YETI Reviews

: 27
81% Would buy here again

Most relevant positive review

  2024-05-28
Durable and safe purchase
These products are seriously top quality, totally worth the extra money compared to those cheaper... Read on
Maybell Toy

Most relevant negative review

  2024-04-17
Bubbled and peeling coating on
The coating on my mug started peeling a few years after I bought it, which was a bummer consideri... Read on
Raleigh Hauck

Review with most votes

  2021-06-12
Useful products
Durable.and affordable baggage I have some.good bags in different sizes and provisions Though cro... Read on
Nicole

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    Useful products

    Durable.and affordable baggage I have some.good bags in different sizes and provisions Though crossbody bags are comparatively better then of my other bags My preference is provisions under the bagging and compartments given by maker Crossbody Packing cubes of two bigger sizes 40 and 60 inches looks space wise different
    This type of bags should not be of.this color either dark brown or militery colors or even black will be better then offered color
    Pricing is mot cheaper at all I have good backpack for different purpose and provisions including tabs space and side water bottles Quality of hard materials assuring this will last long.


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    Cooler warranty replacement

    The process of getting a warranty replacement for my cooler was so easy and quick. I was really impressed by how simple it was - all I had to do was get a prepaid label, pack my cooler in a box I got for $5 at UPS, and send it off. Just 2 weeks later, I got a brand new cooler delivered right to my door. It couldn't have gone any smoother.

    Unlike some other companies that make you jump through hoops and answer a ton of questions, my experience with the warranty process at YETI was a breeze. It's obvious that they really believe in their products, and this warranty replacement just proved that even more to me.


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    Versatile and durable products for everyday use

    This brand's products are seriously amazing! My family and I have been putting the bottles, lunch boxes, and Crossroads Backpack to the test with school, hiking, fishing, and sports games. Let me tell you, these products are top-notch. The bottles keep our drinks cold for hours, the lunch boxes have plenty of space and keep everything fresh, and the Crossroads Backpack is comfy to wear and holds all our stuff just right. We are beyond satisfied with our buys and will definitely be getting more from this brand in the future.


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    Cooler replacement

    I just wanted to share that I bought a cooler from this company, and it turned out to be defective. But, their customer service was actually pretty great. I reached out to them about the problem, and they right away said they'd send me a new one for free. I didn't have to deal with any stressful back and forth or any extra steps to take - they just kept their word and stood by their product. It was so easy and fast to get the replacement, and it made me trust their brand even more.


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    Durable and safe purchase

    These products are seriously top quality, totally worth the extra money compared to those cheaper knock-offs. The way they're made guarantees safety and they use really good, safe materials. It’s like they say, you really do get what you pay for with these high-end items.


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    Faulty product, leaky replacement

    I bought this super vibrant tumbler thinking it would be perfect for my trip to Portugal, but it turned out to be a total disaster. It started leaking, so I had to return it. Dealing with the return process was a nightmare - they said I missed the deadline in an email, but I was already sick and out of town. I had to take a long drive to the nearest town just to get a replacement, and it was a different color! It was such a stressful and frustrating experience.


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    Stainless steel water bottle

    I just bought this sweet stainless steel water bottle from YETI and let me tell you, their customer service was top-notch! We all know stuff can go wrong during manufacturing, but it's all good as long as the company steps up and fixes it. YETI really came through for me, getting back to my claim super fast not once, but twice, in just 24 hours. My water bottle is getting a lot of love and use every day, and I gotta say, their quick and efficient response really put a smile on my face.


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    Yeti cup replacement

    I got a Yeti cup for my birthday, but after just a week, I saw that the bottom ring had split. I contacted the company on their website and they got back to me asking for more info and pictures. I sent them what they needed and they said they'd replace my cup under warranty. A few days later, a new cup showed up at my door. I'm really happy with the great customer service I got from them. Thanks so much!


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    Dog bowl purchase

    I had a great experience with their customer service when I contacted them about rust spots on the dog bowl I bought. They promptly sent me a replacement, which I was grateful for. However, I was bummed to see rust starting to show up on the new bowl after only a few months, even though I made sure to follow all the care guidelines. It seemed like the product quality didn't meet my expectations.


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    Stainless steel tumbler

    I bought a stainless steel tumbler from this company and after about a year, it stopped keeping my drinks cold. I reached out to customer service and they were super helpful in getting me a replacement. The whole process was really easy and I was pleasantly surprised by how well they stood by their product. I'll definitely be going back to them again because of their awesome service.


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    Hard-to-open products

    I bought some things that were really tough to open. Even my brother and dad struggled with it. The replacements were just as difficult.


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    Bubbled and peeling coating on mug

    The coating on my mug started peeling a few years after I bought it, which was a bummer considering how much I spent. When I contacted customer service for a replacement, they made everything way more complicated than it should have been. I had to take pictures of the problem and send the mug back to them. It was a hassle, especially since it took so much time. I also noticed that others had the same issue with the color I picked. In the end, they only offered me a replacement in a basic color, even though the one I wanted wasn't available anymore. The whole thing left a bad taste in my mouth, so I won't be buying from them again.


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    Replacement Tundra cooler

    Oh my gosh, I received a replacement Tundra cooler and it was completely messed up. They sent me another one, but to my surprise, it had the same issue! Can you believe it? They asked me to return it, but I was like, absolutely not. Eventually, they sent me a gasket to repair it on my own. Ugh, so frustrating. I had high hopes for this company known for their high-priced coolers, but I was let down. I probably should have gone for a cheaper alternative since it likely would have been better quality for a lower cost.


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    Coolers, drink devices, and family appeal

    I'm a regular customer and I've bought all sorts of stuff like coolers, drinkware, and family items online. We only had one hiccup when we got the wrong size Rambler, but the customer service team took care of it super fast and without any trouble. I really like the top-notch products and the awesome customer service we got.


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    Replacement tumbler

    I had to reach out to customer service because my tumbler got damaged. Thankfully, the whole process was super easy and quick - no hassle at all. I've been a customer for a long time and all of the drink ware I've bought has been really sturdy and dependable.


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    Tumbler replacement process

    My tumbler randomly stopped keeping my drinks cold, which was frustrating because that's why I got it in the first place. Luckily, getting a replacement was a breeze. I contacted customer service, told them what happened, and they quickly sent me a new tumbler without any issues. It's great to see a company that backs up their products like that.


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    Warranty claim

    I had to go through a lot just to get my product warranty claim approved. At first, they didn't believe me when I said my vacuum seal was messed up. After sending proof, they finally gave me the approval, but then they called it a "one-time customer service gesture," which was disappointing. If you promise a 5-year warranty, stick to it and don't make me jump through hoops.


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    Moldy products

    My customer service experience was terrible. I had two products that got moldy, and when I asked about switching to stainless steel ones, they resisted and wanted me to pay for the faulty items. That's not cool with me, so I won't be buying from them anymore, personally or for my business. I'll definitely make sure to tell others about my disappointing experience.


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    Cooler warranty solution

    I was really happy with the customer service I got from this company. They replied quickly to my question and they handled everything professionally and politely. Even though my cooler was no longer under warranty, they still went above and beyond to help me out. I couldn't have asked for better service.


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