JoyBuy - Overall Rating based on 63 reviews
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Wireless Power Bank Qi Wireless Charger
Bought 2 chargers but received 2 crappy jewelry cleaner, that's intentional not a mistake. Stay away with this company, they only sell cheap Chinese scraps.
2 bedside tables
I received a sunglasses clip!! Not at ALL what I ordered... and had to wait 1 MONTH for it to arrive! Very disappointed!
Your leg warmers on walmart site uses body size chart. Need different chart for knee size to purchase correct size
Pajama bottom
Was way too small. I ordered a large (I weight 135) and they were like a size small. Returned them and have not received a refund. Beware of these companies.
diesel heater
purchased from walmart.com--Item arrived early than expected--opened box and immediately noticed missing parts 4 to be exact-- hooked up--filled tank with fuel-- machine to check operation--control pad shows E-01--no codes in operator manual to explain--will not turn on---will not run--called mfg VEVO number--no answer--called JOYBUY----dead line---what a rip-off--- I have from Walmart a return label but can't ship fuel tank back but they can have everything else back excluding parts that were not in the box, They sent me a hacked kit to begin with I advise to do no business with VEVO and JOYBUY never trust these people-
You Have been reported to Federal Trade commission for bank theft
Best Digital Thermometer Baby And Adult Termometro Accurate And Fast Readings Sold by Joybuy Express
This seller is a third party seller on Walmart.com. I ordered my goods through Walmart (Second package). The first package which was pack n plays for a company and half way through the delivery process the order was cancelled as the supplier (Joy Buy) was unable to fulfill the order. Without notice, attempt to reconcile. Just cancelled. This was not a personal order, but corporate in which we supply the community with needed resources. Second order was the thermometers. Delivery made by USPS after it had been delayed. Received the package and to my surprised there were oven mitts inside.... was not certain who it came from as the package did not indicate Joybus or Walmart; after multiple tracking numbers investigated it was reveled that this was my order however not even close to what I ordered. Contacted seller. "we feel sorry for the inconvenience, we have contacted the appropriate department to resolve the matter, we will contact you within 48 hrs" 48 hrs later.... radio silence. Returned the item via Walmart portal and they issued a refund with the note that I could keep the items, donate or discard. What a counter productive relationship in which you constantly have to refund or resolve issues because the partnership with a third party continues to dissolve your global brand! If at all possible I will never invest in this brand again.
many
ordering easy. service seems responsive, pricing competive. delivery slow tracking delivery questionable will be more careful when ordering needed items
Many items
Everything I've bought through this merchant has either arrived damaged or didn't arrive at all. Horrible customer service. Making a point of never buying from them again
SAND AND WATEr TABLE
Order took a long time to arrive...it was not as described, box was smashed and many pieces were missing. I also had no idea I was not dealing with Walmart as I ordered it on walmart.com
I am losing faith in Walmart and am beginning to believe all the negative things I hear about them. Now I have to print a label and go to FedX to return....my state is on strict stay at home orders!!!! This really sucks....shame on Walmart for having them on their site!!!!Website says they have 4.2 out of four stars....SURE DOESN'T SEEM TO BE IN LINE WITH REVIEWS I HAVE READ! They must be able to manipulate reviews and ratings
2020 Portable Foldable Pool
I have been searching for an inflatable pool for several weeks. I can only assume that covid 19 has had a huge impact on many products one of which is inflatable pools. Not only is it almost impossible to find one, the prices have become astronomical. I was very happy to find an inflatable pool at joybuy.com through the walmart website.
If I had anything negative to say it's the time it took to receive my order, however, I knew when I ordered it how long it was going to take to arrive. In fact it arrived two days earlier than expected.
The pool itself appears to be well made and I think will be easy to inflate and deflate because it has a dual valve which allows for easy deflation but also has a secondary valve to keep the air in when inflating the pool.
I had an issue with the size of the pool I received. I reached out to the seller and even on the weekend received several responses followed by a very satisfactory resolution to my complaint.
If I were to be in need of other products available through joybuy.com, I would have no problem ordering from them again as long as the pricing was competitive with the local market.Don't buy from them! Some kind of way they have a way to sell via Walmart when I got my item it arrived all beat up and out of the box. When I contacted them they didn't respond. I should have read the mostly awful reviews on Walmart.com. I feel duped.
