants or jeans. The fabric is just too stiff for that. Just wear them for the comfort.


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    Underwear purchase

    I recently bought some underwear from this store and the prices were good, but the whole experience was pretty disappointing. The delivery took way longer than I expected, the shipping costs were higher than I thought, and they don't even offer free returns. Plus, when I had to send something back, it took them more than 5 weeks to give me a refund on my credit card, which is just not ok these days. When I reached out to customer service for an explanation, they weren't very helpful and just told me it was being handled by a different department with no other info or help. The lack of transparency and slow process has left a bad taste in my mouth, so I won't be shopping there again.


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    munsingwear briefs

    received the order within 2 weeks. I ordered 4 packages and they smelled like mildew and even after washing the smell is still there. Also, the elastic at the waist turned yellow after washing. I hope this mildew smell goes away because it really stinks!!


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    Underwear purchase

    I recently bought some new underwear from this store and let me just say, they seriously bombard me with emails every week. It's like, chill out, I only bought one pack of undies, not a whole bunch for a lifetime! They're like that irritating kid at school who won't leave you alone, except they're flooding my inbox.


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    2 packs of underwear

    I ordered from HisRoom, and the products were not in stock. After two months, and the status still being "not in stock" on my order, I asked to change the address or get a refund due to my moving. By the time they responded several days later, they had the items in the warehouse by they had not shipped, yet they refused to change address or refund, and told me to reroute with the carrier. Their carrier would not reroute without the SHIPPER requesting a reroute. Now I don't have the items or my money. They scammed me.


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    Nautica boxers

    Terrible customer service. Offers returns but wont even reply to any of my emails. I want to exchange the items for a bigger size and cant even get a reply. Have sent 3 emails over 2 weeks ago and nothing. Terribly run business, would not recommend nor return.


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