JoyBuy Reviews

Christmas gift for my daughter

I ordered my daughter's Christmas gift over a month ago and I haven't heard anything since. The status of my order keeps going back and forth between "processing" and "cancelled" without any reasons why. I haven't gotten any messages from them and I still haven't gotten my money back. Are they not taking their jobs seriously or do they just like making customers frustrated? Maybe the CEO has better things to do than worry about keeping customers happy.

Lily pipes from JoyBuy

I just bought 2 lily pipes from this online store called JoyBuy in China. But man, I waited 2 weeks and got sent totally different pipes that weren't even the right ones. When I tried to get a refund, their customer service gave me a hard time and I ended up not getting my money back. It's frustrating how these companies care more about making money than making their customers happy.

Ice maker purchase

I bought an ice maker from JoyBuy and it was awesome at first. But then before the warranty was even up, it stopped working. I reached out to JoyBuy, Walmart, and the manufacturer, but they all just gave me the runaround. It's really disappointing to shell out money for something and then not get any support when it craps out. Save yourself the hassle and steer clear of this piece of junk!

Aquatic plant seeds

The description for the aquatic plant seeds I ordered was kind of wrong. The pictures showed the plants with a glass bowl inside an aquarium, but the description said it was an aquatic plant with a 7cm glass bowl. I thought I was getting plants and the glass bowl, but I only got the bowl with no seeds. It was disappointing to see the difference between what was described and what I actually got.

Junk electronic device

I got this electronic thingamajig from an online store and man, what a disaster! It seriously looks like they just threw a bunch of random parts together and called it a product. And when I tried to send it back, they totally ripped me off by selling my email. Now my inbox is flooded with junk every day. It's so frustrating and I wish I never bought from them. Walmart really needs to stop partnering with sketchy vendors like that!

mini roses,

Joybuy is the worst, bought mini roses, 4 packages, they only sent 1 and it was damaged and missing a lot of the pieces, what was in package was garbage, poor cheap quality, and they are harassing and wont refund, DONT BUY FROM JOYBUY THEY ARE SCAMMERS

Ingrown Toe Nail liquid 3 package

The product is great. Worked immediately on my husband's ingrown toenail. However, the shipping process and delivery date was very poor shipping through the USPS is very unreliable. My package was shipped from CA ended up in Las Vegas and then sent back to San Francisco to be shipped to Ohio. If it would have been shipped any other way than USPS, I would give a higher star quality. I hope that they reevaluate shipping through the USPS.

Mens winter hats with earneck flap

Purchased items via online Wal-Mart black friday special. Was excited to say the least that I found these for the price I did and they were in stock (no out of stock listed), Come to find out, seems when they say it seems too good to be true, it probably is....yep. Wal-Mart on my end has been contacted twice. So far, shipment tracking still lists 22 1/2 days later "shipped" but Franklin, IL says "awaiiting shipment". I think I'm going to wind up eating this. During this economy, no one wants to hear/know this. SCAM so far.

LEUCHTEND 36pcs Children Kids Girls Cute Cartoon Diamond Ring Set Alloy With Love Gift Box Qty 1

THIS IS A SCAM

Never received my item called Walmart told me to give until the 23rd the company will never give you a straight email address then to come to find out they will delay and cancel your stuff on you without you even knowing will never buy from Walmart with this company's name on it Joe by do not stand behind their service

toy monkey that repeats

toy monkey that repeats what child does. Did not work, have been trying to get refund for 2 weeks now. they said they where going to ,but have received nothing

Door knocker

I ordered this thing 2 weeks ago still have not received it yet they won't refund my money .the tracking numbers don't work .I got a feeling I was robbed.

Hamik

I ordered a hamik with a stand and pillow but they mismarked the price to 50 dollars instead of 100 and now they wont send the stand or pillow

cami bras

I purchased several of these cami bras from this company via Walmart. I looked at them quick and put them away. Yesterday I took that out to organize and I realized they were all smalls. I ordered XL as I like them to fit loose. I contacted the company because they clearly sent me smalls when my order says XL. They will do nothing for me.
I wish I would have read the reviews first as it seems everyone complains about being sent the wrong items. My advice is buy from someone else.

Winter dog coat

Ended up ordering three coats trying to get the right size. Still ended up with only one fitting but still does not have the room it should have. Their sizing charge is not accurate and there is not way a large dog could wear this coat. I have small dogs and a medium was still almost to small.

Motorcycle shelter

They didn't send all the parts and won't fix the problem.

Flow back cones

I ordered Feb 4, 2021. I got an email it was sent out the 5th, with the tracking number, to arrive the 18th. The 18th came..no product. I checked my email again. It said it got delayed because of the freak snow storm we had in Texas. It was shipped out the 19th.
WTH! What a frigging lie! The storm didn’t hit until the 11th. 6 days after they lied and said it was shipped.

Keurig K-Cup Filter

Absolutely the worst company I have ever dealt with. They issued a shipping notice within hours of my order being placed. Thirteen days later, the product has still not shipped. They finally put a "delayed" notice on my order (wasn't done until I contacted them via e:mail which is the only way available) and I'm sure they're going to blame the weather. However, as stated, the shipping notice was issued days ago and product supposedly sat for 13 days; weather was not the issue. My belief is they generated a shipping notice but never packaged the product. I would like to cancel the order, but there's no way to do so . . . even if it's their fault. Additionally, I have never received a reply (they advise a reply will be generated within 48 hours) to my initial e:mail requesting an explanation. I found out the product was delayed when I looked at my order. I am contacting my credit card company and advising I haven't received the product. It is definitely NOT a JOY to Buy from Joybuy!

Plush towels

See threw rags basically junk And they only let you go as low as two stars why not one This place is a joke joybuy is a fraud false advertising scam steer clear of joybuy

2 500 piece puzzles

These puzzles are horrible - the first one had many broken pieces that I tried to glue together - I returned this one to Walmart - the second one one missing piece and a duplicate of another piece - the quality is terrible - very flimsy - I will never buy from this company again