All reviews of Jerod
Review about: Fashion Eyewear
Order fulfillment and shipping
I just wanted to say that I had a really great experience with Fashion Eyewear. The ordering process was super easy and my order arrived in the U.S. really quickly. They kept me updated on my order every step of the way, which I really appreciated. I'm happy with my purchase and will definitely be shopping with them again in the future. Thanks Fashion Eyewear for making my shopping experience so awesome!
Review about: Spocket
E-commerce guidance
This review is for all the lost souls out there who jump into the e-commerce world without a clue. I used to be one of those lost souls until Eleanor saved me. She not only fixed my messy account but also walked me through everything. From starting up my account to picking the best plan, bringing in products, and finally getting them on my store - she was with me every step of the way. And you know what? She didn't just leave after helping me; she followed up later to check on my progress. Eleanor really deserves a round of applause for her amazing service and support.
Review about: USAmerica Shop
Sandals purchase
I got these sandals from the store I usually go to, but this time the size was way off for my wife. When I tried to return or exchange them, the customer service team was not helpful at all. They wanted me to measure the sandals with a tape measure, but then they said the size was right and the order was done. I was really let down by how they handled things and how they communicated with me.
Review about: RedPocket
Phone plan purchase
I just got a phone plan from this place and let me tell you, Marcelo, the customer service rep, really came through for me. He actually listened to my problem and fixed it, unlike the other reps who didn't seem to care. Marcelo went out of his way to make sure I left happy. Thanks to him, what could have been a bad situation turned out great. Huge shoutout to Marcelo for being awesome and having great customer service skills.
Review about: Pistola Denim
Grover Field Suit in two sizes
I bought the Grover Field Suit in two sizes to make sure it fit right. But, I had to send one back and cover the shipping myself. They never gave me back my money for the return. When I reached out to customer service about it, they weren't helpful at all. It was a letdown and cost me a lot of money.
Review about: CreditRepair
Credit repair services
I thought the credit repair services were way too pricey and didn't really seem worth it in the end. They didn't really offer much more than what you can do yourself for free. Plus, cancelling was a pain and I still got charged fees even after I cancelled successfully.
Review about: The 3D Gift
Crystal photo gift for friend's lost dog
I got this crystal photo gift for my friend who lost her dog, and let me tell you, it was absolutely amazing! Gladys was so helpful throughout the whole process, she even called to make sure I was satisfied with everything. The crystal itself was just stunning, and the picture on it looked incredibly real. My friend's family was all over it, especially her mom who was just crying tears of joy. I can't thank you enough for such a special and thoughtful gift!
Review about: Pet Pro Supply Co
Edemco Kennel Dryer purchase
I just bought an Edemco Kennel Dryer from Pet Pro Supply Co. I placed my order in March of this year, but didn't get it until August. Even though there were some delays and a few communication problems close to the delivery date, the product showed up in good shape. I did notice that the quality of Edemco products seems to have gone down over time, as the dryer I got wasn't as sturdy as the one I had 12 years ago. But that's not on Pet Pro Supply Co at all.
Review about: Persol
Sunglasses purchase
I had a really bad experience with that website. It was all glitchy and slow. And don't even get me started on the customer service - they were no help at all when I tried to get a refund. I'm thinking about joining a class action lawsuit against the company.