Fandango - Overall Rating based on 23 reviews
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Tickets canceled, no refund
I canceled my tickets on the app like they told me to, but when I called customer service, they said I couldn't get a refund. That's not right!
Free movie viewing app
I tried out this free movie app and man, it was so annoying. I made a new account and everything, but the app just wouldn't cooperate. Those ads were super annoying because I had to keep clicking on them to keep watching the movie. I couldn't do anything else or even walk away while they were playing. It was so frustrating not being able to control it, so I ended up getting rid of the app. Plus, it was a pain trying to delete my account and I couldn't even stop getting those junk emails. Just made my whole experience with the app even worse.
Movie tickets
I just had the worst experience with this ticket-selling platform. They say you'll get rewards after buying tickets multiple times, but when they gave me the wrong promo code, they wouldn't give me the right one. Can you believe they couldn't even give me a $5 discount as a loyal customer? I've never seen such terrible customer service from any company. Do yourself a favor and stay away from this platform.
Tickets purchased for movie
As someone who loves going to the movies often, I was really let down by my experience buying tickets on this site. The website kept having trouble loading, and it took me several attempts to actually get my tickets. On top of that, the prices were confusing and made me think I paid too much. And to make matters worse, my tickets arrived late, which stressed me out before my movie night. All in all, it was a frustrating experience and I won't be using this service again for sure.
Gift card purchase issue
The gift card I tried to use for buying Godzilla tickets at the theater didn't work when I got there. I ended up having to pay for the tickets again, and it was really annoying and expensive. Being a disabled veteran on a fixed income, these extra costs can really pile up. It's upsetting to see how a company can treat people who have served our country like this.
Streaming issues
Since switching to the new streaming service, I've been dealing with constant streaming problems that are really messing with my shows. It's been super aggravating not getting any help from their customer service because they haven't replied to any of my emails asking for assistance. It's really disappointing to see a company raking in money but not caring about keeping their customers happy.
Movie tickets purchase
I can't believe the awful experience I had with this ticketing company. I bought movie tickets online, and when I tried to get a refund before the movie even started, they gave me the run-around and basically took my money. After reading other reviews, it seems like I'm not alone in being scammed by them. The customer service was rude and unhelpful, showing no empathy towards customers who were misled. I will never use this service again, and I strongly urge all my friends and family to do the same. It's obvious this company lacks integrity and isn't trustworthy. Avoid them at all costs.
Movie playback issues
I've been having some problems with a movie I bought on this platform. Towards the end, the sound keeps cutting out and then the movie just stops playing altogether. I've contacted customer service about it but it's been over a month and the issue still hasn't been fixed. It's really frustrating, especially since I've spent a good amount of money on movies through this platform. The customer service they're providing right now is really not up to par and it's definitely not meeting the standards for customers like me.
Streaming service disappointment
I gave this streaming service a shot, but man, it was awful. I felt like I was staring at that loading wheel most of the time because the buffering was a nightmare - about 60% of the time! And the worst part? The ads never buffered at all; they popped up instantly. I tried switching browsers and my internet speed is top-notch, but nothing worked. To make matters worse, the customer support was a joke - just a clueless chatbot. I had to wait forever to finally speak with a real person, but they couldn't even help me out. This whole experience was the pits, and I wish I hadn't given it another shot after a lousy time with it 8 or 9 months back. Lesson learned - never again.
Quick exchange, wrong location, convenience fee
I just had a brief interaction with this company because I mistakenly chose the wrong location for my purchase. To my surprise, they added a "convenience fee" for changing the location, even though it was an innocent mistake. I've been a loyal customer for years, but their unwillingness to rectify the issue has really let me down.
Movie tickets purchase
I just bought some movie tickets online and man, it was such a letdown. I finished the purchase and then... nothing. No confirmation email, no tickets showing up on my phone like they said they would. I was so annoyed and felt like I got scammed, especially since I paid good money for those tickets. From now on, I'm gonna steer clear of that service cause it ended up being a total waste of my time and cash.
Online ticket purchase
I recently had a really frustrating time buying tickets online. The customer service reps were hard to understand and didn't seem to care about my problems. When they told me to call another number, it just led to more unhelpful advice. And the prices seemed too high because the directions were so confusing. In the end, I just decided to cancel my account and find someplace else to get what I needed.
Terrible refund policy
This app's refund policy is really frustrating. I bought tickets for a movie and the screen was too dark, so I wanted to leave and get my money back. But apparently, you can't get a refund after the movie starts. I tried talking to the movie theater and Fandango, but everyone was just passing the blame. They kept saying it's the system, not them. Just give me my money back already, come on.
Ticket purchase error
I had a problem with buying tickets online recently. I picked a movie for Friday, but the website somehow changed it to Thursday on the same day. The purchase went through even though the show had already started, and we didn't use the tickets. When I contacted customer service, they said they only give refunds if you ask before the show starts. So, I had to buy new tickets to make sure my family could see the movie on Friday like we planned.
Refund with promo code
I just had the most frustrating time trying to get a refund using a promo code on this site. It was like a real struggle to get any help at all. I spent over an hour waiting, being promised a chat connection and an email follow-up that never showed up. Finally got through to someone on the phone, but it took forever to get any answers. And then, on top of everything, they wouldn't refund the booking fees, even though they blamed the whole thing on the promo code in the first place. What a mess!
New movie release purchase
I just tried to buy a new movie on this platform and what a bummer it was! I couldn't even get the movie to play, so I ended up feeling super annoyed and ripped off. Seriously, I wouldn't recommend getting any new movies from this provider - the quality and functionality are seriously lacking. After this let-down, I'm definitely looking for a different place to spend my money.
Movie ticket purchase
So I just bought some movie tickets on this website and man, I gotta say I was totally let down. The prices were crazy high and they weren't upfront about all the extra fees. I felt so confused and annoyed throughout the whole thing. Never using this site again, that's for sure.
Wasted money on a fake movie ticket
I can't believe they sold me a ticket for a movie that wasn't even playing! Who does that? I wasted my time and gas going to the theater only to find out the movie wasn't even showing. And then they wouldn't even give me back the "convenience" fee. Not cool, man.
Movie ticket purchase
I just want to say, this company is a total nightmare to deal with. I made the mistake of buying a movie ticket through them, and now my email is getting bombarded with scam emails every single day. I've tried blocking these senders, but I still get over a hundred spam emails daily. It's making me miss important emails in the midst of all these scams flooding my inbox. And to top it off, I can't get rid of this email address because it's essential for my work and business. All because this company decided it was okay to sell my data without asking me. Do yourself a favor and steer clear of them if you care about your sanity and privacy.
Online tickets for movie
Man, so I was trying to buy tickets online for this movie with my friends, and let me tell ya, it was a total disaster! I went ahead and made the purchase, but when I got to the theater, the dumb website didn't give me a code, so I couldn't get my tickets. And when I called customer service, they were so rude and wouldn't refund my money. Like, seriously, why are they taking advantage of folks like me? It's not cool at all. I'm definitely not using them again, that's a fact!
