JoyBuy Reviews
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Petit cat fountain filters
Never shipped out item. Created shipping label right away to appear as if item shipped but after 6 weeks the postal service says never received item. Would never purchase from Joybuy again. If what you are ordering is something you really want or need, then buy elsewhere. You've been warned.
Playstation controller
It's been 16 days and the carrier hasn't even received my package! Maybe some day I'll get it but it's got to be shipped first
They are awful my order that I placed on 12/9 was to arrive on 12/23 I have not received it and can’t contact them please do not order from them
Knot pillow
I ordered this item 4 weeks before christmas and it still has not arrived. Everytime I checked the tracking history it was vague, not much detail. Also the package went in the wrong direction. I live in boston, the package was in boston, then a few days later it wound up in kentucky???
Awful service! I will not order from them againear muffs
Purchased on 12/4, was supposed to be delivered 12/17. Still don't have. When I contacted the company, they gave a very vague, canned answer as to when I will receive. In other words, a useless response..
ordered dec 1st . a christmas gift for grandson after weeks of back and forth e -mails telling me not too worry it's now 12/22 no tracking avail: and nothing coming .. not a honest company don't buy from them i wont ever again Doreen
Ordered on Dec. 2nd STILL NO PRODUCT!!! BABYS FIRST CHRISTMAS AND MANY ITEMS MISSING!!!!! 7 outfits to be exact!! I track EVERYTHING from order to door step delevery!!!! The product NEVER LEFT the facility!!! Called many time, and was reassured that it was a processing error and the delivery WOULD BE ON TIME!!!!! Here I sit Christmas Eve and NO BABYS FIST CHRISTMAS OUTFIT!!!!! I will review your company and product a BIG FAT ZERO!!!! I have NEVER ben so DISAPPOINTED in my life!!!!! I would NOT recommend this company IF I WAS PAYED TO!!!!!
Kids Pajama Sets and Robe
Order placed before Thanksgiving with expected delivery in 2 weeks. Joybuy cancelled my robe order and the pajama sets have been in NJ (I'm in NC) since 12/4/20. Because it "shipped", I can't cancel or be refunded my money. I WILL NEVER ORDER FROM THIS COMPANY AND WALMART SHOULD NOT DO BUSINESS WITH THEM!!!
Womans winter coat
This company has honesty issues on the shipping & tracking info that is sent to the buyer. I placed placed my order in November & the last tracking info i got was on Dec 13th stating the pkg was in Anaheim Ca. Its being shipped to Arizona 1 State away! I should have read the the reviews on this company before I placed this order. I understand that shipping is a bit slow during the holidays & Pandemic. If the pkg is lost in shipping a little honesty would go a long way. Some unpdated tracking info would be great.I'll
Joybuy is a scam. I purchased, through Walmart, ice scrapers for Christmas gifts. That was Nov 30, 2020. Stay away from this fraud. Luckily, I’m not losing much dollar-wise, but it does take some more civility out of this culture. Joybuy is located in Hong Kong. Walmart should drop these losers asap.
Meat slicer
I was suppose to get it on the 10th of dec. It says it is still a the distribution center bout 40 mins from me. They are using snail mail instead of fedex or ups. Very unhappy with this company
Tenavolt Batteries
SCAM. They never delivered the product I ordered. Tracking says it was NEVER shipped, they just created the label so they could bill me.
Wireless Power Bank Qi Wireless Charger
Bought 2 chargers but received 2 crappy jewelry cleaner, that's intentional not a mistake. Stay away with this company, they only sell cheap Chinese scraps.
2 bedside tables
I received a sunglasses clip!! Not at ALL what I ordered... and had to wait 1 MONTH for it to arrive! Very disappointed!
Your leg warmers on walmart site uses body size chart. Need different chart for knee size to purchase correct size
Pajama bottom
Was way too small. I ordered a large (I weight 135) and they were like a size small. Returned them and have not received a refund. Beware of these companies.
