All reviews of Olen
Review about: HoMedics
Faulty humidifier purchased
I bought a humidifier from this company for my house, and let me tell you, I was really disappointed. I filled up the tank, turned it on, and water started leaking out everywhere because of a faulty valve. I was so frustrated that I contacted customer service right away to try to fix the problem. They sent me a FedEx label, but then things went downhill. I dropped off the package at a FedEx place, and according to the tracking info, it made it to a facility near the warehouse but then just vanished. When I called customer service, they said they didn't have any record of getting the return and wouldn't send me a replacement. They even said it could take 4 weeks to process the return, which is just not okay. They blamed FedEx for the problem, but they didn't want to admit to their own mistakes. It's pretty obvious they care more about making excuses than actually helping their customers. I definitely won't be buying from them again.
Review about: Encounters Travel
Trip to Jordan
I booked a trip to Jordan with this company and I have to say, I was pretty let down by their lack of communication and customer service. The ongoing conflict in the region made me nervous, so I reached out multiple times to talk about my options and worries, but I never got a response. Finally, when I did hear from them, it was just to confirm that they canceled my trip and to tell me I'd only get a small refund because of the timing. I tried to get in touch with them way before the 20-day cancellation policy, but they seemed to be dodging me on purpose. It's frustrating to only get back a portion of what I paid for the trip. I feel like they tricked me and ripped me off. I won't be using their services again and I'd tell others to be careful with them too.
Review about: Aquasana
Undersink water filter
I have this amazing undersink water filter that has been keeping my water clean and refreshing for about 3 years. It's been such a game-changer, I don't have to waste money on plastic water bottles anymore.
Review about: Pandora's Box
Mother's Day gift order
I ordered a Mother's Day gift, expecting it to arrive on time, but I haven't heard a thing about it. I've emailed, chatted, and called customer service multiple times, but still no answers. With Mother's Day just around the corner, this whole situation has left me incredibly frustrated and disappointed.
Review about: Modcloth
Floral print dress
I bought a floral print dress from this company not too long ago, and man, was I let down. The dress just didn't measure up to what I was hoping for, especially considering how much I shelled out for it. The fabric felt like it came from the bargain bin, and to top it off, the stitching was all wonky in a few spots. I really thought this company, which used to have a solid rep for good quality stuff, would deliver better than this.
Review about: NHC Vitamins
Specialty vitamins, good shipping, loyal customer
I've been a customer of this online health company for a while now, and I've got to say, I'm always impressed with their special brands and products. They've got a huge variety of vitamins and supplements, and their shipping is super quick and dependable. I love that they throw in those free coolpaks with probiotics to keep everything fresh during delivery. And the loyalty rewards program is a nice little extra that keeps me coming back for more. But what really stands out to me is their customer service team in the USA. They're always on the ball and ready to help whenever I've got a question or issue. Overall, I've had nothing but good experiences with this company, and I'll definitely keep supporting them in the future.
Review about: Canada Goose
Bought a warm winter coat
Wow, this coat is seriously the best! It's been a lifesaver in this freezing South Dakota winter. The quality is top-notch and definitely worth the price. I ended up getting a few more jackets for different types of weather, and they've all been fantastic.
Review about: Looka
Logo purchase
I've been using this logo design platform for years now and I really like it. I recently bought my first logo from them and I'm so happy with how it turned out. It's super easy to play around with different fonts, styles, icons, and colors to customize your logo. And getting all the files right away is the best part - it makes everything go smoothly and quickly.
Review about: PRANA
Organic snacks
I really enjoy these snacks because they are delicious and also eco-friendly! Eating them makes me feel great and puts me in a good mood.
Review about: My Choice Software
Microsoft Office installation fix
Greg really saved me! I was having such a tough time getting Microsoft Office to work on my new computer, and I felt like I was going around in circles. After a ton of back and forth with customer service through emails, Greg finally reached out to me over the phone. In just a short amount of time, he guided me through the process and now Microsoft Office is working perfectly. I am so grateful to him for helping me out of that mess!
Review about: Practice Ignition
Onboarding process improvement
Practice Ignition has completely transformed the way we do business. Before we started using it, our whole onboarding process was a mess. We were manually creating contracts, turning them into ugly .pdf files, sending them to clients for signatures, and then waiting forever for payment. It was a nightmare. But now, with Practice Ignition, everything is so much better. We have templates for contracts, a slick branded landing page for clients to sign up on, and we get paid right after the agreement is signed. It saves us so much time and stress, and we don't have to worry about chasing clients for payment anymore. Our onboarding process is now super smooth and professional, and it's made a huge difference in how we run our business.