Keen33 reviews
This score is based on 33 genuine reviews submitted via US-Reviews since 2019.
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I bought these walking shoes, but after only wearing them a few times, the sole fell off! I took them to a shoe repair shop, and they told me the sole was glued in two pieces, so they couldn't fix it. What a disappointment! They were expensive, but they're definitely not worth the price.
Work boots and hiking boots
I recently bought a pair of work boots and hiking boots, but the whole thing was a mess. They were sent through FedEx, but the tracking number they gave me didn't match my address. Now my boots are lost in transit. I've tried getting in touch with customer service multiple times, but they haven't gotten back to me. It's really frustrating not hearing anything and feeling like I got ripped off. Now I'm just waiting for a refund from PayPal and hoping this whole thing gets sorted out. I would suggest staying away from this company to avoid going through what I did.
Water shoes
I got these water shoes for my grandma to wear while fishing, and they were supposed to be waterproof. But when she actually used them on her fishing trip, the entire sole just fell off! We contacted the company about it, and they refused to cover it, claiming the shoes were too old. It doesn't seem fair at all because they still looked brand new! We typically shop at other outdoor stores like Lands End and LLBean, and we've never experienced this kind of treatment before. Really disappointed!
Hiking boots warranty claim
My new Keen hiking boots ended up getting pretty beat up after only 4 months. I went online, filled out a form, and sent some pics of the messed up boots. They quickly gave me credit for new boots in just 5 days. I ordered the replacements and they arrived super fast. It was such a simple process!
Boots
I got these boots less than a year ago and they already fell apart. The top part is completely coming off from the bottom part. These boots aren't cheap, but I've had cheaper ones that lasted longer. I'm definitely not buying these again, that's for sure.
My awesome new shoes
I really don't understand why some people out there gave Keen a bad rating. I just got the best shoes ever last week and they are so comfortable and stylish. I wore them everywhere and they were amazing. Keen definitely rocks!
Comfortable, but not durable boots
I'm really bummed out about these boots. I bought them when I was on vacation in Wales and at first, I really liked how comfy they were. But after only using them once in a while for a year, the soles started coming apart and letting water in. I exchanged them for a new pair, but the same thing happened again a year later. It's annoying that the company hasn't addressed this durability issue. Even though the boots were comfy, they just didn't hold up. I wouldn't suggest them to anyone and I won't be buying them again.
Waterproof Hiking Boots
I bought these hiking boots thinking they would last me a long time, but after just four months, the fabric near the toe started to tear. I only wear them to walk my dog, nothing crazy. For the price I paid, it's disappointing that they fell apart so quickly. I won't be buying shoes from this brand again.
Online order cancellation
I just made an order online, but then realized I messed up and needed to cancel it. Can you believe they told me I couldn't change or cancel it once it's submitted? So ridiculous, right? The order hadn't even been shipped, but they still wouldn't let me cancel it. It's like they say they care about the environment, but then they won't let me avoid wasting resources by canceling an order. So frustrating! I'm definitely going to shop somewhere else once I deal with returning these items.
Waterproof work boots
These boots are absolutely amazing. I've worn them every day for almost 2 years now and they're still in great shape. They're really comfortable, super durable, and just all-around awesome. I'm definitely thinking about getting my next pair from here too.
Scam alert!
This company is terrible! I wouldn't recommend buying from them at all. They never send your order and won't give you a refund either. They start off by giving you a tracking number and showing some movement, but then nothing happens and they don't even respond to your complaints. It's a complete scam!
Hiking Boots
I got a pair of hiking boots from my husband as a gift, and he was really excited about his own pair too. But after only using mine for 13 months, one of the boots started leaking because there was a split near the bumper. I contacted customer service, filled out a warranty form, but I haven't heard back from them at all. I'm really let down by the boots' quality and the fact that the company hasn't been communicating with me. I definitely won't be buying anything from them in the future.
I love the boots!
I like the boots since i was the kid. So when i buy the boots, i make sure to keep everything checked. It's quite difficult to find the best boots.
Keen is one of the options that i prefer to buy if i am shopping online. they have decent variations that come with quality and affordability both.
Recently i received my perisideo II waterproof boots. They are good in so many ways. The first thing is the boots are waterproof so i can do my work without getting worried about that,
Also its comfortable to wear and easy too
About Keen
Keen is an American footwear and accessories company founded in 2003 by Martin Keen and Rory Fuerst in Portland, Oregon. Keen products are widely recognized for their innovative and durable designs, particularly their sandals, which are distinguished by a signature protective toe cap. The company aims to create versatile products for outdoor and casual use, promoting an active and sustainable lifestyle. In addition to footwear, Keen also offers bags, socks, and clothing. Throughout its history, Keen has been committed to environmental and social responsibility, including initiatives to reduce its carbon footprint and to support various social causes through its Hybrid.Care program.
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Contact Information
515 NW 13th Ave.
97209 Portland
United States
Categories Keen
Fashion | Children & Baby | Online Shop
Page Statistics
Last update: October 2025
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Review with most votes
I love the boots!
I like the boots since i was the kid. So when i buy the boots, i make sure to keep everything checked. It's quite difficult to find the best boots. Keen is one of the options ... Read onBy: Zara Winsell