Best Digital Thermometer Baby And Adult Termometro Accurate And Fast Readings Sold by Joybuy Express
This seller is a third party seller on Walmart.com. I ordered my goods through Walmart (Second package). The first package which was pack n plays for a company and half way through the delivery process the order was cancelled as the supplier (Joy Buy) was unable to fulfill the order. Without notice, attempt to reconcile. Just cancelled. This was not a personal order, but corporate in which we supply the community with needed resources. Second order was the thermometers. Delivery made by USPS after it had been delayed. Received the package and to my surprised there were oven mitts inside.... was not certain who it came from as the package did not indicate Joybus or Walmart; after multiple tracking numbers investigated it was reveled that this was my order however not even close to what I ordered. Contacted seller. "we feel sorry for the inconvenience, we have contacted the appropriate department to resolve the matter, we will contact you within 48 hrs" 48 hrs later.... radio silence. Returned the item via Walmart portal and they issued a refund with the note that I could keep the items, donate or discard. What a counter productive relationship in which you constantly have to refund or resolve issues because the partnership with a third party continues to dissolve your global brand! If at all possible I will never invest in this brand again.
Many items
Everything I've bought through this merchant has either arrived damaged or didn't arrive at all. Horrible customer service. Making a point of never buying from them again
SAND AND WATEr TABLE
Order took a long time to arrive...it was not as described, box was smashed and many pieces were missing. I also had no idea I was not dealing with Walmart as I ordered it on walmart.com
I am losing faith in Walmart and am beginning to believe all the negative things I hear about them. Now I have to print a label and go to FedX to return....my state is on strict stay at home orders!!!! This really sucks....shame on Walmart for having them on their site!!!!Website says they have 4.2 out of four stars....SURE DOESN'T SEEM TO BE IN LINE WITH REVIEWS I HAVE READ! They must be able to manipulate reviews and ratings
Travel Mirror
Like many others I purchased this through Walmart site. I waited two weeks to get my “travel mirror”. Was anti-fog which is what I wanted for use in my shower. This “mirror” was not a mirror. It was a thin piece of cardboard with some type of a foil ( the dull side being the mirror). So fuzzy I had to look inside the packaging material to see if I missed the mirror part. What a joke! Then I sent feedback to them evidence of what I received and had to send them photos. This was $7.81. I have now ordered a real mirror from Target for $6.99. I doubt if I will get any resolution but my advice is to never buy any product from them. Read the reviews others have submitted and save your money and time.
By the way, I didn’t have a choice on the number of stars. Would have given none but it is a required field and was not allowed to give one star but forced to give two. Does that tell you anything?Two Key rings through walmart.com
Tracked shipping all the way to Las Angeles. Never received by USPS. I order these items twice. Never received. Now looking to get my money back. ???? special occasion over.
BNC to cat5 cable adaptors
False advertisement in there description of product. This is a scam company. Only received half of what I ordered. Very poor customer service. Walmart should drop them as a resaler
Nothing positive about reviews I have read.
Mostly negative!3 piece black charm wool plush steering wheel cover
It never showed gave a date of june 26, 2020. Then I tracked it again now it says was delivered 6/18/20 but address was insufficient!. I have used walmart.com plenty of times. So they weren't telling the truth!. I have read ur reviews and they weren't good!!!. So please respond and tell me something... it was a gift! For my granddaughter and i would love to have the purchase. thank you
please respond to my concern about my package black 3 piece plush steering wheel cover FQ19569C Manufacturer part # i have waited since june 11,2020. When u pay ur money, u do expect ur purchase. And it would be nice to keep ur customers happy!. And i love giving positive feedback. When i get great service... please get back to me ASAP!!! thank you! And also the tracking number was wrong. When tracked it on usps
Guitar fret trainer
I purchased a guitar trainer tool and i really liked the price thought it was a good deal so i ordered it trusted it cause it had walmarts name on it but really it was joybuy the waiting time frame was a month so i waited finally the day it was supposed to arrive it never did i reached out to walmart and the associate said it was a lost order so i asked if i could get another one and this time get it sent to me sooner she said yes and that joybuy will email me in 24 hrs so im waiting i get the email and it says she cancelled the order she wasnt gonna send me one period little alone expressing it to me or something and told me if i wanted a new one to go order one and that i would recieve my refund this is a horrible business and i suggest never to buy from this 3rd party provider.
4 orders placed on 1st of APRIL
Company web person did reached out with tracking number on APRIL 21 .Is MAY 31 and STILL waiting for packages
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Joybuy folding camp chair with
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