All reviews of Celestine
Review about: American Giant
T-shirt purchase
The t-shirt I bought was really good quality, but man, their customer service was a letdown. I paid top dollar for that shirt, and when I had questions or issues, it felt like they just didn't care. It's a shame that a brand with such a good reputation dropped the ball on something as basic as customer support.
Review about: Buildium
Streamlined tenant management
This system is really user-friendly, I'm a fan! The folks on the phone support are really helpful whenever I hit a snag. I do wish everything for each tenant was all in one place, instead of having to bounce around between sections. It's a pain having to download and upload just to access one tenant's file.
Review about: Wild Bounds
Barebones Field Hatchet purchase.
I got this Barebones Field Hatchet, and guess what? There was a flaw in the wood handle. So, I reached out to customer service and they were super helpful - offering a refund or exchange with no problem at all. And get this, the package arrived all nicely wrapped and right on time for the holidays. Totally surpassed my expectations.
Review about: DBSofts
Database Migration Toolkit purchase
The ESF Database Migration Toolkit from DBSofts has really changed the game for my business. Dealing with large databases every day, I needed a reliable tool to smoothly migrate data without any problems. This toolkit exceeded all my expectations. The interface is easy to use and intuitive, making the migration process super easy. Plus, it can handle databases with over a million records without any performance issues, which is pretty impressive. Thanks to the speed and efficiency of this software, I've saved tons of time. The support team at DBSofts is fantastic too, always quick to help with any questions or issues. Overall, the ESF Database Migration Toolkit has become a crucial tool for my business.
Review about: Rodd & Gunn
"No Customer Service"
I tried reaching out to this company in every way possible - calling, emailing, and even using live chat. But seriously, their customer service is non-existent. I'm shocked! I went the extra mile by mentioning that I'm a "Gold Member," but still no luck. Like, really? Where's the love?
Review about: Extract Labs
High-value order missing
I recently made a big order from this company, and it's a bummer because the package never showed up. This has actually happened four times now, not just to me but to other people too, which is pretty worrying. I tried to get help from customer service, but the responses I got were kind of rude and not very helpful. It's frustrating that the company doesn't seem to care about missing orders and it doesn't leave a good feeling.