YETI Reviews
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Bought a big French press
I recently got this really nice French press that keeps my coffee hot for hours. It does a great job of keeping out any coffee grounds, which is awesome. The only thing is, it tends to drip a little when I pour the coffee. It's not a major problem, but just thought I'd mention it.
Mug replacement
I had this mug that was starting to chip, so I decided to contact support and fill out a warranty request. I was really impressed with how fast they got back to me and they even sent me a brand new mug. I'm really happy with the service and the product.
Insulated tumbler
At first, they tried to tell me everything was all good until I responded to their email. Only after that did they agree to replace the product. And I gotta say, ever since getting the new product, I haven't had any issues with condensation or keeping my water cold for long periods.
Rambler Jr 12 oz Kids Bottle replacement
I had an awesome experience with customer service at this store. They replaced my Rambler Jr 12 oz Kids Bottle without any problems, which proves they really back up their products. I think good customer service is just as crucial, if not more crucial, than the product quality. I'm a very happy customer and will definitely come back for more purchases in the future.
Replacement for my damaged item
They were really awesome and super helpful when my stuff got messed up. They walked me through the whole process of sending it back and getting a new one quickly. Definitely top-notch customer service!
Yeti cup
I recently bought a Yeti cup and it's amazing! The materials are top-notch and keep my drinks super cold, just like they promised. I'm a huge fan of all my Yeti cups and always make sure to bring one with me wherever I go. If you like your drinks nice and cold, you definitely need to get one of these.
Customer service excellence
I had a problem with a product and decided to contact customer support. I got connected to a rep right away who sent me a claim form. Once I filled it out, I got approval and instructions on what to do next within minutes. The whole thing went really smoothly and was super easy. I have to say, I was really impressed with the customer service I received.
Warranty claim purchase
I had to file a warranty claim for a product that was acting up. Everything went pretty smoothly, from putting in the claim to getting a new product. But I was bummed when they told me I had to fork over another $90 to box up the old stuff to send back. It doesn't make a whole lot of sense to have to pay for boxing up something that's not working right.
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