LilySilk27 reviews
This score is based on 27 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Silk bedding purchase
I bought some silk bedding from this company not too long ago and had a little hiccup when placing my order online. But, I decided to shoot customer service an email and I gotta say, I was pleasantly surprised by how quickly they got back to me and took care of the problem. It only took about 12 hours for them to sort everything out in a really skilled and friendly way. I'm grateful for the fast and reliable help I got from the customer service folks. Thanks for being so on top of things and making sure my shopping experience went smoothly.
Silk blouse purchase
The whole situation with getting my silk blouse delivered was just a mess! I couldn't even see where my package was at first, so I missed it when it finally arrived. Then, when I tried to get some help, the phone numbers they gave me didn't work. Thank goodness, I found help on a local delivery website and got everything sorted out for a second delivery. It was all just so frustrating and took up so much of my time.
But hey, on a brighter note, the silk blouse is absolutely lovely. It's just a tad too big on me, unfortunately. I wish I could return it, but it was a final sale item, so I knew the deal before purchasing it.Silk products
I've bought a bunch of silk stuff from this store and I gotta say, I've been super happy with all of it. The silk is just like the pictures - really nice and sturdy. And the prices are pretty fair for such good quality. I haven't had to return anything, but I've heard the process is simple, even if it's not as easy as some other places. All in all, I've had a good time shopping with this brand.
Delicate pajama with seam issue
I just bought this really cute pajama from this company, and I loved how it looked and felt at first, but I have a couple things to point out. The material is really delicate, and one of the seams ended up coming apart pretty quickly. It was a bummer because I had high expectations for this pajama. I think they should reinforce the seams so it lasts longer and stays in good shape.
Silk bedding set
I just bought this amazing silk bedding set and let me tell you, the customer service rep, Alice, was an absolute gem. She really went out of her way to help me figure out the right size for my bedding. Alice was so nice and helpful the whole time, making sure my order was fixed and shipped quickly. I was truly blown away by how caring and attentive she was. And let me tell you, this silk bedding set is top-notch. It's super comfy and durable, way better than I expected. I am beyond happy with my purchase and how everything went down.
Blouses and cashmere set
The blouses and cashmere set I got were really nice and stylish. The blouses did run a little big, though, so I probably should have gone with a smaller size. They were classic and easy to mix and match, and now I wish I had grabbed one in cream too. The cashmere set I bought before was really top-notch and I'm super happy with it. Even though there were some hiccups with shipping dates, I've always been happy with my orders from this place.
Quality, style, core values, long lead-time, zero waste
I'm really happy with my experience at this company. The products I bought were amazing quality, and I was blown away by the attention to detail and craftsmanship. The style of the items was exactly what I like, and I loved how the company shared their core values with customers. The only downside was that it took a bit longer for my order to arrive, but I get that they make things on demand to cut down on waste. All in all, I'm thrilled to be a customer here.
About LilySilk
Silk is known as an expensive fabric that is used by the rich and influential in their clothing and beddings, but with an increase in manufacturing and material sourcing, silk products are now made less expensive for anyone who wants to have them. LilySilk is a silk-producing company that claims to retail quality silk products to its customers. But do they deliver orders on time? Are their personnel attendants friendly and dedicated? How long have they been in the business? Reading honest customer reviews of LilySilk here is one such way to get suggestive answers to your questions.
About LilySilk
LilySilk was founded by Lily Lin in January 2010 after years of working in France's silk industry. The company was said to be created as a way of remolding the silk industry where customers are to pay a high amount and the silk manufacturers are getting less money due to the retailers. LilySilk claims its fabrics and raw materials are obtained from China and Inner Mongolia. LilySilk is located in the USA.
Products and services of LilySilk
LilySilk offers a wide range of silk products such as; Silk Bedding, Silk Sleepwear, Women Silk Clothing, baby silk bedding and silk sleepwear, Cashmere Sweaters, Silk & Wool Scarfs, and other Silk-related Beauty accessories.
Leave a review for LilySilk!
If you have ever made a purchase of silk products from LilySilk and found the products satisfactory enough to refer your family and friends? Endeavor to share your reviews of the company here. Did you get value for money? Were your orders delivered on time? We await your feedback.
Details
Contact Information
556 N. DIAMOND BAR BLVD. STE 207
91765 DIAMOND BAR, CA
United States
📧 support@lilysilk.zendesk.com
Categories LilySilk
Fashion | Home and Garden | Online Shop
Page Statistics
Last update: June 2026
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Review with most votes
Quality, style, core values, l
I'm really happy with my experience at this company. The products I bought were amazing quality, and I was blown away by the attention to detail and craftsmanship. The styl... Read onBy: Cleveland Mosciski