Travel Mirror
Like many others I purchased this through Walmart site. I waited two weeks to get my “travel mirror”. Was anti-fog which is what I wanted for use in my shower. This “mirror” was not a mirror. It was a thin piece of cardboard with some type of a foil ( the dull side being the mirror). So fuzzy I had to look inside the packaging material to see if I missed the mirror part. What a joke! Then I sent feedback to them evidence of what I received and had to send them photos. This was $7.81. I have now ordered a real mirror from Target for $6.99. I doubt if I will get any resolution but my advice is to never buy any product from them. Read the reviews others have submitted and save your money and time.
By the way, I didn’t have a choice on the number of stars. Would have given none but it is a required field and was not allowed to give one star but forced to give two. Does that tell you anything?Two Key rings through walmart.com
Tracked shipping all the way to Las Angeles. Never received by USPS. I order these items twice. Never received. Now looking to get my money back. ???? special occasion over.
BNC to cat5 cable adaptors
False advertisement in there description of product. This is a scam company. Only received half of what I ordered. Very poor customer service. Walmart should drop them as a resaler
Nothing positive about reviews I have read.
Mostly negative!3 piece black charm wool plush steering wheel cover
It never showed gave a date of june 26, 2020. Then I tracked it again now it says was delivered 6/18/20 but address was insufficient!. I have used walmart.com plenty of times. So they weren't telling the truth!. I have read ur reviews and they weren't good!!!. So please respond and tell me something... it was a gift! For my granddaughter and i would love to have the purchase. thank you
please respond to my concern about my package black 3 piece plush steering wheel cover FQ19569C Manufacturer part # i have waited since june 11,2020. When u pay ur money, u do expect ur purchase. And it would be nice to keep ur customers happy!. And i love giving positive feedback. When i get great service... please get back to me ASAP!!! thank you! And also the tracking number was wrong. When tracked it on usps
Guitar fret trainer
I purchased a guitar trainer tool and i really liked the price thought it was a good deal so i ordered it trusted it cause it had walmarts name on it but really it was joybuy the waiting time frame was a month so i waited finally the day it was supposed to arrive it never did i reached out to walmart and the associate said it was a lost order so i asked if i could get another one and this time get it sent to me sooner she said yes and that joybuy will email me in 24 hrs so im waiting i get the email and it says she cancelled the order she wasnt gonna send me one period little alone expressing it to me or something and told me if i wanted a new one to go order one and that i would recieve my refund this is a horrible business and i suggest never to buy from this 3rd party provider.
4 orders placed on 1st of APRIL
Company web person did reached out with tracking number on APRIL 21 .Is MAY 31 and STILL waiting for packages
FollureBubble Machine Kids Durable Automatic Bubble Blower Outdoor Toy for Girl Boy Sold by Joybuy $18.36
I'm not a big online shopper because I'm afraid of being ripped off. I got ripped off before from a company based out of china, if i had known this company was based in china i would not have placed my order. i have been waiting for my item going on four week. when i go on line to check the tracking all i get is delayed. i will not shop Walmart on line any more.
Poly gel nail kit
I ordered this product weeks ago I was supposed to have it on thursday it never came I still dont have the kit I have emailed Joybuy 3 times and never recieved an email back and the tracking number they provided me is invalid... I will never again buy from them.
n-95 Masks
The ordering was easy and pricing was fair. Delivery was to be 4-12 days. It's been 2 months and I'm still waiting for my masks which as far as I can tell have not left Hong Kong. Unfortunately, when things go wrong with JoyBuy your only recourse is to work through your credit card company and get your money back. This morning JoyBuy emailed me to just go to my local post office and try to find it! That's their idea of arbitration when you show them the product never left Hong Kong. NEVER AGAIN!!!
50/100pcs Plastic Gloves
I purchased the 50/100pcs Plastic Gloves & they are are a joke!!! First of all it took almost a month to receive them & I understand with current circumstances why but believe me they were not worth the wait!! They are the flimsiest gloves I have ever seen. I think Saran Wrap would probably work better. They barely come up to your wrists. The gloves you get in hair coloring are better than these. I should have checked the company out better but since it was thru Walmart, I was lax!!! I WILL NOT buy from them again!!! If I could give no stars I would instead of even one!!! I gave ordering 5 stars because it was thru Walmart & it was easy to order, it was what followed that was a nightmare!!! It was a waste of $8!!!
Slim gold mouse for laptop
I have no tracking info for 4 days now. Noone is responding to my emails. Says being delivered USPS but my tracking number isn't a valid USPS number. Waiting to see if I receive my item or not.
Review with most votes
Poly gel nail kit
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