Honey Play Box - Overall Rating based on 29 reviews
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Defective item replacement
I had an issue with a product I bought that wasn't working right, so I tried to get some help, but I didn't hear back from anyone. I was pretty frustrated with the lack of customer service, to be honest. But then, after I left a review, someone finally got in touch with me via chat and offered to send me a new item to replace the defective one. I said yes to that, but sadly, I never heard from them again. So, I was stuck with a broken item and no help. After my review, they finally reached out to me and replaced the item, which I was thankful for. The customer service was decent, but it took forever for them to respond. Thanks for sorting things out in the end.
Sexy toy purchase
I bought this really cool toy, but then I realized I entered the wrong address! So, I quickly sent them an email to cancel and correct it, but I haven't heard back from them at all. I tried calling the number they provided, but it was no help. I just hope they see this and actually respond. I'm super frustrated, they definitely deserve only one star, but I wish I could give them zero!
Quality products, great selection
When it comes to the products I ordered, I have to say the quality was amazing! The selection was great, and the way everything was packaged really impressed me. I did have a small problem, but the customer service team was super helpful in fixing it. I definitely recommend this company!
Efficient service
I bought something from this company recently and their service was really fast. Ordering was easy and I got my package quickly. But, I think they should put the tracking information in the "orders" part of their website instead of making customers look for it in their email. It would make things easier for everyone.
Customer Service Experience
I messed up on my order form and it made my shipment late. But man, the customer service rep I talked to was amazing! She was so helpful, understanding, and super professional. Her service was top-notch and I was really impressed with how she followed up and helped fix the issue. Finally got my package now as expected and I'm really thankful for the outstanding service I got.
Recent purchase verification
I just bought something and was kinda caught off-guard when they asked me to verify my purchase, even though I've bought stuff from them before. It was annoying and a little confusing since I never had to do that before. And to top it off, it took forever for my order to get shipped and delivered, which was not cool.
Powerful suction action device
This device is incredible! The suction power is unreal and really does make a difference. It's simple to use and gets the job done well. I'm beyond happy with this purchase, definitely worth it. I would definitely suggest it to anyone in need of a powerful suction device.
Vibrator purchase
Oh my gosh, the lady helping me at the store was seriously amazing! She knew everything about every toy they had and helped me choose the perfect one. Even though I ended up not going with her suggestion, I'm definitely going to order it next time! I can't wait to try it out!
Awesome customer service
I had an issue with my purchase, but they fixed it really quickly! The customer service people were so nice and helpful, they're amazing!
Masturbator, defective, torn material
I recently bought a masturbator from Honey Play Box as a customer, and I gotta say, I was seriously let down by the product. The entrance on the masturbator was messed up from the get-go, ripping on the first use. And guess what? It tore again on the second use, with a big chunk of the mouth-shaped part completely gone. The material just couldn't handle the action, making the product totally unusable. Do yourself a favor and skip this one if you're looking for something reliable.
Discount code issue
I recently tried using a discount code for something I wanted to buy, but it didn't work when I tried to check out. So I just left it in my cart and moved on. But then a few days later, I got an email with the same discount offered to me for my purchase. I gotta say, I'm really appreciative of the customer service team for fixing that so quickly. Can't wait for my new item to arrive so I can enjoy it!
Warrior product shipping inquiry
I sent an email asking about getting the Warrior product shipped to the UK, how much it costs, and when it would arrive. I really wanted to buy it, but I needed more info before I could make a decision. The reply came quickly and had all the info I needed, so I went ahead and placed my order. The whole process of ordering and getting it delivered went well, and the Warrior product is really great. The only thing that bummed me out was that the price went up from £89 to £109 between the time I asked about it and when I actually bought it (UK07610).
Oly 2
I had a great time using the Oly 2. It's small but packs a punch, plus the app features make long-distance fun even better. It's ideal for phone sex, and the quality was even better than I expected.
Disappointing product
I bought this thing recently that totally didn't do what it was supposed to. It didn't meet my expectations at all, and honestly, I wouldn't suggest it to anyone. The quality was pretty bad, and it didn't work like it was supposed to. I was so let down by it, so I'd definitely warn others not to waste their money on it.
Hayden model charger
I asked which charger to get for my Hayden model, ordered it, but it was still the wrong one! I can't seem to find the right charger anywhere!
Fun stuff
Hey, I recently got some really neat things from this store that sells fun toys and gadgets. They offer a wide variety of items to pick from and they even have a rewards program, which is pretty cool. The customer service used to be top-notch, but I had an issue with something I purchased recently and reached out about it two weeks ago. Unfortunately, I haven't received a response yet, which is disappointing. So, I'm leaning towards giving them 4 stars instead of a full 5.
Discreet packaging, quick delivery
I gotta say, I was really impressed with how my order was packaged - it was discreet and all. The box had a really cool sleek design, and the engraving on it was a nice little extra. And let me tell you, the delivery time was way faster than I thought it would be! I liked getting those email updates about where my order was at, kept me in the loop and feeling good about my purchase.
Disappointed multiple product purchase
I bought a bunch of stuff from this company not long ago, but I wasn't happy with any of it. I dropped about $300, but all they gave me for my troubles was a $15 gift card in an email. I was pretty let down by how little they seemed to care about keeping me happy, so I won't be buying anything else from them in the future.
Address correction request
I messed up my delivery address and had to reach out to customer support for help. They got back to me fast and fixed the mistake. The package came on time with no problems. My only suggestion is to make sure the right address is on the order and tracking details for next time.
Misleading product, disappointing size
I have to say, I was really disappointed with these products. The description online was completely off, I couldn't believe it. And don't even get me started on the size - way smaller than I thought. I was really looking forward to a great experience, but all I ended up with was letdown. Hopefully next time will be better!
Review with most votes
Multiple items
This is a good place. Items except for one were sent in a timely manner. I waited a few weeks to see if I’d receive the last item however I never did. I have tried contacting th... Read onBy: Julie Belcher