Atlas VPN - Overall Rating based on 24 reviews
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Atlas VPN subscription
I'm really bummed about the switch from Atlas VPN to Nord VPN. They sent emails saying the switch would happen on a certain day, but now the VPN is nowhere to be found. No matter how many times I try, I can't get it to work. I can't even find a chat page to talk to someone at the company, which just makes me more frustrated. It seems like Atlas VPN might be breaking their promise by not giving us the service they said we'd get before switching. I hope they either give us our money back or start up the VPN again until the switch is done. What about the time between the 10th and the 24th of April when they're supposed to make the switch - are they expecting us to just go without a VPN then? It's sad to see Atlas going away because they used to have such great service.
VPN connection issue
My experience with the VPN service was going great until I hit a snag with one of the servers. I reached out to customer support for assistance and was impressed by how fast and professional they were in getting back to me. The guy I talked to, "Webster", walked me through some troubleshooting steps, like sending in a screenshot and logs. His instructions were really clear and simple, which made it easy for me to figure out and fix the problem. In the end, the service was reliable and the troubleshooting tips were straightforward to follow.
VPN Subscription Purchase
At first, I had a little trouble getting in touch with a real person to talk to, but after some trial and error, I figured out it was my phone acting up, not the service itself. Once I switched over to my laptop, I had no problem at all using the live chat feature. The folks I chatted with, like Emily, Poppy, and Monica, were super nice, professional, and really helpful. They helped me out with a discount and even gave me a refund when I forgot to use a discount code by mistake. I was really impressed by how great their service was and how much they cared about maintaining high standards. The price for the VPN service was totally reasonable and it was definitely worth it for the quality you get. I'd totally recommend this VPN to anyone who needs it.
Easy-to-use app
I gave the app a shot for like a month and it was really easy to use. But honestly, I don't really need a VPN for my browsing. I mostly just watch local stuff and YouTube. And I also use Netflix, Stan, and Optus Sport for all my entertainment.
Review with most votes
Easy-to-use app
I gave the app a shot for like a month and it was really easy to use. But honestly, I don't really need a VPN for my browsing. I mostly just watch local stuff and YouTube. ... Read onBy: Dale Glover