Hubble Reviews

: 21

The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.

62% Would buy here again

Most relevant positive review

  2024-02-13
Comfortable all-day contacts
I just bought these really great all-day contacts from this store, and let me tell you, they are ...Read on
Ron

Most relevant negative review

  2024-05-19
Contact lenses subscription
I'm really frustrated with how this company handled everything. They shut down their UK oper...Read on
manley

Review with most votes

  2024-01-18
Contacted customer service reg
Even though I had some trouble with lost orders at first, I gotta give it to the customer service...Read on
Akeem

Reviews (21)

  (11)

 (1)

  (5)

  (3)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mediocre Experience with Hubble

    I've been using Hubble for a little over a year now, and overall, I have to say that my experience has been pretty decent. The main thing that drew me to Hubble was their affordable prices and wide selection of contact lenses. They offer all of the major brands, so I was able to find the exact type of lenses that I needed.

    One thing that I really appreciate about Hubble is their convenient online ordering system. It's quick and easy to place an order, and they have a subscription service that automatically sends me new lenses on a regular schedule. This has been a lifesaver for me, as I always forget to order new lenses until the last minute.

    In terms of customer service, I've had a few interactions with their support team and they've been helpful and responsive. I did have an issue with a shipment that was delayed once, but they resolved it for me quickly.

    I will say that the shipping can take a bit longer than I would like, but that's to be expected with any online retailer.

    In conclusion, I've been satisfied with my experience with Hubble and I would recommend them to anyone looking for an affordable and reliable source for contact lenses.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contact lenses for dry eyes

    I've had dry eyes for over 18 years, so finding comfy contact lenses has been a real struggle. I've tried a bunch of brands, dropping serious cash on lenses that just didn't do the trick. But then I found these bad boys. They're hands down the most comfy lenses I've ever tried, plus they keep my eyes moisturized and feeling good all day long. Seriously, I can wear them from sunrise to sunset with zero issues. These lenses are top-notch compared to anything else I've used. If you've got dry eyes like me, do yourself a favor and check these out. Highly recommend.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contacted customer service regarding lost orders

    Even though I had some trouble with lost orders at first, I gotta give it to the customer service team for coming through big time. I shot them an email to talk about what happened, and they didn't waste any time fixing things up and even gave me a nice deal to make up for it. They hooked me up with two months worth of the missing items without charging me a dime. That kind of quick and helpful service really went above and beyond what I was expecting, and it made me feel like a valued customer. I really gotta shout out the customer service team for their hard work and attention to detail.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 years loyal customer

    I've been using this company for three years now, and I've always been happy with their products and the great customer service they offer. Up until now, I've never had any problems with their contacts - they've always been comfortable and lasted all day. But lately, I've started to notice a drop in quality. Some of the contacts have been irritating my eyes and even falling out. It's got me worried because this has never happened before. I'm starting to wonder if they've changed suppliers or manufacturing methods causing this decline in quality.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contact lenses subscription

    I'm really frustrated with how this company handled everything. They shut down their UK operations without telling any of us, which put a lot of people in a tough spot. I didn't get any notice about the closure, so I had to quickly figure out what to do. I need my contact lenses for driving and work, so having only a few days' supply left was not okay.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contacts purchase, late delivery

    Oh my gosh, I ordered my contacts and had to wait so long for them to come in. They kept saying it was UPS's fault for the delay, but now they're saying they'll send another pair and it still hasn't even left their place. Ugh, it looks like I'll be stuck using the same contacts for a while longer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contact lenses trial

    After trying out a bunch of contact lenses from different places and not really finding any that worked for me, I finally decided to check out this popular company that had a deal for a $1 trial for a month. Let me tell you, these lenses were amazing! They were super comfy and so easy to pop in, way better than what I had tried before. Plus, the deliveries were fast and everything ran smoothly when I needed to switch up my prescription. I'm seriously thrilled with how everything went and would totally suggest them to anyone in need of some good quality contact lenses.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Comfortable all-day contacts

    I just bought these really great all-day contacts from this store, and let me tell you, they are seriously the best I've ever tried. I've tested out all kinds of brands from different places, even from my eye doctor's office, but none of them compare to how comfy and convenient these contacts are. They stay feeling good all day long, so I don't have to keep fixing them, using eye drops, or taking them out for relief. The quality of these contacts is unbeatable, and I am so happy with my purchase.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Outstanding service

