Spocket - Overall Rating based on 26 reviews
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Dropshipping tools
Oh my gosh, Spocket is seriously the best tool ever! I'm new to dropshipping and Spocket has been such a huge help for me. They have a bunch of vendors in Europe with really fast shipping. The customer service is incredibly helpful and quick to assist with anything you need. I definitely recommend giving it a try!
Efficient and helpful customer service
I had a really good experience with the customer service team at this company. I'm a single dad with two kids who are always busy with sports, so my schedule is pretty hectic. The team was super understanding and really empathetic. They gave me some great advice and helped me choose the best products from all the options they have available.
Website help
I'm so excited that I came across this app because I was totally clueless on how to create a awesome website by myself. The AI on here is seriously awesome and it's been a huge help for me. I have a feeling my business is going to thrive because of this app!
Free trial turned into a scam
I signed up for a free trial and I gotta say, it was a real letdown. They wanted my credit card info right off the bat, and when I tried to cancel, they still ended up charging me. There was no customer service to speak of, and when I requested a refund, they just threw their no refund policy in my face. Trying to cancel my subscription was like pulling teeth, and they were slick with their fake 5-star reviews to bury the real ones. Do yourself a favor and steer clear of this shady operation.
Prompt and understanding customer service
I had a great experience with Leah from customer service. She responded quickly to my questions, listened to my concerns, and did all she could to assist me. Dealing with her was a pleasure. I would definitely recommend their customer service to anyone who needs help. Thank you, Leah, for your amazing support!
Awesome Customer Service
I gotta say, the customer service at this place is seriously amazing! I reached out to them by email and they got back to me really quickly. I mean, really quickly. There was this guy named Prinz who assisted me, and he was fantastic. The way he helped me made me feel like a VIP or something. I felt valued and all, you know? Quick responses are crucial, and they totally understand that at this place.
Fantastic customer support
The customer support team at this company is really amazing! I had a problem with my order and they did everything they could to help me fix it. Leah was especially great! She was patient, knew what she was doing, and helped me a lot from start to finish. I'm so thankful for their help.
Quick and efficient assistance
The customer service rep, Leah, was so helpful. She made dealing with Spocket a breeze. She always got back to me quickly and gave me all the info I needed to choose. Her quickness and product smarts made everything go smoothly. I really appreciate how she went above and beyond to assist me.
E-commerce guidance
This review is for all the lost souls out there who jump into the e-commerce world without a clue. I used to be one of those lost souls until Eleanor saved me. She not only fixed my messy account but also walked me through everything. From starting up my account to picking the best plan, bringing in products, and finally getting them on my store - she was with me every step of the way. And you know what? She didn't just leave after helping me; she followed up later to check on my progress. Eleanor really deserves a round of applause for her amazing service and support.
Game-changing online store products
Spocket really made a big difference for my online store. I was super impressed with how user-friendly it is and all the great products they have. Setting up my account was easy peasy, even though I'm not super tech-savvy. The whole process of finding products and adding them to my store was fast and smooth.
Customer service, John, helpful, fast, friendly
I had a really great experience with the customer service at this company. When I reached out with an issue, John was super helpful and understanding. He not only fixed my problem quickly but also made sure I felt listened to and supported. His friendly demeanor made the whole thing much easier, and I was really grateful for the awesome customer service I got.
Trial Extend
I recently ran into a situation where my trial period was up and I got hit with a surprise invoice. I reached out to customer service right away for help and ended up talking to a rep named Leah. She was super professional and nice, and she quickly extended my trial so I could keep checking out the platform. I really appreciate Leah's help and how she made the whole thing a positive experience for me.
Understanding the process
I just wanted to share that I had a really great experience with a customer service rep who helped me out a lot with using this platform. They really knew their stuff and were super helpful. I was kind of lost on how to navigate everything, but now I feel much more comfortable using all the services available.
Subscription Upgrade
When I first went into the chat for help, I was thinking about canceling my subscription and getting my money back. But, the agent named Eleanor really impressed me with her customer service. She was super nice, helpful, and most importantly, she was honest. I really valued her genuine help, and because of that, I ended up deciding to upgrade my subscription instead of canceling. We even had a little fun exchange about her way of writing messages, which made it feel like we were friends. If I ever run into any problems with the app later on, I'll definitely be crossing my fingers to get Eleanor's help again.
Wholesale dropshipping products
After buying some wholesale dropshipping products, I gotta say, I was really impressed by how the company kept in touch. They were on top of it with the emails, making sure I knew what was going on and answering all my questions. You could tell they really cared about me succeeding, they were there every step of the way.
Quick and efficient service
I had the best customer service experience with Spocket's team. They were so helpful, knew their stuff, and really went the extra mile to help me out. Spencer and Ria were especially great to deal with, and you could tell they really cared about making sure I was happy. I loved how quickly they got back to me and were always ready to help with any problems. I'd absolutely tell others to check out Spocket because of the amazing service I got.
Super quick purchase
John was great, he really came through for me! He was super quick and even hooked me up with a link to an app that solved all my problems.
Purchased some awesome stuff
I had the best conversation with this person named Marianne! She was so helpful and knew everything about the things I bought. She really took care of my issue and made my experience amazing.
Beginner e-commerce store setup
As someone just starting out in the e-commerce world, I gotta say Spocket was a lifesaver for me when I was getting my online store off the ground. Their platform is super easy to use and they have a ton of products to choose from that fit perfectly with my store's vibe. Big shoutout to John and the team for being so helpful. John was awesome - patient, chill, and knew his stuff inside and out. He walked me through everything, answered all my questions, and gave me some game-changing tips to make sure my business started off on the right foot.
Customer Service
The customer service at Spocket is amazing. I talked to a representative who was super nice and really took the time to help me understand what was going on with my issue. Because of them, I was able to fix the problem quickly. They were also really patient with all my questions and made sure I was clear on everything. Big shoutout to them for going above and beyond with their service!
Review with most votes
Fast and reliable dropshipping
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