All reviews of Audra
Review about: OMCgear
Quick return/exchange
I had to return something and the customer service team was awesome! They were super quick and helpful in getting my return sorted out and sending me a replacement in the right size. I was really impressed by how efficient and nice they were the whole time. Plus, they matched the price of my original order, which was a nice bonus. Thanks a bunch for making this whole thing so simple and easy!
Review about: IObit
Software Updater purchase
I just bought the Software Updater and man, was I impressed! It was so helpful and spot-on. The list of suggested software made it a breeze for me to download new programs with the latest versions. I did run into a little hiccup with one app not updating properly, but the support team was on it in no time and we got it fixed. Overall, I'm super happy with the tool and the customer service.
Review about: hayu
Boring
I thought this app would have all the cool shows my mom watches, but turns out it only has the ones we already watched. I tried to find new ones, but they weren't there. What a waste of time!
Review about: Selfridges
Large money value order
I've been shopping at this store for years, spending a lot of money on stuff. But recently, I had to return a big order worth a lot of money. I couldn't make it back in time because of work keeping me away from home. Turns out, they changed their return policy from 30 days to just 14 days at the start of the year, and I missed it by a week. I tried to explain my situation and how loyal of a customer I am, but they didn't give me any help or understanding. This whole thing really hurt my feelings and hit me hard financially. I always follow the rules for returns and never had a problem like this before. I was hoping they would cut me some slack since I'm a repeat customer.
Review about: LesDiy
My purchase was a huge medieval village set!
This medieval village is the latest addition to my collection, and I gotta say, it's pretty darn impressive! The building blocks are top-notch and are almost identical to the ones from that popular brick brand. The whole set is super detailed, looks realistic, and seems like it was put together by experts. Putting it all together is no joke - it's time-consuming and takes a lot of effort, especially for those who know their way around building sets. But man, it's such a blast and a real challenge!
Review about: ExpressVPN
VPN service, safety online
As someone who uses this VPN service, I gotta say it's been pretty helpful in keeping me safe online, especially when I'm trying to access restricted stuff in places like China. But I've run into some issues even when I'm using it here in the USA. Like, I've noticed that sometimes my news feed or search results show stuff from Australia instead of the USA, even though I told it to show me stuff from the USA. And there are some websites that just don't work right unless I turn off the VPN. I'm grateful for the security it gives me, but these problems are things that could use some fixing, you know?
Review about: BrickHouse Nutrition
Field of Greens
I found out about this company's stuff from a podcast host who recommended them, so I decided to try their Field of Greens. Let me tell you, it totally blew me away. As a parent, it's tough to get my picky 2-year-old to eat healthy stuff, but mixing a little bit of Field of Greens with mashed-up fruit has been a total game-changer. My little one loves it, and it gives him all the good stuff he needs. I'm definitely sticking with this company and their products from now on.
Review about: Miles Kimball
My recent purchase
I had such a great time shopping with this company! The ordering process was super easy, and they kept me updated every step of the way. From the moment I ordered to when it was delivered, I felt well taken care of. The stuff I bought was exactly what I expected and really good quality. I've shopped here a few times now, and they always come through with on-time delivery. I'm so impressed with how reliable and customer-focused they are. Thanks for making my shopping experience awesome!
Review about: Livia
Menstrual pain relief device
This device has completely changed my life. I used to suffer from really bad menstrual pain and pelvic discomfort, but this thing has been a lifesaver. I couldn't believe how hard it was to find something that actually works. Livia is my go-to for getting through those tough times. I've been using it for over a year now and only had to change the cords once. It's great because you can adjust the settings to fit your pain level, and the battery life is surprisingly long. The replacement pads are super easy to use and they're not too pricy. I would 100% recommend this to any woman dealing with period pain - it's seriously a game-changer.
Review about: Kenny Flowers
Maldives Mini Resort Dress
I have ordered a few items from KF over the past few years. The buttery soft fabrics ... fun prints are what drew me in, the cute styles looked perfect for sundress season! Unfortunately, their customer service is leaving much to be desired. I purchased another resort dress in June with a cute new Maldives print. I wore it one time and got multiple compliments on it! I was so excited for a great purchase. I washed it once - on delicate - and hung it to dry. Granted, the care tag does say to only hand wash and air dry, so maybe my bad? I would like to point out that I have another dress - same material ... style - and have cared for it in the same fashion with zero issues.
The second wear - multiple compliments again! And then I felt a weird breeze - the seam on the back ripped a big hole in it. Hours later, one of the straps popped off the back out of nowhere! The hole was in the back so I didn't worry about it (I was at a concert), and luckily I was able to tuck in the back strap and make it into a halter for the rest of the night.
I reached out to KF and asked for either a full refund OR a replacement dress. I was really all about a new dress as I thought this quality control issue was a one-off for the brand. Their reply was asking me how I washed the item. When I told them I washed it on delicate and air dried, they came back telling me they would not replace the dress because it was my fault due to my disregard for their care instructions. She even stated she DRY CLEANS her KF gear because "rayon is so delicate". I'm sorry, I'm not spending $150 on a sundress that needs to be dry cleaned because their craftsmanship is so fragile?!? That seems silly to me.
Her condolences on my issue were given and she offered me a 30% off coupon so I could replace the dress out of my own pocket. My question is now: why would spend another $100 (after the coupon) for a dress I can't wear more than once without it falling apart?
I used to be a big KF fan. It's a total ... that their CS isn't taking ownership of quality control and instead placing the onus on the customers' "mis-care" of their "delicate" items. I'll have to fine a new island-style clothier.
P.S. I would like to note that I have owned several rayon clothing items in the past, have always washed them in delicate and air dried with ZERO issues. The washing machine was not the culprit - the stitching definitely was.