    I just have to say, this service is amazing. The prices can't be beat, and the quality is the best. I had a small issue with my payment last month, but instead of giving me a hard time, they sent me a free box until everything was sorted out. That's what I call top-notch customer service! I've tried other services like this before, but this one really is better than the rest. I definitely suggest it to anyone who needs a reliable and affordable option.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Reshipping of missed package

    When my package got sent back to the sender because I wasn't there to get it, I was pretty annoyed at first. But I got in touch with customer support, and they were super helpful in fixing the problem. They sent out a new package to me at no extra cost, which was a nice bonus. I really like how they focus on putting the customer first and their quick help. All in all, I'm happy with how things turned out and thankful for their fast service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscription cancellation headaches

    I canceled my subscription and still got charged! Ugh, it's so frustrating and feels like they're trying to scam me. Why can't they just make it simple to cancel without all the extra steps?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online subscription cancellation

    Wow, can you believe it! I had no clue that this company had stopped offering services in the UK until I randomly found a review online. They didn't even bother to send an email or a message to inform me that my subscription was useless. It's so unprofessional! If they no longer want my business, they should have the decency to inform me so I can cancel my subscription and spend my money elsewhere. This lack of communication is just not right and has really left a bad impression on me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Free colored contact lenses

    Who wouldn't love getting free colored lenses in their trial pack of lenses? I think it's awesome that you can order the 30 pack for just $1, especially if you can use different email addresses and names to keep ordering more. It's kind of like a fun challenge to see how many you can get without getting in trouble. But seriously, wouldn't it be cool to receive a pair of colored lenses with your first order? Just think about how much more exciting that would make everything!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contact lenses purchase

    Can you believe this? I ordered contact lenses only to discover they've stopped operating in the UK. They sent me an email saying they wouldn't be restocking my lenses, but failed to mention they were basically closing up shop. And to top it off, they still had the nerve to take my money even though they knew what was up! I attempted to contact customer service, but no luck - phone numbers and chat features weren't working. I only learned about their sketchy business dealings when I came across this review site. I want my money back!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Streaming device purchase

    The streaming device seemed like a good idea, but it didn't live up to its potential when I actually tried using it. I quickly realized it didn't have some important apps like Stan and Prime that I really like to use. And on top of that, the device itself wasn't very reliable - I kept running into network problems and the video would stop to buffer a lot. The Kayo app that came with it was especially frustrating because it kept crashing and freezing up. I've never had those kind of issues with my Apple TV or Fetch box.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscribed to a "special deal" on some online thing

    So, I thought I was getting a great deal on my favorite show, but it turned out I accidentally signed up for some random subscription service. I tried to sort it out, but they just kept transferring me to different places. After a while, I gave up and tried to cancel on their website. I did cancel, but they still charged me! I tried everything I could think of to stop the charges and unsubscribe, but every time I checked, I was still enrolled. I wasted so much time dealing with a stupid automated system. Finally, after a lot of back and forth, I got through to a real person who finally canceled it for me. I'll never make that mistake again. The whole process was shady and it's so hard to get them to stop taking your money. And don't even think about getting a refund!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unauthorized charges for streaming services

    I've been dealing with some bogus charges on my account for streaming services I never signed up for. I've tried reaching out multiple times to get this sorted and get my money back, but all I've gotten is the runaround and delays. Customer service even told me I don't even have an account with these services, but the charges keep coming. This lack of responsibility and dragging their feet on fixing it is driving me crazy. I'm still waiting on my refund and really hope they can sort this out soon.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Monthly subscription cancellation request

    Customer service was terrible. I wanted to cancel my monthly subscription but all I got were generic responses that didn't really help. And every time I asked about problems with my direct debit, I just got an unhelpful chatbot. Plus, after wearing their contacts for a couple of years, my eyes felt really strained and tired. Turns out, the cheap lenses they sold me weren't letting enough oxygen in. Not a good experience at all, would not recommend.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick shipping, reasonably priced hydro lenses

    I just wanted to say how impressed I was with the fast shipping and fair pricing for my hydro lenses. The ordering process was so easy, and the customer service folks were super helpful. These hydro lenses are truly incredible and have really improved my vision. I couldn't be happier with my purchase and would definitely recommend them to anyone looking for quality lenses.


Others also viewed