All reviews of Janick
Review about: Murad
Retinol Youth Serum
I bought the Retinol Youth Serum for a whopping $82 and was super excited to try it out. But when it finally arrived, the pump was totally busted, so I couldn't even use it. I've been trying to get in touch with customer service about it, but they're not getting back to me at all. I'm really bummed about the product being defective and the customer service being MIA. I'd recommend thinking twice before buying anything from this company.
Review about: Apples of Gold
Custom pendant purchase
The people at this jewelry store were so nice and professional when they made a custom pendant for me. They really listened to what I wanted and made sure the pendant turned out even better than I imagined. I love how detailed and well-crafted it is, and I couldn't be happier with how it looks. Thanks for such a great experience!
Review about: Molton Brown
Overpriced products
Watch out when you're thinking about buying from this company! I bought a few things from them, but when I changed my mind and wanted to cancel, they still sent it. And to top it all off, the returns aren't even free. And let me tell you, what you're getting is definitely not worth the high prices they're charging.
Review about: Persol
Sunglasses purchase
I recently bought a few different styles of sunglasses from this company, hoping to find the perfect pair for me. Unfortunately, after waiting almost six weeks, my order was confirmed lost. When I asked for a refund, they changed their minds and sent me a replacement pair instead. The quality of the sunglasses was not great, and the customer service was pretty bad too. They wouldn't give me my money back even though I had email proof of the refund process. I had to call and email multiple times, but I kept getting different answers and the issue didn't get resolved. I had to end up escalating it to get some professional help. Overall, it was a really lousy experience.
Review about: Pendulum
Placed an order in early October with FedEx 2-Day shipping
I placed an order back in early October and chose FedEx 2-Day shipping. But man, when mid-November rolled around, my order hadn't even been shipped yet. I talked to Customer Service, and they told me it would definitely be shipped out by 11/20. But then, surprise surprise, there were some unexpected delays on their end, and I was left feeling totally annoyed and like I got ripped off. I had to reach out again, and finally, at the end of November, my order was on its way. All in all, it was a pretty crummy experience, and I wouldn't recommend ordering from this company again.
Review about: Mielle Organics
Order refund issue
I had a rough time with the store. They wouldn't give me a refund for my order #846231. All they offered was store credit, but I really just want my money back since they don't even have the product in stock. I'm pretty bummed out about it and definitely won't be going back there again.